Unity Auto Finance Reviews 210

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... See more

Company replied

Rated 5 out of 5 stars

They were very polite and explained everything clearly and nothing was too much trouble when I asked questions

Company replied

Rated 5 out of 5 stars

From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... See more

Company replied

Rated 5 out of 5 stars

Thank you unity auto finance, for making the impossible possible!! I am now drving the car i have dreamed off all my life, I knocked at every door and no one ever answers,but Unity auto gives... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Car finance with a conscience

Written by the company

Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.

Finance a car and we'll plant a tree on your behalf

Unity - reforesting with Mossy Earth

Unity  - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. I really didn’t have to do anything was all done and sorted quickly for me. Thank you

5 February 2024
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you, Sara, for the great feedback. Enjoy the new car!

Rated 5 out of 5 stars

5 star service

5 star service. Pay attention and care when explaining all information clearly and objectively. I recommend the company's work and I feel very happy with all the service.

5 February 2024
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you for such a glowing review. We hope you enjoy your car!

Rated 3 out of 5 stars

Very fast to find you finance

Very fast to find you finance, but after that no communication you constantly ringing them to find out stuff.

3 January 2024
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you for your message. We have attempted to reach out to you to gain a better understanding of your review. We have checked our calls received and cannot match any records, Was is the broker you were talking with rather than Unity Auto Finance?

Rated 5 out of 5 stars

Very Helpful and quick

27 November 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you Susan. If you require any assistance going forward we are here to help you! We can be contacted on 0330 912 1002 or at assistance@unityauto.finance

Rated 4 out of 5 stars

Fast and efficient

13 November 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you for your review. . If you require any assistance going forward we are here to help you! We can be contacted on 0330 912 1002 or at assistance@unityauto.finance

Rated 4 out of 5 stars

Good service

Friendly and customer support making sure everything and information reached me on time

31 October 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

We appreciate your feedback, thank you Jeannette,

Rated 5 out of 5 stars

Unity auto finance was so easy to do

Unity auto finance was so easy to do, they are very helpful & professional. From applying to driving my car away was less than a week! Thank you and I will certainly recommend you to family and friends.

9 October 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

We try where we can to simplify the process to make it as easy and enjoyable for you. We really appreciate you taking time to write a review, many thanks Wayne.

Rated 4 out of 5 stars

Fast and easy process

Fast and easy process, I was able to choose the car I wanted and the finance was sorted quickly for me! Highly reccommend!

25 September 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

Enjoy your new car and thank you for your review

Rated 5 out of 5 stars

Very quick response

Very quick response. Kept me informed at all times.
Happy customer

13 August 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you for taking the time to respond.

Rated 3 out of 5 stars

I wouldn't recommend communication is…

I wouldn't recommend communication is rare especially when other parties are involved

28 August 2023
Unity Auto Finance logo

Reply from Unity Auto Finance

Our Customer Care Team will be reaching out to you today to gain a better understanding of your review and address any concerns you may have. Your feedback is important to us, and we are committed to ensuring your experience with us meets your expectations.

However, it has come to our attention that there may be a misunderstanding. Our records indicate that we have not had any prior communication with you before sending out our Welcome email and SMS message.

Right from the beginning, we maintained clear and transparent communication with the broker, outlining the necessary steps to facilitate the agreement. Once we received all the required information, we proceeded promptly with the processing of your application.

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