Unity Insurance Services Reviews 586

We required a specific travel insurance. Bradley was very helpful and was able to provide an appropriate policy

Scouts Insurance. I was contacted before policy was due for renewal by an Account Handler who was very helpful every step of the way. Cannot fault her in any way

Have been with Unity for a few years now. Have found they provide a competitive price for our insurance, good communication, renewal notice and call in plenty time for renewal. We worked with Rob this year and found him friendly, helpful and efficient sending thanks to him

Kirsten went above and beyond to help with our request for a combined policy for our Charity. Her knowledge and understanding were exceptional. She had a lot of patience and helped us tremendously. Thank you Kirsten.

Lindsey the member of staff made the execution simple and answered all my questions without hesitation. She phoned me back at agreed time and was very patient with me.

Great company to deal with.
Prompt reply by email.
Friendly customer services if need to phone.11/02/2025

Excellent customer care easy renewal and not a high a jump in cost as others

Easy to deal with efficient and looked at various requirements for our Insurance
Renewal info submitted early but was then followed up with emails, bit too regularly before renewal dates, all sorted and agreed renewal 2 weeks before due and payment will be made a week before
Good overall service

Very clear and concise advice from Bradley. Understands the issues and 'market'. Swift responses to questions. Competitive premium.

This is the second year we are using Unity and they have been an extremely helpful and knowledgeable and went through all our requirements for our camera club. Very glad we found this company, a pleasure to deal with them.

Helped our new organisation find competitive insurance to cover our needs.

Polite, positive action and clear guidance

Worked well with to help us support our Scout Group. Really focussed on making a difference.

Great customer service , made the job of sorting insurance a lot easier

The company was very helpful when we approached them for our insurance. All dealt with very quickly, agent very polite, suitable cover for what we needed.

Excellent service from the team to renew my Scout Hut Insurance. Thanks you to Natalie for her support.

Lucy was very patient with us as we instigated a comprehensive review of our insurance needs and added these perils to our policy.
Thanks to her fantastic customer service, we have better insurance cover.
9th Ash Scout Group

Great, personalised service - with just the right balance between formal process/governance and flexibility to find the right solution all round.

The process was extremely protracted and took a VERY long time just for the travel elements.
Things that we had in the policy last time we travelled have changed but only when we specifically questioned.
Still waiting on other information that was promised 2 weeks ago.
Still waiting (3 months later) for a separate equipment cover quotation again having had exactly the same thing 2 years ago and noone has even come back to me despite 4 follow up requests direct and indirect.