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Rated 5 out of 5 stars

I was a bit skeptical about unlocking my phone online, but Unlocklocks made it incredibly easy. I just entered my details, paid the fee, and received my unlock code much sooner than expected. Highly r... See more

Company replied

Rated 5 out of 5 stars

Telstra was a pain to deal with, wanted to deal with unlocking via a chat bot then a person who clearly was incompetent, next person helpful then a run of more incompetent people who couldn't manage... See more

Company replied

Rated 5 out of 5 stars

I thought I would never be able to recover my phone number until someone told me that I can transfer my Sim card on an unlock device. Unfortunately the only other phone I had was lock under DISH netwo... See more

Rated 4 out of 5 stars

I've no doubt unlocklocks are a good company but unfortunately after 6 days of waiting I didn't receive my code. I have however luckily managed to find support to fix my issue therefore I am await... See more

Company replied

Company details

  1. Cell Phone Unlocking Service
  2. Cell Phone Recycling and Unlocking Service

Written by the company

UNLOCKLOCKS IS THE MOST EXPERIENCED PROVIDER OF CELLPHONE & INTERNET DEVICE CARRIER OR NETWORK UNLOCKING SOLUTIONS ON THE WEB, WITH 20 YEARS OF EXPERIENCE AND NEARLY 3 MILLION DEVICES UNLOCKED IN NORTH AMERICA, THE UK, EUROPE, AND AUSTRALIA.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My "new" phone.

I have a government assistance cell phone. The phone provided by them was worn out and I would have had to try and but a new one. A family member had a good phone he was no longer using. I was able to transfer my gov. assist. sim to his old phone &thanks to unlocklocks.com I am up and running w/ a like new phone.- Thanks so much. Well worth the small fee.

11 August 2024
Unlocklocks logo

Reply from Unlocklocks

Thank you for using our services.

Rated 5 out of 5 stars

the thing that made my experience great.

the thing that made my experience great is that i live somewhere that i dont have any access to any kind of online payment methods and even with that, even when i could not pay for the service i wanted they did it for me for free, and i can't thank you guys enough for doing this

10 August 2024
Unprompted review
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Reply from Unlocklocks

Thank you for using our services.

Rated 5 out of 5 stars

Didn't even unlock my phone!

I was trying to unlock my Motorola and they the tracking just updated in 5 mins saying they can't unlock my phone. No reason given or anything.

Update: An rep reached out to me via email and told me they couldn't locate the unlock code. So, giving them 5 stars as they refunded me and told me to try again in 2 weeks :)

16 July 2024
Unprompted review
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Reply from Unlocklocks

Thank you for providing info. your order was cancelled and refunded because we could not locate your unlock code. Please check your email for more details.

Rated 5 out of 5 stars

good service

good service. fix time my samsung unlock cord send my mail thanks

9 July 2024
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Reply from Unlocklocks

Thank you for using our services.

Rated 3 out of 5 stars

I would like to thank

I would like to thank even this service can't provide to me. but they are refund money back.
Thanks.😃

13 June 2024
Unprompted review
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Reply from Unlocklocks

Thank you for using our services.

Rated 4 out of 5 stars

They delivered 😊

I don’t recommend them. Poor service.

I ordered last June 4. They promised to give it at least 1-5 days. Today (June 8) is the 5th day and they did not deliver. I have full evidences in my email about their replies, seems templated too because they only send out generic replies. They haven’t updated me since the last email they sent June 6.

EDIT: They delivered June 10. I think they should update their description to 1-5 BUSINESS days for proper communication. Besides that, they are legit. Thank you very much!

4 June 2024
Unprompted review
Unlocklocks logo

Reply from Unlocklocks

Sorry, your emails were not answered. On weekends, we are not available for live help.
We've authorized your unlock. Please insert your new SIM card after joining a Wi-Fi network.

Rated 5 out of 5 stars

Great experience

Great experience. They reply with the code immediately after receiving payment from the customer. A very trustworthy online company with excellent service.

6 June 2024
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Reply from Unlocklocks

Thank you for using our services.

Rated 5 out of 5 stars

Company did exactly what they promised

Company did exactly what they promised. I was doubtful it would be within an hour, and it sure was! Unlocked a tricky Xfinity phone (xfinity still had boobytraps but ymmv) I definitely recommend this service!

4 June 2024
Unprompted review
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Reply from Unlocklocks

Thank you for using our services.

Rated 1 out of 5 stars

Extremely poor service

Extremely poor service. Ordered an unlock code on the 22nd May and still to date 26th May we have not received the code. It’s a bog standard Nokia phone that I could take into a o street shop and it would be done within 30 mins, however I decided to go with this company due to the reviews however, I now wonder whether many of these are fake.
Really poor communication from the supplier. I have chased them twice with a poor reply stating they will update me and they never do. They make reference to “contacting their agent to investigate” which gives reason that this is a front company or that they are a third party and therefore have no control over the unlock/service. I have full evidence of the conversation history so I will be exculpating this matter and happy to share my experience with others. Looking at other reviews it seems that their 7 day money back guarantee will be a challenge even though they are in breach of contract. If you want your phone unlocked, if definitely look for another provider.

26 May 2024
Unprompted review
Unlocklocks logo

Reply from Unlocklocks

Hello

We apologize; we could not locate your unlock code. We canceled and refunded your order.

Rated 5 out of 5 stars

Unlocked my Iphone 15 Pro Max

Unlocked my Iphone 15 Pro Max that is Globe locked successfully.
Was hoping the process would have been a lot faster since it took 4 days. I was contemplating on refunding my payment on the 3rd day since I started to have doubts whether this was a scam.

24 May 2024
Unprompted review
Unlocklocks logo

Reply from Unlocklocks

Thank you for using our services.

Rated 4 out of 5 stars

Unlocked my phone successfully

Unlocked my phone successfully.
Was hoping the process would have been a lot faster since it took 5 days. I was contemplating on refunding my payment on the 3rd day since I started to have doubts whether this was legitimate.

16 May 2024
Unlocklocks logo

Reply from Unlocklocks

Thank you for using our services.

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