Reliable
Reliable team, quick response and tight follow-up. Deliver results as agreed in the contract. Would recommend Universallab.
27 June 2025
Unprompted review
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Company details
Written by the company
Universallab is headquartered in Switzerland and commits itself to Swiss qualities like innovation, high quality, precision and unmatched reliability. Our team members bring years of material science experience from leading institutions like EPFL, ETH, Paul Scherrer Institute (PSI) and RWTH-Aachen. We offer a one-stop shop for material analytical services for both scientific and industrial research. Professional: True domain experts carry out all your material analytics projects High quality: We control the quality of each project according to Swiss standards Cost effective: We ensure you get the most attractive price Easy to use: We have digitized our entire service process for an intuitive user experience
Contact info
Universallab GmbH Park Innovaare: Parkstrasse 1, 5234, Villigen, Switzerland
- +41762172997
- info@universallab.org
- universallab.org
Experience of their servise
Very fast communication and high level of professionality!
15 May 2025
Unprompted review
I am very satisfied with the srevice
I am very satisfied with the Universallab's analytical services. They are highly professional, always selecting the most suitable methods for analysis or suggesting effective alternatives when needed. Their responses are timely, and all analyses are consistently completed on schedule. Highly recommended!
15 May 2025
Unprompted review
I am very satisfied with the service
I am very satisfied with the service performed by UNIVERSALLAB. The cost of analytic service is comfortable, the duration of the analysis is rapid (3 weeks) and the correspondence with UNIVERSALLAB – staff is quick and professional.
Thank you.
10 April 2025
Unprompted review
I’ve been impressed by Universallab’s…
I’ve been impressed by Universallab’s wide-ranging support and array of analytical methods. During our conversation, Dr. Chen took the time to grasp my specific requirements and then offered tailored recommendations for various analytical techniques.
9 December 2024
Unprompted review
Excellent semiconductor characterisation
Semiconductor samples exhibit outstanding characterization results, accompanied by prompt and amiable support, alongside competitive pricing.
1 November 2023
Unprompted review
Universallab is quite supportive in…
Universallab is quite supportive in providing a variety of analyzing techniques. During our discussion, Dr. Chen is trying to understand what my needs and providing corresponding recommendations of different analyzing technologies.
3 February 2024
Unprompted review
Reply from universallab
Thank you very much for taking the time to share your positive experience with Universallab. We are thrilled to hear that you found our team, especially Dr. Chen, supportive and attentive to your needs. Providing a variety of analyzing techniques and tailoring our recommendations to meet our clients' specific requirements is at the heart of what we strive for.
We are committed to continuous improvement and your feedback is instrumental in guiding our efforts. Should you need further assistance or wish to explore more about our analyzing technologies, please do not hesitate to reach out.
Thank you once again for your kind words. We look forward to serving you again in the future.
Regards,
UniversalLab Team
All results were received on time and…
All results were received on time and the data was completely transparent in how it was processed, when they had dubious results, they reanalyzed them at no cost on their own initiative.
30 December 2023
Unprompted review
Reply from universallab
Dear Jorge,
We are incredibly grateful that you took the time to leave us a review. It’s heartening to know that you were satisfied with the timeliness and transparency of the results we provided. Our commitment to delivering high-quality service is our top priority, and it's rewarding to hear that our efforts, particularly in reanalyzing dubious results at no extra cost, have positively impacted your experience with us.
Your feedback is greatly appreciated and serves as a vital part of our ongoing commitment to excellence. If you have any more insights or need further assistance, please feel free to reach out.
Thank you again for your trust and support. We look forward to continuing to serve you with the same dedication and quality you've come to expect from us.
Best Regards,
UniversalLab Team
XRD analysis
I am satisfied with the laboratory-scale experiments conducted at UniversalLab. They have very high-end equipment which is not so common to access. Dr. Chen and the team helped me provide an accurate XRD analysis. I will continue collaborating with them.
20 October 2023
Unprompted review
Reply from universallab
Dear Sudhanshu,
Thank you for sharing your positive experience with our XRD analysis at UniversalLab. We are delighted to hear that the laboratory-scale experiments met your expectations and that our high-end equipment, alongside the expertise of Dr. Chen and our team, contributed to the accuracy of your results.
Your satisfaction and decision to continue collaborating with us are the highest compliments we could receive. We take great pride in our facility and team's ability to deliver exceptional service and look forward to supporting your future projects with the same level of quality and dedication.
Should you need any assistance or wish to discuss upcoming projects, please don't hesitate to reach out. Thank you once again for choosing UniversalLab, and we eagerly anticipate our continued collaboration.
Warm regards,
UniversalLab Team
Review of Medical Device Testing Lab
Title: Review of Medical Device Testing Lab
I recently had the opportunity to work with Universallab on testing a new medical device, and I am pleased to share my positive experience with their services. The lab provided thorough testing and comprehensive analysis of the medical device - Dental suction tip, demonstrating professionalism, expertise, and a commitment to quality.
The lab's facility was well-equipped with state-of-the-art testing equipment and conducted the testing in compliance with medical device industry standards and regulatory requirements. The testing procedures were meticulously executed, and the lab staff demonstrated a high level of skill and proficiency in handling the medical device.
The test results provided by Universallab were accurate, detailed, and well-documented, offering valuable insights into the performance and safety of the medical device. The comprehensive analysis provided by the lab aided in identifying any potential issues and allowed for necessary refinements to be made to the device, ultimately contributing to the overall quality and reliability of the product.
Furthermore, the communication and collaboration with the lab team under supervision of Dr. Wen were exceptional. They were responsive to our inquiries, provided regular updates on the testing progress, and were proactive in addressing any concerns that arose during the testing process. Their dedication to clear and open communication enhanced the overall experience and fostered a productive working relationship.
Overall, I highly recommend UniversalLab for medical device testing and analysis. Their commitment to precision, adherence to standards, and dedication to client satisfaction make them a reliable partner for ensuring the quality and safety of medical devices. I look forward to the opportunity to collaborate with them again in the future.
Sincerely,
Dr. I. Roshkovan
CEO Dental Innovative Design LLC
California, USA
17 January 2024
Unprompted review
Reply from universallab
Dear Dr. Roshkovan,
We are deeply appreciative of the time you took to share your comprehensive review of your recent collaboration with us at UniversalLab on the testing of the new dental suction tip. Your acknowledgment of our professionalism, expertise, and commitment to quality fills us with great pride and serves as a testament to the hard work our team, under the supervision of Dr. Wen, puts into every project.
Hearing that our state-of-the-art facilities, adherence to medical device industry standards, and meticulous testing procedures met your high standards is incredibly rewarding. We are particularly glad that the accurate, detailed results and comprehensive analysis provided were instrumental in refining your medical device, thereby enhancing its quality and reliability.
Your commendation of our communication and collaborative efforts is especially valued. We believe that open, clear communication and proactive problem-solving are the cornerstones of successful partnerships, and we are thrilled to have achieved this in our work together.
Thank you for recommending UniversalLab. We are motivated by your feedback and look forward to the opportunity to collaborate with Dental Innovative Design LLC again in the future. Rest assured, our commitment to precision, quality, and client satisfaction remains unwavering.
Please do not hesitate to contact us for your future testing needs or with any further inquiries.
Warmest regards,
UniversalLab Team
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