UN:IK Clothing Reviews 

1,432
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing how much they enjoy buying the products. Customers consistently praise the wonderful clothing quality, beautiful vibrant colors, and unique apparel designs that truly stand out from standard options. Consumers frequently state that customer service representatives are exceptionally fast, friendly, and helpful when addressing shipping questions or fixing ordering mistakes. However, some customers also noted frustrating issues with unexpected shipping delays, unanswered support emails, or expensive return processes when items did not fit. A few reviewers also experienced occasional garment defects, poor stitching quality, or sizing inconsistencies that required multiple tedious exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the soft fabrics, durable... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting quick response times and... See more

Order

Clients share ambiguous opinions on order, as many reviewers highlight fast delivery, great product quality,... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, as experiences with the return process vary... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved UN:IK - especially the Vice 84 range. The quality is 10/10. On my latest order, Pat from Customer Service helped resolve an incorrect item being sent super quickly. Definitely got a loyal... See more

Company replied

Rated 5 out of 5 stars

Ordered quite a few times now and never been let down. Clothing is really good quality and the designs are great. I love the mystery boxes - you never know what designs you're gonna get, but i... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this brand. The colours and quality are amazing 🤩 I’m addicted. Ordered 2 mystery boxes and was beyond impressed with both. Great value. Also fast delivery and super customer servi... See more

Rated 5 out of 5 stars

Brilliant company, great designs, fast shipping and excellent customer services. Huge shoutout to Pat who has been nothing short of exceptional in helping me throughout my most recent order. Wide vari... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Independent unisex streetwear clothing outlet working together with young designers to create exclusive brands. Support independent.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(1,432)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful, friendly and great clothing

Ordered 6 items and they arrived in a decent timeframe. I like a big oversized feel, so I wanted to exchange to a bigger size And return one other item. This was so simple to do, I exchanged easily, one of the products I ordered didn’t have the bigger size in stock, so I just chose another style. Then the cap
I wanted to return was given as store credit (as it was a sale item. Totally understandable and this is mentioned on their website, which I looked at before purchasing my order, so was aware my sale purchases would be exchange or store credit only returns) I sent the parcel back, and was having issues trying to track the parcel and It had been over a week since I sent it back. I emailed the company and they were great. Got back to me within 24 hours and sorted it all the next day. Eve and Pat were helpful and friendly. My new parcel arrived the next day and I love my new items. I ordered 3 jumpers and a tshirt. They are a great fit, the perfect jumper to feel cosy and comfortable in too. Will definitely buy from here again

5 March 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 1 out of 5 stars

Labels removed - made in China?

Ordered some joggers. They were massive. The labels were cut out, not showing where they were made - I suspect China.

Tired to return them for a refund only to be told it’s store credit only!

Disgusting. Dishonest.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

My regular go-to!

I’ve made multiple orders from UN:IK now, including T-shirts, jumpers and hoodies. The designs look great, and the quality and fit is always spot on! Always my go-to for new tops now!

6 March 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Thanks

Thanks to pat for getting back to my emails promptly and professionally

6 March 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

thanks Pat

thanks Pat. for helping us out. very much appreciated.

5 March 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Shout out to Pat

Shout out to Pat for his kind and helpful response.

Had a small issue with an item and reached out to the UN:IK team. The item had already been worn and washed, but Pat was more than happy to help and offered me a discount on a replacement. He was under no obligation to do so either.

It's this kind of interaction that makes supporting brands like UN:IK such a pleasure. The fit and finish of their tees is also top-tier. Will be buying again from them soon.

18 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Everything awesome!

Very fast order processing and delivery, product exactly as described and shown in images on website. Great quality clothing, thank you! Couldn't be happier with the customer service. I will be shopping with these guys again.

20 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 1 out of 5 stars

Wrong size delivered - poor customer service

I ordered a medium jumper and a large was delivered. Even though it was their error, they won’t ship the correct size until I ship the other product back to them. We’ve been going back & forth on email about processing the return which is a waste of my time. After a few emails they realised I’m based in Ireland and said “this UPS link should work instead”. It didn’t work. Still waiting on a solution and wasting time to try rectify their mistake. Order #308513

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Never buy from this site

Never buy from this site.

The clothes are dreadful quality firstly. They have decent looking socials but the clothes are awful - the jumpers/joggers are the worst, thin, feel worn and cheap.

The customer service is perhaps even worse - I sent back a £200 order which they said in an email they’d refund 50% (the other 50 on store credit) as a gesture of good will and they’ve tracked back on that. So they’re holding £200 of my money.

Don’t buy from here - they don’t refund, the care is terrible and the clothes somehow the worst bit about all of this. They’re horrific.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great brand

A really wide range of cool designs and everything I’ve ordered has been really high quality. Great customer service too. Highly recommend!

20 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Can’t fault them!

High quality products and fantastic customer service.

18 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Good quality clothes

Good quality clothes. Easy to prder and easy to exchange. I had an email query about a return that was responded to within an hour.

20 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Don’t normally leave reviews but…

Don’t normally leave reviews but purchased a vice 84 hoodie and more than pleasantly surprised with the quality, also ordered the wrong size and customer service quickly amended my order for. Excellent

20 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

great team

great team, professional and reactive, trying to find a solution

19 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

UN:IK c'est chic!

Really great brand, great quality and cut of clothes. Brilliant colourways- I personally love the vintage wash effect.
The customer service is really really good, the team answer any questions really quickly and are super helpful before and after purchase, recommended company 5 ⭐.

31 January 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Truly the epitome of good customer…

Truly the epitome of good customer service. These guys are such. Pleasure to shop with. Any query I have had, any questions or alteration to my order, these guys have honoured it. For something which started as a small business, to turn into this awesome clothing empire is just so impressive. With the current way online shopping has been, big brands have some shoes to fill because I have been so impressed by this company. Thank you in particular to Jake and Pat. I can’t stop praising this brand. Please shop here!!
Also can we reflect on how good the quality is of the item, T-shirts are thick and 10/10 quality, the hoodie I ordered is the perfect material and caps are a great fit, needless to say the designs are fantastic and the first first that drew me to this brand. Keep going guys!

13 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great customer service when exchanging…

Great customer service when exchanging an item bought as a gift.

9 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Needed some help changing the address…

Needed some help changing the address on my order and Pat was able to fix this up for me straight away. Great customer service and really easy to deal with

9 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

I've bought two jumpers from here and…

I've bought two jumpers from here and been very happy. I bought a third and it was a little small, sent it back, got the size up, all is good, what more can I say 😁

6 February 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

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