I ordered a T-shirt with next day delivery, I contacted UN:UK to ask if they could chase my order as I'd not received it (still haven't) and the courier didn't have any info for me. Within an hour the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always loved UN:IK - especially the Vice 84 range. The quality is 10/10. On my latest order, Pat from Customer Service helped resolve an incorrect item being sent super quickly. Definitely got a loyal... See more
Company replied
Ordered quite a few times now and never been let down. Clothing is really good quality and the designs are great. I love the mystery boxes - you never know what designs you're gonna get, but i... See more
Company replied
Absolutely love this brand. The colours and quality are amazing 🤩 I’m addicted. Ordered 2 mystery boxes and was beyond impressed with both. Great value. Also fast delivery and super customer servi... See more
Company details
Written by the company
Independent unisex streetwear clothing outlet working together with young designers to create exclusive brands. Support independent.
Contact info
United Kingdom
- unikclothing.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Great customer service
Great customer service. Will definitely be coming back for more
25 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
I ordered the wrong size top but was…
I ordered the wrong size top but was able to return it with ease thanks to the help from Pat from customer service. Good quality clothes for a fair price. Would recommend!
24 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Excellent Company
Excellent products and even better customer service. Highly recommend.
20 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Great products and probably the best…
Great products and probably the best customer service I’ve ever experienced
20 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Processed my return and exchange very…
Processed my return and exchange very quickly with great communication
20 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Nice Shirts
Nice shirts! Excellent customer service! Totally recommend!
18 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Beware - item not received and refusing to send replacement or refund
Beware - if your item is not delivered UN:IK will not issue a refund or replacement. The excuse is that they are a small business and cannot risk two orders going missing.
So they expect me to suffer the consequence of their delivery method not working and pay for the missing item, even though they can see that I have not received the item.
DPD marked my parcel as delivered to a pickup shop, but the shop has confirmed the parcel is not there. You can see on the DPD tracking system this parcel has not been picked up by me.
If they had just sent a replacement I would have had a repeat customer and they can definitely get a refund from DPD as they have lost the item, which is all fully tracked. Obviously I will still be able to get a refund via PayPal because this isn't legal, so I am not sure what this awful customer service process has gained. Very much lost a customer though and hopefully others will take heed before purchasing after reading this review
30 July 2026
Unprompted review
Excellent quality t shirts
I ordered 3 t shirts and they were excellent quality and had a great design. I had a small issue when trying to return one of them (as it was too small), but UN:IK has great customer support which helped me to process the return properly. I would recommend ordering the t shirts from UN:IK as they are great quality
5 May 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
High quality clothing and exceptional…
High quality clothing and exceptional customer service!
14 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Really nice tee shirts
Really nice tee shirts. Colourways and design are very good.
11 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Great quality and fit for the clothes I…
Great quality and fit for the clothes I bought, extremely easy and friendly customer service when I emailed about a mistake I’d made on the original order as well!
14 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
I love this brand
I love this brand - such great street wear.
I ordered a bigger order and a few items didnt fit - some bad reviews on here claim there is only a gift card available for return - which isn't true. After contacting customer service, they confirmed there is a glitch in the return portal whereby they cannot get full refund to show. A full return is available on full-priced items and I received mine after contacting them directly. They were super friendly despite my initial panic.
5 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Good quality clothes and good service
Good quality clothes and good service
12 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Quick shipping and good customer service
Quick shipping , we had a problem with the courier but they answered really quick to my email and they help me really good
Love the sweater
Highly recommend
4 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Brilliant service
Brilliant service, with really good items I really like buying from here.
7 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Great designs and customer service
I had to make a return purely based on personal preference in terms how the items fitted me and found the process to be very streamlined and the follow on comms with the customer service team to be most helpful.
6 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Repeat customer for a reason – top quality and unbeatable service!
I’ve ordered from UN:IK before, so I already knew the quality, graphics, and materials of their shirts are absolute top-tier. But their customer service just blew me away even more!
I realized over the weekend that I had accidentally ordered my new t-shirts a size too big. I messaged support to ask if they could switch before dispatch, and they sorted it out instantly with zero hassle. A smooth website, incredible products, and customer service that actually cares. 10/10!
3 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
Excellent quality
Excellent quality, great fit and a bargain at only £20. Definitely recommend
3 August 2026
Unprompted review
Reply from UN:IK Clothing
Thank you so much for your kind words and for supporting our brand, we really do appreciate your custom and hope to see you again soon!
Team UN:IK
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