Universal Vans Reviews 52

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I bought a 4 year old VW T6.1 from Universal Vans at a very competitive price; from the first phone call to the final delivery, staff were unfailingly helpful. Post vehicle inspection and test drive... See more

Rated 5 out of 5 stars

First time dealing with universal vans. Was equiring through Kieran and I have to say he was awesome to deal with. Easy, to the point and went above and beyond to get my finance complete! Having not l... See more

Rated 5 out of 5 stars

David made the whole process of buying my van easy and he went above and beyond, including picking me up from a local garage so I could collect my vehicle. I felt safe and well looked after and inform... See more

Rated 5 out of 5 stars

David and the team really looked after us from the start right to the end, any queries or concerns were dealt with in the most professional manner within 24 hours. Definitely returning once I nee... See more

Company details

  1. Auto Broker
  2. Finance Broker
  3. Leasing Service
  4. Motor Vehicle Dealer

Written by the company

Helping our customers to buy and lease vehicles at the best rates on the market. We aim to provide a quick and transparent service, delivered straight to your front door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

All round great service

I bought a 4 year old VW T6.1 from Universal Vans at a very competitive price; from the first phone call to the final delivery, staff were unfailingly helpful. Post vehicle inspection and test drive, my feedack re the van was taken seriously and acted upon without question before final purchase.
I would not hesitate to buy from this team again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

First Van

Mark made the whole process so easy and straight forward. Everyone I dealt with was friendly and flexible and always easy to get in touch with. The van is lovely and I can't recommend Universal Vans enough.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great customer service from the team at Universal Vans, especially Marc Pearne and Denitsa Simova who ensured we got our company vans in the quickest time to the specifications we requested.. faultless service.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful people.

Very helpful people.
We called just to get some information for our future plans.
They were so helpful and professional, every question was answered thoroughly and politely.
We will not be looking anywhere else when we are ready. Thank you.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

From the first contact with Marc to the…

From the first contact with Marc to the delivery service from Ali what can I say there communication and commitment to finding me the right vehicle was outstanding

Bless Ali drove it down from Bristol to Manchester with care and on time

Marc and team were patient and worked through everything with me

I'd had issues with other companies not getting back to me and saying they wold send quotes and never did

I spoken with Marc he broke everything down and came up with the best quote and van for me

Thank you so much

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Marc sorted me a great van

Marc sorted me a great van, the whole process was made very easy. Danitsa took over from Marc sorting out the delivery and made the van buying experience happen stress free. Thanks for your help, Stuart Apex Carpentry & building services Ltd

10 April 2025
Unprompted review
Rated 5 out of 5 stars

My first time leasing vans

My first time leasing vans. I spoke to George Williams throughout the whole process he made it much easier explaining information along the way. Always available on the phone, I recommend highly.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Speedy deal, fantastic van, we dealt with Tony Hoxley who helped us through the process.

They also helped a friend who has a terrible credit record, he had the van the day after Tony was in touch.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Got the transit off this company

Got the transit off this company , very happy with the service throughout, within 4 weeks of having the transit there was an issue with the battery , called them and it was sorted straight away , I’m in awe of the aftercare and consideration to the customer this company give after sale , so so happy to the point of looking at getting another van of off them, most company’s in my experience wouldn’t of even answered the phone , in this instance they truly care that there customers are happy with the product , I take my hat off well done

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Universal vans

Dear Universal vans ; Marc Pearne and his team, thanks very much for your help with purchasing a new van (MS-RT) last week. Your friendly and helpful made my process very easy for me . I’ll definitely recommend your service to everyone, friends etc. Ali very nice guy is delivered my new van in great condition with careful on my door, thanks once you are the best. THANKS

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, would recommend universal vans to anyone! I will definitely be using universal vans again in the future. Big thanks to Marc and his team they were extremely helpful!

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Marc at Universal

We contacted Universal Vans via online enquiry back in December, the following morning promptly we got a call from Marc Pearce, who assisted us and accommodated all our requirements, in a professional and patient manner, Marc was not overbearing or pushy considering he is a Sales Man, the process was smooth and he took his time to explain everything, and even repeated it to me several times, we got our van in March and was really happy, obviously we got a new van, but the process was just perfect! Marc made sure nothing was hidden and made sure we fully understood. Thank you Universal Vans and a very special thank you to Marc. We will be back when this vans time up. Thanks Mark and Dana

3 March 2025
Unprompted review

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