University Living 

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Rated 5 out of 5 stars

Ayush helped me secure my lease within two days! I was in need of student housing and they managed to find a place that checked all of my boxes. Ayush was patient and helped ensure that the property s... See more

Rated 5 out of 5 stars

I'm from India traveling to Germany for my masters, n I had so many doubts n confusion about how to do things but my advisor Mr. Tanishq sir helped me through everything. He made me understand each n... See more

Company replied

Rated 5 out of 5 stars

I was in a different country and had trouble finding housing for college for my next semester. I tried endlessly to reach the properties and find out more details, but I failed and was at risk of havi... See more

Company replied

Rated 4 out of 5 stars

I had taken two services. Accommodation and for Flight tickets. So both services were provided in a very smooth way by the agents associated with. Even though there was a small little gap in communic... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace

Written by the company

Since 2015, University Living has helped students find reliable accommodation across 640+ cities worldwide, near 5,500+ universities. With over 65K verified properties and 23 million nights booked, our focus has always been simple: clarity before commitment. Finding safe student housing abroad shouldn't mean endless paperwork, jumping between sketchy websites, or second-guessing your deposit. That's why every listing includes genuine photos, detailed information, and virtual viewing options so students know what to expect before they arrive. Our comparison tools make it easy to evaluate rent, amenities, location, and policies side by side, without spreadsheets or tab overload. Our support doesn't stop at listings. Accommodation experts are available 24/7 to guide students through viewing, booking, documentation, and move-in. We also assist with essential study-abroad needs such as flights, banking, loans, and insurance. Across time zones and destinations, we focus on doing one thing well: making a complex, unfamiliar process feel simpler, safer, and easier to trust.


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(6,646)

793 reviews in the last 12 months

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Rated 4 out of 5 stars

Good and supportive during booking

Good and supportive during booking. As a student u haven’t seen the place theree r many doubts in ur mind but these guys will make u confortable during booking. Cheers @priyanka did help me through out the process nd ita very generous

11 September 2025
Unprompted review
University Living logo

Reply from University Living

We’re really glad to hear that you felt supported during the booking process. We completely understand that booking accommodation without seeing the place in person can raise many doubts, and it’s great to know our team was able to make you feel comfortable and confident.

A special thanks for mentioning Priyanka — we’re happy to hear she guided you throughout the process with such generosity and care. Your kind words truly mean a lot to us.

Wishing you a great stay ahead, and thank you for choosing University Living!

Rated 1 out of 5 stars

Run away!!

I strongly advise against University Living.
I booked through them in a student residence.
They forced me to sign a one-year contract knowing that I would only be staying for six months, promising me that they had someone to take over my contract.
When the contract expired, they told me that they didn't have anyone after all, leaving me waiting.
I had to find someone myself, otherwise I would have had to continue paying until the end of my contract.

I recommend joining Facebook groups for finding accommodation or contacting residences directly.

10 January 2026
Unprompted review
University Living logo

Reply from University Living

We’re truly sorry to learn that you feel disappointed. However, we would like to clarify that, as per our records, the voucher has been successfully initiated and also claimed by you. This indicates that the concern raised earlier was addressed and resolved from our end.

In light of this, sharing such feedback after availing the resolution does not accurately reflect the complete scenario and is unfair. We always strive to maintain transparency, accountability, and ethical practices, and we ensure that commitments made to students are fulfilled, as was done in your case.

Rated 1 out of 5 stars

Your employee told me that the bathroom…

Your employee told me that the bathroom is private, but it was not, and also the pictures are different from reality. There is no blanket, bed cover, or television.

10 January 2026
Unprompted review
University Living logo

Reply from University Living

We’re really sorry to hear about your experience, and we sincerely apologize for the inconvenience and disappointment this has caused.

We understand your concern regarding the bathroom not being private as communicated earlier, as well as the difference between the pictures shared and the actual condition of the room. We also note your concern about the missing amenities such as a blanket, bed cover, and television. This is certainly not the experience we want our students to have.

We take this matter seriously and will escalate it to the relevant team and the property management to review what was communicated versus what has been provided. We request you to please share a few pictures of the room (if possible) so that we can investigate this more effectively and work towards a resolution for you.

Thank you for bringing this to our attention. We appreciate your patience and will get back to you with an update at the earliest.

Rated 5 out of 5 stars

Prabbhudha Saxena ( University living )

We got connected to Prabhudha Saxena of University Living .
Prabhudha was super helpful in getting our daughter sorted with an amazing accomodation in Exeter .
Not just that he gave us reminders as to when payments were due . Extremely organised nd helpful he has been .

3 January 2026
Unprompted review
University Living logo

Reply from University Living

We’re delighted to hear that Prabhudha Saxena was able to support you so effectively in securing a wonderful accommodation for your daughter in Exeter. His organization, timely reminders, and dedication truly reflect the level of care we aim to provide to both students and their families.

We’ll be sure to pass on your kind words to Prabhudha. Thank you for trusting University Living, and we wish your daughter a comfortable and successful stay ahead!

Rated 5 out of 5 stars

It was a really smooth and easy process…

It was a really smooth and easy process for me and my friend to find a room in UK. Mr. Harjot helped us to find a safe & suitable room for both of us. Mr. Rishab also very supportive. Both of them together came up with a solution whenever there was any problem. Really thank you to both of them. 👍🏻😊

20 December 2025
Unprompted review
University Living logo

Reply from University Living

We’re delighted to hear that you and your friend had a smooth and easy time finding a room in the UK. It’s great to know that Mr. Harjot was able to help you find a safe and suitable accommodation, and that Mr. Rishabh provided strong support throughout the process. Their teamwork and problem-solving approach truly reflect our commitment to supporting students at every step.

We’ll be sure to pass on your appreciation to both of them. Wishing you a comfortable stay and all the best for your journey ahead! 👍🏻

Rated 5 out of 5 stars

I got my dream apartment at a great…

I got my dream apartment at a great price and I owe that to Vansh Sharma's help through and through.

22 December 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your wonderful feedback! We’re delighted to hear that you found your dream apartment at a great price. Vansh Sharma truly goes above and beyond for our students, and we’re glad his support made such a positive difference throughout your journey. We’ll be sure to pass along your kind words to him. Wishing you all the best in your new home!

Rated 5 out of 5 stars

The team is really helpful

The team is really helpful. Mr. Harshit helped me during the entire process and ensured it was smooth. He always responded on time whenever I needed help. Very satisfied with the service.

9 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback! We’re delighted to know you had a smooth experience with University Living. Mr. Harshit’s timely responses and continuous support truly reflect our commitment to helping students at every step. We’ll be sure to pass on your kind words to him. Wishing you a great stay ahead, and thank you for choosing University Living!

Rated 5 out of 5 stars

Amazing experience in finding a USA accommodation for my studies

Flying to the USA for my studies on a short notice, I had to get hold of a place to live in a really quick time. I got in touch with Renuka and Manan from University Living and they were incredible in guiding me. They not only helped me to find an accommodation that fit my needs at a reasonable rate, but when I faced an issue related to the property formalities, they went above an beyond to communicate with the property to explain my issue and helped to resolve it much faster than expected. They were readily available whenever I had a doubt, even made themselves available during the night whenever required due to the time difference and reassured me with multiple solutions along the way. I am really grateful to them for helping me and going beyond of what was expected whenever required. I highly recommend them to anyone looking for an accommodation for their education abroad.

8 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing such a detailed and thoughtful review! We’re truly glad to hear that Renuka and Manan were able to support you during such a crucial time, especially with the urgency and challenges of moving to the USA on short notice.

It’s wonderful to know that their guidance, proactive coordination with the property, and availability despite the time difference helped make the process smoother and less stressful for you. Your appreciation for their dedication and willingness to go above and beyond means a lot to us.

We’ll be sure to share your kind words with Renuka and Manan. Thank you for recommending University Living, and we wish you every success in your studies and a great experience abroad!

Rated 5 out of 5 stars

Thanks rishab from university living…

Thanks rishab from university living for helping my son to get his cash back. Thanks University living always giving best rates for rooms. Very humble and cooperative staff.

8 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that Rishabh was able to assist your son in receiving his cashback smoothly.

It’s wonderful to know that you appreciate our competitive room rates and the humble, cooperative nature of our team. Your trust and satisfaction mean a lot to us. We’ll be sure to pass on your appreciation to Rishabh and the team.

Wishing your son a comfortable stay and all the very best ahead!

Rated 5 out of 5 stars

I had a wonderful experience with the…

Thank you Rishabh sir, I had a wonderful experience with the university living team and thank you everything 😊

8 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you so much for your kind message 😊
We’re really glad to hear that you had a wonderful experience with the University Living team. Rishabh will be happy to know that his support made a positive difference for you.

Wishing you all the very best ahead, and please feel free to reach out if you ever need any assistance again!

Rated 5 out of 5 stars

My Accommodation booking experience through University Living

First of all I would like to thank University Living in providing support to find Student accommodation in Ireland. Finding accommodation in Ireland was stressful for me especially when my Visa approval decision was late. However, University living made the process much easier for me. What really made my experience great was how quickly they responded and how patiently they answered all my queries. Thanks to Dhairya who sent me options as per my requirement and suggestions that matched my budget, location and preferences.
The team did a fantastic job by communicating and kept me updated at every step, explained things clearly. I also appreciate them for being helpful and honest about the availability and pricing instead of overpromising. There overall service was smooth and reliable in providing support in finding accommodation in Ireland.
I would definitely recommend University Living to anyone looking for student accommodation especially when you are new to the country and don't know where to start.

30 April 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing such a detailed and thoughtful review. We’re truly pleased to hear that your experience with University Living was smooth and reassuring, especially during a stressful time with visa delays.

It’s great to know that Dhairya was able to support you with suitable options that matched your budget, location, and preferences, and that our team’s prompt communication, transparency, and honest guidance helped make the process easier for you. We always aim to keep students well-informed at every step, and your feedback reassures us that we’re on the right track.

We sincerely appreciate your recommendation and wish you all the very best as you begin your journey in Ireland. If you ever need assistance in the future, we’ll be more than happy to help.

Rated 4 out of 5 stars

Had good experience overall and few…

Had good experience overall and few people are helpful

8 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback with us. We’re glad to know that you had a good overall experience and that some of our team members were able to assist you effectively. Your feedback is valuable to us, and we’ll continue working to ensure an even better experience for all our students. If you need any further assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

An honest review of UL

University Living truly helped me find the perfect home in a faraway land that I was going to for the first time. Doing things online was scary, with all the digital age shams going around. However, the team at UL truly helped me a lot. Everyone I have been in touch with was very professional and helpful. From booking accommodations to my ride from the airport, everything went just perfect. Additionally, I would thank Varshika for her relentless help and support and most importantly her patience. Would highly recommend UL.!!

8 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing such a thoughtful review!

We’re truly delighted to hear that University Living was able to make your journey to a new country comfortable and reassuring. We understand how overwhelming it can feel to arrange everything online for the first time, and we’re glad our team could earn your trust and support you at every step—from accommodation booking to airport pickup.

A special thank you for acknowledging Varshika’s relentless support, patience, and dedication. We’ll be sure to pass on your kind words to her.

Your recommendation means a lot to us, and we wish you a wonderful and successful time ahead in your new home. 🌍✨

Rated 5 out of 5 stars

Rishabh and Sushmita from Customer…

Rishabh and Sushmita from Customer Relations / Sales Team took onus of my inquiry. They had a customer centric approach and helped me in finding the best accommodation as per my requests.

Rishabh also liaised with the sales team to help me understand the referral program and increased my bonus.

Thanks
MJ

31 December 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for taking the time to share your experience! We’re really pleased to hear that Rishabh and Sushmita took complete ownership of your inquiry and supported you with a truly customer-centric approach.

It’s great to know they helped you find accommodation that matched your requirements and that Rishabh went the extra mile by coordinating with the sales team to clearly explain the referral program and enhance your bonus.

Your feedback means a lot to us, and we’ll be sure to pass on your appreciation to both of them. Wishing you a comfortable stay and all the best in your journey ahead!

Rated 3 out of 5 stars

I had a really great experience with my…

I had a really great experience with my accommodation agent Shubham Nagar. They were extremely helpful, professional, and patient throughout the entire process of finding the perfect fit for me. They understood exactly what I was looking for, provided multiple suitable options, and guided me step-by-step until everything was finalized.

6 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback with us. We’re really glad to hear that Shubham Nagar was helpful, professional, and patient, and that he guided you smoothly through the accommodation process.

We noticed that you rated your experience 3 stars, and we’d genuinely love to understand this better. Could you please let us know if there was anything that could have been improved or if any part of the process did not go as smoothly as expected? Your feedback will help us enhance our services and ensure an even better experience in the future.

Rated 5 out of 5 stars

I needed ASAP a place to stay and they…

I needed ASAP a place to stay and they were very quick to answer me back and help me during the process

1 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback with us. We’re glad to hear that our team responded quickly and was able to assist you promptly during your accommodation search.

We truly appreciate your kind words and wish you a comfortable stay and all the very best ahead!

Rated 5 out of 5 stars

University living accommodation search review

University living was very helpful when getting me accommodation for my exchange semester to Spain. Muskaan assisted me well with securing me a room at the Muntaner 448 building.

6 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your experience with us. We’re delighted to hear that University Living was able to support you in finding accommodation for your exchange semester in Spain.

A special thank you for acknowledging Muskaan’s assistance in securing your room at Muntaner 448. We truly appreciate your kind words and wish you a wonderful exchange experience and a comfortable stay ahead!

Rated 5 out of 5 stars

Excellent response time and…

Excellent response time and communication. The process, which was left to last minute on our part, was made simple and everything was sorted within days.

6 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for your wonderful feedback! We’re glad to hear that our quick response time and clear communication helped make the process smooth, even with a last-minute request.

It’s great to know everything was sorted within days and that we could simplify the experience for you. We truly appreciate your trust in University Living and wish you all the very best ahead!

Rated 5 out of 5 stars

Harsit Krishnatri

Harsit Krishnatri has been the most helpful person. He is polite , listens to your needs. He is very knowledgeable friendly and very diligent. He i professional and informative
Without him I would have struggled to resolve my issues. I thank your organization for employing someone so good.

17 December 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing such kind and thoughtful feedback. We’re truly delighted to hear about your positive experience with Harshit Krishnatri.

His professionalism, knowledge, patience, and dedication to understanding and resolving your concerns are qualities we highly value. It’s wonderful to know that his support made such a meaningful difference for you.

We sincerely appreciate your kind words and recognition, and we will be sure to share your feedback with Harshit and the team. Wishing you all the very best ahead!

Rated 5 out of 5 stars

Rishabh really helped me to resolve the…

Rishabh really helped me to resolve the issue that i was facing regarding vouchers.
Just a small help please coordinate with priyanka to get my refund of 350 pounds done.

U really helped me thanks.

6 January 2026
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback with us. We’re glad to hear that Rishabh was able to assist you in resolving the issue regarding your vouchers.

We appreciate you bringing up your refund concern as well. Please rest assured that our team will coordinate with Priyanka to follow up on the £350 refund and assist you accordingly.

Thank you for your patience and kind words. We’re always here to help and wish you all the very best ahead!

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