read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesd... See more
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I ordered a children’s army kit for my son which looked amazing on him, he absolutely loved it, it was trousers, t shirt, army vest and helmet- he looked amazing, fast delivery and great customer serv... See more
Great service, ordered a pair of Lowa boots. Very competitive price, much cheaper than most other stores. Coms excellent and delivery was prompt regardless of royal mail strikes. Can't ask for any mor... See more
Company replied
I ordered a pair of Lowa boots for my deployment - Uniform supplies ensured that I would get them on time for my departure. They even sent a larger size out to me before they received my return. I... See more
Company details
Written by the company
Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories
Contact info
United Kingdom
- 03330117254
- info@uniformstores.co.uk
- uniformstores.co.uk
4.7
Excellent
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Very quick deliver and easy to order.
15 May 2023
Unprompted review
Reply from Uniformstores
HI JJ, thanks for your review! Glad everything was fine with your order!
Poor/zero communication and goods haven't arrived!
Placed an order on the 5/5, had confirmation of order, but no tracking details etc. Sent an email to chase, got a response that they would look into and have not had a response to date. Emailed this morning to cancel the order as a result- zero customer service. Can't rate the products as they haven't arrived. I wouldn't use again. Their delivery terms are- Standard Delivery - £3.99
We use Royal Mail 2nd Class Signed for or Hermes as our stand standard delivery method for all orders mainland UK.
This service takes a maximum of 3 business days from dispatch (we aim to dispatch same day).
UPDATE-
Since writing review, Uniform Stores have contacted me and assured me they have cancelled the order and refunded me.
12 May 2023
Unprompted review
Reply from Uniformstores
Hi Pripiyat. Sorry to hear about your frustration. I have been through our orders and cannot link up what yours would have been based on this review. We also haven't received cancellation emails this morning and have replied to any email queries from yesterday.
If you have ordered a pair of Lowa boots, many of these have been a 'pre-order' which are not dispatched in the normal way as you have pointed out in your review, but as and when they are imported into the UK. This has been clearly indicated on our website next the size being ordered on the dropdown menu.
I have also been through all orders placed on the 5th of February 2023 and cannot find any that are not dispatched.
If you wanted to email or call us again and indicate you have left a review we can look into this further for you just in case your item has been lost in the post.
Thank you for your review and help!
Parade shoes
Simple ordering. process and very speedy delivery Excellent products shoes are very easy to bull. Shine to a high level.
1 May 2023
Unprompted review
Reply from Uniformstores
Thanks for your review Nigel. Glad everything was OK with your order!
Excellent service & fast delivery
Excellent service & fast delivery, would definitely recommend 😊
1 May 2023
Unprompted review
Reply from Uniformstores
Thanks for your review Rose!
Ordered easily and great help
When I ordered it was very easy to navigate the website and then place my order. I then had to query my delivery time and when I sent the email I presumed it would be the next day but I received a reply a couple hours later. Overall very positive and great help.
9 April 2023
Unprompted review
Would 100% order from again!!
The website was extremely easy to navigate, and had pretty much everything on there!
I ordered the AKU Combat Boots, and they arrived super quick. Absolutely no issues. Would order from again :)
12 April 2023
Unprompted review
Reply from Uniformstores
Thanks for your review. Glad everything was fine with your order for AKU boots.
Went into store first and the ladie…
Went into store first and the ladie there was amazing. My daughter decided she wanted the skirt but a shorter length so I ordered it online. Great communication fast delivery
3 April 2023
Unprompted review
Reply from Uniformstores
Thank you for your review.
My order was dispatched very quickly…
My order was dispatched very quickly and I received my boots promptly, I would highly recommend this company and will be using them for future purchases.
1 April 2023
Unprompted review
Reply from Uniformstores
Thank you for your review.
Top Boots.
Was looking for some quality boots for walking, I was told the AKU Pilgrim boots were worth a look. First time I have seen your site very happy with range of footwear and I ordered the AKU Pilgrim deser boots size 9. Payment was easy boots dispatched and delivered on time. Very pleased with my purchase and I will be recommending you to my niece who has just joined the ATC. THANKYOU.
5 March 2023
Unprompted review
Reply from Uniformstores
Thanks for your review Paul! Glad everyhing was fine with your order.
Quick and easy
Easy and quick with my order had the item within three days. Would definitely use them again.
19 March 2023
Unprompted review
Reply from Uniformstores
Thank you for your review! Glad you're happy with our service.
Good kit at a reasonable price
Good kit at a reasonable price, delivered promptly and items were exactly as described, will and have brought from here again.
4 March 2023
Unprompted review
Reply from Uniformstores
Thank you for your review Andrew! Glad you're happy with our products.
Excellent customer service
Excellent communication and answered all questions promptly, and professionally.
7 March 2023
Unprompted review
Reply from Uniformstores
Hi Rob, thank you for your feedback!
Great seller
So pleased with the boots we bought. It was so easy to buy them on line and we received them when they said they would arrive. They are perfect for our son who has recently joined the Royal Air cadets.
1 March 2023
Unprompted review
Reply from Uniformstores
Great that you're happy with you order!
Bought the AKU combat high boots from…
Bought the AKU combat high boots from here as they where cheapest i could find. Really quick shipping.
20 February 2023
Unprompted review
Reply from Uniformstores
Hi Anthony, glad you are happy with your AKU boots!
We ordered CADET shoes and boots for my…
We ordered CADET shoes and boots for my duaghter whisky 13 years old and was very to join ATC and is proud to wear the uniform. Items we ordered have not arrived . It says 3 days o. Web site still nothing my daughter paid for those items from her savings. She is disappointed by this not being able to wear correct uniform to go to ger ATC. have sent them email but no response. Only people left to deal with this is trying standard's
5 December 2022
Unprompted review
Reply from Uniformstores
Hi Mohamed. Sorry, by the looks of things your item was lost in the post on this occasion which would explain why you didn't receive it. I have checked out inbox but cannot find any emails with the name you provided here. Hopefully you have a successful purchase with us in the future.
Prompt service and very helpful when I…
Prompt service and very helpful when I made a mistake with the order to square me away.
10 November 2022
Unprompted review
Reply from Uniformstores
Hi Anthony. Glad you were happy with our service.
Purchased a new pair of Lowa Zephyr GTX…
Purchased a new pair of Lowa Zephyr GTX mid boots- Coyote colour size 12 from Uniform Stores.
These boots are ultra comfortable and I wear them every day for work and I think they are the best footwear that I have ever worn.
They are light, practical and stylish in appearance and keep your feet dry.
Uniform Stores were great to deal with and delivery of the ordered footwear was very prompt and expeditious.
The boots were also economically competitively priced.
A1 service and I will purchase more kit from Uniform Stores in the future.
Diolch yn fawr.
Dalwch ati.
5 November 2022
Unprompted review
Reply from Uniformstores
Thanks for your review Aled. Glad you're happy with your Lowa Boots.
Great service
Great service, ordered a pair of Lowa boots. Very competitive price, much cheaper than most other stores. Coms excellent and delivery was prompt regardless of royal mail strikes. Can't ask for any more! Will definitely be using again!
24 October 2022
Unprompted review
Reply from Uniformstores
Hi Claire, glad to hear you're happy with your order!
I received my order in great time
I received my order in great time, brand new with the tag. Would highly recommend this company!
21 October 2022
Unprompted review
Reply from Uniformstores
Hi Catherine, glad to hear you're happy with your order!
Efficient service
Easy to use website to place order. Delivery was quick and all items met description. A good service all round.
17 October 2022
Unprompted review
Reply from Uniformstores
Hi Em, glad you're happy with your order.
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