I returned to Uno because they'd introduced their Fibre Direct Pro line. I thought my previous FTTP provider was fast but the ping times with Uno have more than halved (3 to 4ms on Ookla), and the re... See more
Company replied
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See what reviewers are saying
Hugely expensive, do not emphasize enough that their prices are without VAT (why make it separate in first place? to trick your prospects?) Despite good support, the provider was unwilling to releas... See more
Company replied
Have been a customer since 2013 with no complaints. Any issues with connectivity have been dealt with swiftly and efficiently. Despite the advertised office hours tickets can be answered at any time o... See more
Company replied
Simple switch and a speed boost to boot. Plugged in the router and all was working in a minute. First time i've switched provider in 12 years and worried was an understatement but seems my fears w... See more
Company replied
Company details
- Internet Service Provider
- Internet Provider
- Mobile Network Operator
- Telecommunications Service Provider
Written by the company
Providing reliable broadband and telephony services including SoGEA (FTTC), FTTP, ethernet and VoIP. We provide service to the whole of the UK and use various wholesale networks to ensure our customers have the widest range of products available in the country. Backed with our own support team based in the UK.
Contact info
United Kingdom
- 0333 773 7700
- uno.uk
Perfect
Been with Uno for many years now in different properties, made the switch after previous ISP couldn't even get youtube streaming correct.
Ever since then not had a single thing go wrong (apart from the odd BT hiccup), no filtering, no throttling, just a fast internet connection.
Made the jump to Fibre when the cabinet got connected, Ordered the migration on there website, switch over on the day was seemless and now getting a solid 80/20.
Yes it does cost a bit more than the deals you see on the TV from Talk Talk / Plusnet / Sky but I'd rather pay the bit extra than not having to deal with those compaines customer care departments.
So really A++ for Uno, no reason to switch away.
21 November 2016
Unprompted review
Top quality ISP
The age old saying of 'you get what you pay for' is especially relevant when it comes to Broadband. Uno may be slightly more expensive than the big ISPs, but the difference in quality makes it entirely worthwhile.
We get the maximum speed from our connection through all hours of the day, there's no congestion or throttling at peak times.
If you want an internet connection that just works, there's no reason to look anywhere else. The service is fantastic, the support is fantastic, and if you move your line rental over as well, it isn't much more expensive than the bigger ISPs either.
I've been with Uno for 6 years now and have no reason to even consider moving away. As a bonus, I don't have to faff about with shopping around between all the big providers every 12-18 months.
10 November 2016
Unprompted review
Excellent service
Focused on customer service rather than market share.
20 October 2016
Unprompted review
Brriiilllannt Brroooaadbannnd! Woooosh
Just fab, green cab went live and was checking every day until i could order. Active a week later due to the fantastic people at UNO and can't thank their promptness any more. Good service, good speeds and good support. Comparing to my old broadband supplier the grass is certainly greener and glad I moved.
19 October 2016
Unprompted review
Top ISP
I've been an Uno Customer for the last 4 months. The broadband I have from them is probably the best i've ever had from an ISP. Their staff are great and very quick to help, one of their support guys Matt (i think?) managed to solve a router problem almost instantly going well beyond what I'd expect from a line only service that I pay for.
14 October 2016
Unprompted review
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