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Rated 5 out of 5 stars

I’ve tried various agents for letting property in the past and Uniqletts comes top of the list. All aspects of the letting are handled professionally. From viewings, to lease renewals, deposits and on... See more

Rated 5 out of 5 stars

Rupa has been managing my properties in London for many years and have never had any issues - rent it paid on time and the properties have been well maintained

Rated 5 out of 5 stars

Uniqletts has been managing two of my properties in London for nearly 10 years, and I would honestly recommend them to any landlords. Rupa has been providing a great service across multiple change ove... See more

Rated 5 out of 5 stars

We have been dealing with Rupa and Shafiq for over fifteen years now letting over 50 flats . They are both very honest, respectful and reliable. I constantly communicate with Rupa, she is always avail... See more

Company details

  1. Real Estate Agency

Written by the company

Uniqletts is an independent family run property letting and management company thats been operating in London and its surrounding areas for the past 15 years. We believe that a professional and friendly service comes first and foremost. We focus our attention on providing each client whether landlord or tenant with a personal service tailored to suit their individual requirements. Our office is in Bayswater, W2 however our property portfolio covers the entire London and Greater London area with properties from Surrey Quays to Slough.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

I’ve tried various agents for letting…

I’ve tried various agents for letting property in the past and Uniqletts comes top of the list. All aspects of the letting are handled professionally. From viewings, to lease renewals, deposits and ongoing maintenance. The communication is great through all the processes.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Hazzle free renting

We have been using Rupa and Shafiq in Uniqletts for over 11 years to rent our properties in London. Rupa has been very efficient in finding the right tenants for all our properties without gaps.

She worked very professionally and in an unbiased manner during the whole renting process. We always turned to her advice, recommendations and experience.

We highly recommend using and relying on Uniqletts and Rupa, to have peace mind.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Very nice experience

Very nice experience, we have already moved in and we are very happy with the new flat :) Rupa has been responsive and polite throughout the process.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Rupa has been excellent throughout our tenancy so far. She is very attentive, and even came to our rescue when we got locked out late on a Friday night.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Rupa has helped me get my new studio and ensured that all the documents have been signed and everything paid. She responded promptly when needed, and as a student renting a property for the first time, she made this process much easier!
Would recommend :)

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I would like to extend my sincere…

I would like to extend my sincere thanks to Rupa from Uniqletts. She and her team were both friendly and professional throughout my tenancy. I was very happy and satisfied during my two-year stay in their property.

The flat was well-maintained, fully compliant, and located in a great neighbourhood. I truly enjoyed my time there, thanks to the excellent property management team. For example, whenever there was an emergency, Rupa responded quickly to text messages and helped resolve any issues efficiently.

I would highly recommend Uniqletts to anyone looking for a reliable and responsive property management team.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Rupa and her team have been managing…

Rupa and her team have been managing our property for over 5 years . She guides the landlord and ensures smooth process for our tenants and ensures we are always kept in the loop.
I have recommended their services to others who have felt the exact same regarding efficiency and professionalism.
I would highly recommend Uniqletts to manage your property

20 May 2025
Unprompted review
Rated 5 out of 5 stars

the best

I've had Uniqletts managing two of my London properties for almost 15 years, and I can genuinely say they’re a company I’d recommend to any landlord. Rupa has consistently delivered excellent support through various tenant transitions. She’s highly efficient, quick to respond, and someone I completely trust to handle any problems or urgent situations that arise. Many thanks Rupa!"

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful agency

Rupa was very helpful in assisting the rental process.

1 April 2025
Unprompted review
Uniqletts  logo

Reply from Uniqletts

Thank you for your review, we really appreciate the feedback.

Rated 5 out of 5 stars

Rupa has been extremely helpful along…

Rupa has been extremely helpful along the whole process of getting a flat. She responded swiftly to all the queries I had and provided updates on the progress each and every step making the stressful moving process a pleasant experience for me. Thank you so much for all the help so far!

21 March 2025
Unprompted review
Uniqletts  logo

Reply from Uniqletts

Thank you Jisu for your lovely review, I really appreciate the feedback.

Rated 1 out of 5 stars

Absolutely Incompetent Agent

To frankly put worst communication I’ve ever had with a letting agency/agent. As a tenant the agent took weeks to reply to my email then whenever they decide to respond, they expect rush and quick turnover in return. Agent has to sense of time or even time management and cares very little about property. Raised an issue and was asked my availability come then to come by. Told them my availability and they took a week to respond and the requested my availability for the following week where they did they same thing again. Absolutely the worst!

20 November 2024
Unprompted review
Uniqletts  logo

Reply from Uniqletts

Really sorry you had such a poor experience with us Aly and we appreciate the feedback. We have tried to investigate your review further but could not locate the emails. Would be grateful if you could please provide some more information as already requested so we can look into what happened and why. Also to ensure this does not happen again to someone else we need to see what has happened and why your emails were not responded to in an acceptable time frame.

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