Do not give them any kind of money. Their product does not function as advertised, packaging was badly damaged at arrival. Customer service team is almost non-existent. Now i’m stuck with this peice o... See more
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The wallet itself is good, however, I bought the card extender add-on. The only way to get this extender on, is to unscrew the back panel and screw on the extender. The issue with this is… Uniquet... See more
Company replied
Received an email informing me that the item was delivered, looked all over it and even checked with my neighbours, sent an email and they responded with an apology and informed me that they are going... See more
Company replied
Utter garbage product. Money strap not tight lost money out of it twice within first week of use. Cards also started sliding out after around a week of using the mechanism. Have since bought an altern... See more
Company replied
Company details
Written by the company
The most beautiful smart wallet ever. An unique touch of class for gentleman!
Contact info
OFFICE UNIT B ON 9/F, THOMSON COMMERCIAL BUILDING, 8 THOMSON ROAD, 999077, Wan Chai, Hong Kong
- support@uniqtouch.com
- uniqtouch.com
Breach of guidelines
I had no doubts when I picked Uniqtouch…
I had no doubts when I picked Uniqtouch for my son's Christmas gift; their reputation for premium quality was proved upon his thrilled response.
27 June 2024
Reply from Uniqtouch
Hi Willie Groff!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch Support Team
The best wallet I have ever had!!
The best wallet I have ever had!!! Convenient and sleek design! The most important thing with Uniqtouch, is the service after the sell, so rare to see that with companies! I will shop nowhere else for future wallet purchases!
2 July 2024
Reply from Uniqtouch
Hi Patrick Perry!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch Support Team
Paradigm Company!
Not only are their products efficient, their team is too!
They responded immediately to my correspondence and resolved all issues smoothly and professionally.
1 July 2024
Reply from Uniqtouch
Hi Bodhi Mcgee!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch Support Team
There's a reason I've returned to…
There's a reason I've returned to Uniqtouch for gifts time and again. Their wallets aren't just beautifully constructed-they are universally adored for their high quality and sophisticated appearance.
10 June 2024
Unprompted review
Reply from Uniqtouch
Hi Samuel Meyer!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch® Support Team
Great customer service and products!
Alex provided excellent customer service—prompt, courteous, and helpful. My problem was resolved quickly and to my satisfaction. I'll definitely be a repeat customer and highly recommend their products.
16 June 2024
Reply from Uniqtouch
Hi Cael Acosta!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch® Support Team
I'm not really happy !!!
I'm not really happy and I don't even have the wallet yet. I ordered a wallet and now the shipping company says my item is lost. I reached out to their customer service right away and have received no response. I had heard great things about this company which is why I decided to buy their wallet over competitors, but the start of this process has not been good.
UPDATE:
I am very happy now. The company reached out and resolved my issue. Very pleased with their response and quickness in responding to the issue. Quite good customer service. Thanks!
11 June 2024
Reply from Uniqtouch
Hi Harriet Brown!
We're sorry to hear about your experience. Please rest assured that we are here to help. Can you send us your order number and contact details in a private message? We'll look into this immediately and ensure you receive your Uniqtouch metal wallet as soon as possible. Thank you for your patience.
UniqTouch Support Team
This is the best wallet I've used so far
This is the best wallet I've used so far. Look no further. The design, build, and mechanism sets it apart from its competitor. On top of that, they have the best customer service out there.
8 June 2024
Reply from Uniqtouch
Hi Ethan Jordan!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch Support Team
Enduring through my everyday use
Enduring through my everyday use, Uniqtouch wallets are a veritable fortress of style and functionality; arguably the finest minimalist wallets available.
20 May 2024
Reply from Uniqtouch
Hi John Cruz!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch® Support Team
I ordered the Uniqtouch wallet
I ordered the Uniqtouch wallet and it arrived surprisingly quick. Good product and good customer service
4 June 2024
Reply from Uniqtouch
Hi Luna!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch® Support Team
First and foremost
First and foremost, their wallet is an excellent product. Sleek, high quality, and compact. I've already bought two wallets as gift and intend to buy more for people in my family. My father adored this, and he encouraged me to get one for my husband as well.
16 May 2024
Unprompted review
Reply from Uniqtouch
Hi Jane,
Thank you so much for sharing your experience with us and we are glad to hear you are happy with your Uniqtouch product and our service.
We look forward to seeing you again in the future!
Uniqtouch® Support Team
5/5 Product
5/5 Product
5/5 Customer Service
5/5 Cool Factor
5/5 Will Recommend!
3 May 2024
Unprompted review
Reply from Uniqtouch
Hi Leon Fisher,
Thank you so much for sharing your experience with us and we are glad to hear you are happy with your Uniqtouch product and our service.
We look forward to seeing you again in the future!
Uniqtouch® Support Team
Great Product and Support
Not only an excellent product but the customer service/support is great.
2 May 2024
Reply from Uniqtouch
Hi Nathan,
Thank you so much for sharing your experience with us and we are glad to hear you are happy with your Uniqtouch product and our service.
We look forward to seeing you again in the future!
Uniqtouch® Support Team
Got my wallet a few months back and I'm…
Got my wallet a few months back and I'm absolutely in love with it!! They were super responsive, provided clear troubleshooting tips, and took excellent care of me. A solid 10/10 recommendation all around.
8 May 2024
Reply from Uniqtouch
Hi Angel Greer,
Thank you so much for sharing your experience with us and we are glad to hear you are happy with your Uniqtouch product and our service.
But it's not clear why you only rate us at 3*. Please leave feedback to let us know what we need to improve
We look forward to seeing you again in the future!
Uniqtouch® Support Team
This is the second wallet I purchased from this brand
This is the second wallet I purchased from this brand, their quality & customer service is amazing, great warranty also. I will definitely continue to be a customer to this brand & refer my family & friends.
1 May 2024
Reply from Uniqtouch
Hi Owen!
Thank you for sharing your experience with us. We greatly appreciate your feedback and are delighted that you are satisfied with our customer service. We hope to have the pleasure of serving you again in the future!
Best regards,
UniqTouch® Support Team
Wallets are truly built with quality.
Wallets are truly built with quality. Has been through a lot of use and still hold up strong. Probably the best minimalist wallet out there
1 May 2024
Reply from Uniqtouch
Hi Lamar Taylor!
Thanks a lot for sharing your experience with us. We're thrilled to hear you're happy with our customer service! Can't wait to see you again soon.
Uniqtouch® Support Team
The customer service of this company is very good
The customer service of this company is very good, they help fix any problems making any process go smoothly. I want to thank them for their amazing customer service.
27 April 2024
Reply from Uniqtouch
Hi Gabriel Price!
Thanks a lot for sharing your experience with us. We're thrilled to hear you're happy with our customer service! Can't wait to see you again soon.
Uniqtouch® Support Team
Reply from Uniqtouch
Hi Taylor Savage!
Thanks a lot for sharing your experience with us. We're thrilled to hear you're happy with our customer service! Can't wait to see you again soon.
Uniqtouch® Support Team
The best wallet I've ever owned
The best wallet I've ever owned. 10 out of 10... highly recommended. Customer service was very helpful.
17 April 2024
Reply from Uniqtouch
Hi Leslie Rodriguez!
Thanks a lot for sharing your experience with us. We're thrilled to hear you're happy with our customer service! Can't wait to see you again soon.
Uniqtouch® Support Team
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