Lets Go Travel Uniglobe Reviews 7

TrustScore 4 out of 5

4.1

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Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Founded in 1979, Let's Go Travel Uniglobe is the leading sustainable, inclusive travel management company in Kenya and East Africa. With over 40 years of experience, we are dedicated to making the travel-buying experience a positive one by providing efficient, personalized service and comprehensive travel solutions. Our head office is located at The Hub in Karen and is IATA-approved, offering automated computerized reservations and ticketing. Our commitment to sustainable travel and tourism has seen us win various awards over the years, including the Eco-Warrior Award for best tour operator 8 times with 3 three being won in 2023 under different categories, the 2024 ATTA® Action Award for our dedication to Traveler Education and Awareness Champion, Travelife Certification for tourism sustainability, and recognition as one of Africa’s Top 100 Tour Operators.


Contact info

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Janice had prepared a great itinerary…

Janice had prepared a great itinerary for us. We went to Kenya to visit several flower farms, but she combined this with game viewing and sightseeing. She picked up the best hotels at a good price. The Ol Pejeta Conservancy with its tent accomodation and wonderful wild animals was the best experience!

1 June 2026
Unprompted review
Rated 3 out of 5 stars

We last visited Meru Nat Park 40 years ago

We last visited Meru Nat Park 40 years ago. The park was wonderful and we saw game and thoroughly enjoyed the return trip. Credit to the road grader crews who have done a wonderful job maintaining the tracks, thanks. In regards to the cottages, little has changed in 40 years and the cottages lack investment. This in no way reflects on the caretaker who had limited tools e.g no lavatory cleaning brushes.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I decided to use a Kenyan travel agent…

I decided to use a Kenyan travel agent to organise our internal flights - I booked our international flights - but they took over and organised everything for us! Janice was very friendly and efficient and the whole trip went very smoothly! Would highly recommend!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

The best travel agent in Kenya

Lets Go have been my family's GO TO travel agent in Kenya for 20 years. Whilst we come from there and know it well they have organised some great itineraries for our friends and visitors. They have also pointed us to things and places that we are still discovering.
Paula and Faith give us very personal attention and careful consideration
When it comes to "trust" they quickly pointed out when my 90 year old mum accidentally paid them twice!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Memories of Kenya

Lets Go organised return flights between the UK and Kenya, various transfers, internal flights and a 3 night stay in a Samburu lodge for us last month. They were helpful and efficient and we had a wonderful trip. Thank you

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Let's Go Travel made our trip to Kenya…

Let's Go Travel made our trip to Kenya a trip of a lifetime. Right from the start their lovely staff (in particular Janice) were thoughtful, kind and inspiring and developed with us a great itinerary. They ticked off every detail and answered every question we had.
The trip was incredible, tailored perfectly for us; right from the transfers, our amazing guides, the hotels and activities were all perfect.

We can't thank you enough for helping us to see the very best of Kenya.

12 November 2025
Unprompted review

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