Unique Song Reviews 

4,015
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the final musical pieces capture their personal life stories, precious memories, and heartfelt emotions wonderfully. Many people also deeply appreciate the professional sound quality, beautiful vocals, and the wonderfully streamlined ordering process. However, some people mentioned that specific song lyrics sometimes needed minor adjustments or modifications after hearing the initial draft. Some reviewers noted that lyrics occasionally required corrections, or that physical text documents did not fully meet their personal expectations. Others pointed out that paying extra or ensuring specific requests are clear can enhance the final keepsake.

What people talk about most

Product

Customers had positive experiences with product, expressing immense delight and appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy it is to get started and... See more

Service

Reviewers highlight positive aspects of service, praising the superb sound quality and excellent support... See more

Quality

Clients share positive opinions on quality, highlighting that the sound and musical arrangement are truly... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting that their purchases are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the songs I got I did two songs. I did communicate with customer service for help with editing and downloads and the service I received was excellent! They were very helpful and worked with me... See more

Rated 5 out of 5 stars

It was (( 𝐎𝐔𝐓𝐒𝐓𝐀𝐍𝐃𝐈𝐍𝐆 )) I answered a few questions, and they put the the lyrics together for two Beautiful spiritual songs about my Beautiful Blessing, my wife. Every note, every wor... See more

Rated 5 out of 5 stars

This experience was an unexpected heartfelt delight!! I teared through the minutes & how your composer's were SPOT ON with the rhythm, words & my special moments I could collect about our grandchild... See more

Rated 5 out of 5 stars

Words simply cannot describe how wonderful the experience was, to be able to hear such a beautiful song created from my heartfelt thoughts, of how much my husband means to me. It is simply beyond ima... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,015)

3,997 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unique Song wrote the most beautiful…

Unique Song wrote the most beautiful and meaningful love song that told “our story”…my boyfriend cried and plays it for all his friends.
Every detail was written into this incredible song. We listen to it several times a day, it truly is magical.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

I gave my oldest and youngest daughters…

I gave my oldest and youngest daughters a song from Unique Song and they were both very touched by the words. The songs covered all the information I shared about each daughter in a loving way. The music is very nice. I am very impressed with the out come. I will be using them again for my sons and family members. This is a keepsake that will never get old. We all love the songs.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Just what our Love story needed

My Man and I were going through some big bumps in the road for the past year, we sent each other something explaining what each of us felt was happening then I saw where I could give him a song and it is PERFECT it was just what we needed now our Love is stronger than ever. Thank you so much Unique Song!

3 November 2026
Unprompted review
Rated 5 out of 5 stars

I wrote a special song for my…

I wrote a special song for my granddaughter but realized that creating a finished product was above my pay grade I turned to Unique Song and they created something even better than what I was hearing in my head. They are simply awesome!!

29 October 2026
Unprompted review
Rated 5 out of 5 stars

Found this ad at the perfect time

Found the ad on FB, on a night home alone in the middle of an argument. We fight a lot. We have the highest-highs, but very low-lows. Toxic some may say, but the bad is brief, and this idea came at the perfect time. I felt very corny at first, being a man and getting ready to listen to a song I did not sing, in the middle of a fight was a risk worth taking though. Well, it was worth it. I used the 48 hr plan, so less than $100. It is going to last forever too.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

I honestly was surprised how well…

I honestly was surprised how well written the song was and my wife cried her eyes out when I first played it for her thank you Unique Song for helping create a lasting memory between my wife & I and I will be definitely coming back to get a song made for my daughters 💯❤️

2 November 2026
Unprompted review
Rated 4 out of 5 stars

The song was perfect

The song was perfect. But it cost way too much, I did not get the song the same day. I did request a refund until customer service helped the next day. Customer service was amazing..great follow through. The cost is still too high...over all my boyfriend loved it.

31 October 2026
Unprompted review
Rated 5 out of 5 stars

I admit I hesitated before doing this…

I admit I hesitated before doing this for my husband. I thought surely it was a scam. It wasn't. My husband was turning 70 and I had no idea what to get him for such a milestone birthday. I knew it had to be something unforgettable. What an understatement! After I provided the company with a few details about him and our life together, they created a song so incredibly beautiful we both cry every time we hear it! My husband couldn't believe it! A minute or 2 into the song he realized the song was about him! He began to cry silent tears while staring at me with a look of pure love and disbelief. If you hesitate, I promise you, you'll regret it. The person you love will have a permanent keepsake that they will never EVER forget and you will experience a moment that is absolutely PRICELESS. Oh yeah... the best part? You can send their special song to SPOTIFY where they can hear it whenever they like! What are you waiting for?

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, Responsive Customer Service


This service went above and beyond to make sure the song I ordered was just right in quality, tone and message. They truly provide excellent customer service and really do care about your satisfaction. Highly recommended.

2 November 2026
Unprompted review
Unique Song logo

Reply from Unique Song

Hi Mary,

We’re sorry to hear that the song wasn’t what you expected. We know how personal a custom song is, and we understand how disappointing it can be when the music or lyrics don't match the vision you had in mind.

We always do our best to bring each customer's story to life, although we recognise that we don't always get everything right the first time. If we've missed details from the original information you provided or made a mistake in the lyrics, we're happy to review those concerns and offer revisions to correct them at no additional cost.

We'd appreciate the chance to look into your order and understand what happened, including your concerns about the additional charges and the refund offered. Please contact our support team and mention your Trustpilot review, along with your order details, so we can review everything properly.

We take your feedback seriously, and we’re sorry that we didn't deliver the experience you were hoping for. We’ll also take your comments into consideration as we continue working to improve our service.

Rated 5 out of 5 stars

Everything just wrote what i felt word…

Everything just wrote what i felt word wise and out came a song that you would only dream about it was amazing and it hit right were its supposed to the heart ....it worth the money and time cause the the end result is tear worthy for all parties....so just do it ...and wait ...

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Unique Song is just that and more

Unique Song is just that and more. They fit everyone of our memories into the song and all the sweet qualities of my partner as well, even the most simplest thing as being a great cook. I know she was surprised and overwhelmed by this outpouring of love in a beautiful song. Thank You Sophie and Unique Song !

2 November 2026
Unprompted review
Rated 5 out of 5 stars

The Unique Songs app captured my…

The Unique Songs app captured my relationship with my husband in such a unique way that we both cried listening to it.
This app is excellent for sharing your feelings in a memorable and unprecedented way that touches the heart of the receiver.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

She lit right up!

I tried to get video but my phone won't take video while I'm playing her song. I wanted to put it on Spotify and play it on Spotify and then record her reaction but it didn't work. But not a problem because playing this song for my wife made me cry more than her. I'm such a big softy

2 November 2026
Unprompted review
Rated 5 out of 5 stars

She was expecting flowers or jewelry…

She was expecting flowers or jewelry that's what I usually get her. But I needed something to change s, something from my heart that said and showed her how much I love her and this hit it rite on the head. Her first reaction wasn't it. It's the next do I woke up to her crying and she said it made me cry. She got up early and shared it with our daughter and her family and they told how much I had to put into it and she figured it out this was my feelings and she was my heart thank you so much

30 October 2026
Unprompted review

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