Excellent service from Unicorn Fire & Safety. The inspection was carried out professionally, everything was clearly explained, and the paperwork was provided promptly. Very happy with the service and... See more
Company replied
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Lindsay is very competent and efficient, as well as being friendly. She made it clear that she was doing her job thoroughly and was happy to go the extra mile if need be to see the job done properly.... See more
Company replied
As always a very professional service
Company replied
We have high standards for our third-party trainers and Unicorn have been absolutely great to deal with - excellent standard of training and nothing but the best feedback from our people. The only tra... See more
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Company details
Written by the company
Our team provides fire safety consultancy services including Fire Risk Assessments, training and the supply and maintenance of fire extinguishers.
Contact info
6, SALENDINE, SY1 3XJ, SHREWSBURY, United Kingdom
- 0845 5199039
- info@unicornsafety.co.uk
- unicornsafety.co.uk
4.8
Excellent
50 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Lindsay and her Team
Lindsay and her Team, communication was very good, kept to the timelines that were agreed. Whilst at our site, the servicing/Testing of our Fire Hydrants was conducted to the highest standards and noted how professional, friendly and knowledgeable the staff of Unicorn Fire & Safety Solutions were.
11 January 2023
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you so much for your kind words. We are very proud of our teams and its great for them to get feedback like this. Mike
Great response and service from Unicorn
Great response and service from the team at Unicorn to enable us to open on time. Thank you!
22 August 2022
Unprompted review
Reply from Unicorn Fire & Safety Solution
Hi Simon. Thank you very much for your kind words. It was a great privilege working with you and may I say how impressed we are with fantastic work you are doing. Shrewsbury will have something to be very proud of when you open. As always, feel free to call me if we can be of further help.
Absolutely excellent service
Absolutely excellent service, good to find a company that is both professional and a pleasure to deal with
Instant reply's to emails / 1st class service
26 August 2022
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thanks Philip. Thank you for using our services and for your kind words. It is a real privilege working with you and your team. We very much look forward to working with in the future. Mike - MD Unicorn fire.
The trainer Damon was knowledgeable and…
The trainer Damon was knowledgeable and personable and had a very clear understanding of the context in which we work. He was able to tailor content and support us to understand how we applied the knowledge in our working environment. He was prompt and well prepared. I highly recommend him and Unicorn Fire & Safety Solution.
22 June 2022
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thanks you so much Natasha. I am really glad you are happy with the training we provided. As always, please do feel free to contact us (our phone line is available 24/7) if we can be of any further help.
Mike
Reply from Unicorn Fire & Safety Solution
Thanks Kay. Please do call if we can be of further help. Mike
We have experienced a perfect Customer…
We have experienced a perfect Customer Care and Service from Unicorn Fire and Safety Solutions, and the service and communication has been second to none.
1 March 2022
Unprompted review
Reply from Unicorn Fire & Safety Solution
My sincere thanks for your very kind words. We take great pride in delivering the best service we can and its very rewarding when our clients show their appreciation in this way. Again my thanks. Mike MD Unicorn FSS.
Excellent service and sensible…
Excellent service and sensible practical advice
18 February 2022
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you for your 5 Star rating. It is a great pleasure working with you and your colleagues.
Excellent Service
We have high standards for our third-party trainers and Unicorn have been absolutely great to deal with - excellent standard of training and nothing but the best feedback from our people. The only training provider we've stuck with which speaks volumes! Highly recommended
16 November 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Many thanks for your kind words, they are much appreciated.
We really enjoy working with you and your colleagues and as always, please do feel free to call at any time if we can be of help. Mike - MD Unicorn fire.
We have worked with Unicorn Fire &…
We have worked with Unicorn Fire & Safety Solutions Ltd for a few years now and have found their customer service, expertise and value for money second to none.
18 October 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you so much Natasha. Its always a pleasure working with your team and i know they make our staff feel very welcome when we visit.
Unicorn Fire have been great
Unicorn Fire have been great - friendly and efficient - highly recommended
29 September 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you Charles. Its really nice to receive such compliments. My best wishes to you and your team. We look forward to working with you again.
Efficient and professional service
Efficient and professional service. Arrived and carried out the servicing as requested on time and at the correct locations.
Friendly and helpful staff both in the office and on site and useful correspondence provided.
21 September 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you for your 5 Star Rating. That is very kind of you and I am really pleased our team provided a good service. Our good wishes to all at your workplace, we look forward to working with you again next year.
health and Safety Excellent Knowledge
Always cheerful punctual and very knowledgable our delegates always find Health and Safety Training from Unicorn well delivered and useful
26 July 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you for your kind words. We are very proud to be working with Age UK. Its a great privilege to train such dedicated people.
Very friendly and professional service…
Very friendly and professional service always.
9 July 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you for your comment. We treasure your business and very much look forward to working with you again next year.
We recently had a Fire Risk Assessment…
We recently had a Fire Risk Assessment completed for our Social Care related company. The experience of the Assessor was outstanding along with their ability to give valued and knowledgable feedback. The assessment was fair and considerate to opening a new service. I highly recommend using Unicorn Fire and Safety solutions.
8 June 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you for your very kind words. We are so glad we could be of service.
Please do call at any time if I or my colleagues can be of further help.
Mike
Very helpful and friendly team
Very helpful and friendly team. Excellent service!
5 May 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you Abigail. It is our pleasure to work with you and your colleagues.
Would you also pass on our gratitude for the way your colleagues have worked through the Covid episode. We are all in awe of the professionalism and commitment of the staff at Fairmont Care.
As always a very professional service
1 April 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thanks Lorraine. Always a pleasure working you you and your colleagues.
Excellent service
An excellent, easy and great value service as ever from Unicorn. We have used them for many years, and will continue to. Highly recommended!
24 March 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you very much for your kind words Richard. It is a pleasure working with you and your team.
Would highly recommend Unicorn Fire
Unicorn Fire offer a flexible training package, which meets the needs of our organisation. They are incredibly helpful; fast to respond to enquiries and supportive throughout the current climate.
23 March 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you Emma. The Covid situation has certainly been a challenge, but life must goes on.
It has been a great pleasure working with you and your colleagues.
Firstly congratulations to you all for…
Firstly congratulations to you all for achieving your UKAS ISO 9001 Certification. We have all really enjoyed working with you to achieve this
17 March 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you so much. Your help was invaluable and we have certainly learnt a lot from going through the ISO process. Mike
Great service and very knowledgeable…
Great service and very knowledgeable staff. We had our Fire Extinguisher serviced yesterday by Unicorn and the service was great. Highly recommend.
25 February 2021
Unprompted review
Reply from Unicorn Fire & Safety Solution
Thank you Alan. We consider it a privilege to work with you. Please do call if we can be of further help.
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