I received very good service today, with the agent, Storm, at customers service. It was quick response and understanding to my problem. It was solved in a satisfying way. Thank you
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I got answer the day after, and a nice mail with answer. I even got his name (Victor H.), with a message to write it in my new order so that my boy could get a nice surprise together with the new shoe... See more
Happy to report that Unisport replaced my purchase, which was broken in the post, within a week.......no hassle and without any further costs. :-)
Was in a store called torahov sport in Oslo today, where they sell the same pair of shoes, they said that they have taken in many of these pairs for kids as they said the shoes vannverk both used on g... See more
Company replied
Company details
Written by the company
Unisport har eksistert siden 1995 og er i dag Skandinavias største fotballbutikk på nett. Unisportstore.no ble lansert i 2012, da vi opplevde en stor etterspørsel fra norske forbrukere. I dag finner du alt av det nyeste og de mest populære fotballskoene, fotballdrakter og fotballutstyret fra utallige merker. Det store utvalget av alt innen fotballverdenen gjør at du stort sett alltid vil finne det du er ute etter, og ofte litt til. Hvis du registrerer deg til å få nyhetsbrevene våre, så er du blant de første til å få beskjed når det skjer noe spennende innenfor fotballverdenen, i tillegg til å få spesielle tilbud og rabatter i innboksen din.
Contact info
Bådehavnsgade 38, 2450, København SV, Denmark
- support@unisportstore.no
- unisportstore.no
4.4
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Was in a store called torahov sport in…
Was in a store called torahov sport in Oslo today, where they sell the same pair of shoes, they said that they have taken in many of these pairs for kids as they said the shoes vannverk both used on grass and artificial turf in their opinion. They said they would have taken them in if I had both them at their place and made a refund. I am therefore disappointed with your answer where you tolk me you won’t make a refund
17 August 2026
Unprompted review
Reply from Unisportstore.no
Hej Ida,
Thank you for your review. We’re sorry to hear that you’re disappointed with the outcome of your complaint.
We understand your frustration, especially after speaking with another retailer who gave you a different assessment of the same model. We appreciate you sharing this additional information with us, as we always want to make sure that complaints are assessed as fairly and thoroughly as possible.
We would be happy to take another look at your specific case, including the information you received from the other retailer. Please send us your order number so we can locate your case and review it again.
Easy ordering process
Easy ordering process, good information service and speedy delivery. I am very satisfied!
19 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good service and quality on product.
Good service and quality on product.
Only thing could be a bit faster delivery. It says 1-4 days, but took 8 days.
17 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Easy filter options to find shoes in my…
Easy filter options to find shoes in my size. Short delivery time.
13 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
It was a great experriece
It was a great experriece. I could easily return my shoes. Get money back and order a number bigger. Easy to find my way on the website. Hopping to get my grandsons new football boots as quickly as the first order :)
18 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Wurst service I have ever experienced
Wurst service I have ever experienced. Rejected my request and took no responsibility for not delivering the shoes i order.
16 August 2026
Unprompted review
Reply from Unisportstore.no
Hej,
Thank you for your review. We’re sorry to hear that you’ve had such a disappointing experience with our customer service.
We understand your frustration if you ordered a pair of shoes that you did not receive and feel that we did not take responsibility for the situation. We would like to understand exactly what happened with your order and why your request was rejected.
Please send us your order number so we can look into the case again and see how we can help you further.
Shopping process with good flow and…
Shopping process with good flow and fast delivery.
14 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Bought from them several times
Bought from them several times. Deliver as promised and responds quickly if I have any questions.
12 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good and fast customer service from…
Good and fast customer service from Lukas.
11 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Very quick and good help
12 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
It was very good and the delivery time…
It was very good and the delivery time was very fast. And the things that k ordered were top and the best quality.
10 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I ordered a pair of Adidas Copas
I ordered a pair of Adidas Copas, but before I received them, Unisport lowered the price. I sent them an email requesting a refund of the difference, and they reimbursed me. It wasn't a lot of money, but it was still a nice thing to do.
10 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Very happy with the products I bought
Very happy with the products I bought! Great quality and great design!
10 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Size was not large it was medium
7 August 2026
Unprompted review
Reply from Unisportstore.no
Hei,
Takk for tilbakemeldingen, selv om den kun var på 3 stjerne.
Vi kan se at denne opplevelsen ikke var i tråd med våre vanlige standarder, og vi beklager dette.
Jeg har bedt om mer informasjon slik at vi kan forsøke å hjelpe deg med saken.
Vi ser frem til å høre fra deg.
Fast delivery was the best exsperience
Fast delivery was the best exsperience
6 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Hugo was great!
7 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Perfect communication and great…
Perfect communication and great costumer service ✅
6 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Everything went perfect
5 August 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Extremely difficult ordering process…
Extremely difficult ordering process when ordering a kit with multiple items. All items had to be in stock in the right size to be able to place an order. Feels like early 2000 experience.
25 June 2026
Unprompted review
Reply from Unisportstore.no
Hei,
Takk for tilbakemeldingen, selv om den kun var på 1 stjerne.
Vi kan se at denne opplevelsen ikke var i tråd med våre vanlige standarder, og vi beklager dette.
Jeg har bedt om mer informasjon slik at vi kan forsøke å hjelpe deg med saken.
Vi ser frem til å høre fra deg.
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
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