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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the contact lenses, for their natural appearance, comfort, and high quality. Many people appreciate the wide variety of colors and the ability to find prescription lenses that fit their needs. The customer service is frequently highlighted as exceptional, with consumers noting the quick responses, helpfulness, and professional approach in resolving issues and ensuring satisfaction. However, some customers also noted issues with order fulfillment, including receiving incomplete or incorrect orders, or experiencing significant delays. A few reviewers were dissatisfied with the customer service in these instances, mentioning difficulties in reaching support or resolving problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and comfort. Many customers praise the natural look... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the quick response times, with issues... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering, quick responses... See more

Customer communications

Customers generally express satisfaction with their contact experiences. Many reviewers praise the quality... See more

Quality

Clients share positive opinions on quality, frequently praising the comfort, natural look, and vibrant colors... See more

Based on these reviews

Rated 5 out of 5 stars

Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more

Company replied

Rated 5 out of 5 stars

Totally had to look into how I selected the wrong color pair of contacts yet for this issue I had; I contacted Unicoeye via Email! “I selected the wrong pair”(I stated)and the Company is totally l... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful company to purchase colored contacts from. Their communication is great and they ship pretty quickly. I was surprised as to just how comfortable and realistic looking their contac... See more

Company replied

Rated 5 out of 5 stars

“I absolutely love the Snowfall Gray contacts, as a prescription fit, which came in a perfect time for the Apple/ MSU presentations! The visibility is clear and the color is gorgeous, with a dark... See more

Company replied


Company details

  1. Health & Medical

Information provided by various external sources

Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shipping and the contact lenses…

Great shipping and the contact lenses were perfect and exactly what I wanted

26 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you for choosing Unicoeye!

We’re so glad to hear that you’re happy with the shipping speed and that the contact lenses met your expectations. Your satisfaction is our greatest motivation.

If you need anything else or have any questions in the future, please don’t hesitate to reach out.

Warm regards,
Unicoeye Customer Service

Rated 1 out of 5 stars

I have been asking and requesting for…

I have been asking and requesting for Elves green contacts for more then 6 months I have tried many contacts and none look as good or as natural as those, I was told they would be back in stock it’s been way to long and nothing.

17 April 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you for your feedback and for being a loyal fan of our Elves Green contacts. We truly appreciate the love you’ve shown for this specific style.

At Unicoeye, we are constantly updating and iterating our product collections to bring the latest designs and improved quality to our customers. Because of these regular updates, we cannot always guarantee that a specific style will be sold indefinitely or restocked once it has been phased out. We sincerely apologize for any disappointment this has caused you.

While the Elves Green may not be available, we have many other similar natural-looking styles in our current collection that we believe you would enjoy. We invite you to explore our shop, and we are confident you will find a new favorite.

Thank you for your understanding and support.

Best regards,
The Unicoeye Team

Rated 5 out of 5 stars

I loved finding contacts that will work…

I loved finding contacts that will work with my dark eyes and still being able to comfortably see? OMG yes! Ty ty ty ty!

18 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for your incredible feedback!

We were thrilled to read how much you love the lenses. It can be a challenge to find the perfect balance of vibrant color for dark eyes and all-day comfort, so hearing that we hit the mark for you truly made our day!

Thank you again for choosing us. We look forward to serving you again soon!

Best regards,
Unicoeye

Rated 5 out of 5 stars

Best contacts

There contacts are the best. I've been using them for years now and have recommended alot of my friends to them. Customer service was also fantastic, my issue was resolved within 24 hours and I am happy with it.

4 April 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for your wonderful review! We are honored to have had you as a loyal customer for years and truly appreciate you recommending us to your friends.

It is also great to hear that our team was able to resolve your issue quickly. Your support means a lot to us, and we look forward to serving you for many more years to come!

Best regards,
Customer Service Team

Rated 4 out of 5 stars

Beautiful lenses at affordable prices

Beautiful lenses at affordable prices! Very comfortable and an excellent selection. I would give 5 stars, however, shipping did take a very long time.

31 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you for your review. We are thrilled to hear you love the comfort and selection of our lenses!

We sincerely apologize for the shipping delay. We are working hard to improve our delivery speed and hope to provide you with a 5-star experience next time.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Very good business

Very good business, and very willing to correct any problem.

2 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for taking the time to leave such a wonderful review for us!

We are thrilled to hear that you are happy with our service and our efforts to resolve any issues. At **Unicoeye**, our customers’ satisfaction is always our top priority, and it’s heartening to know that our commitment to "correcting any problem" made a positive impact on your experience.

Your support means the world to our team. We look forward to serving you again soon!

Best regards,
Unicoeye Team

Rated 5 out of 5 stars

Well besides waiting on my topaz i got…

Well besides waiting on my topaz i got koi butterfly green and i love them haven't tried the enchanded purple but they are beautiful the green anyway

13 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for your lovely review! We're thrilled you love the Koi Butterfly Green lenses - they really are stunning!

We're sure you'll love the Enhanced Purple just as much when you try them. And don't worry, your Topaz lenses will be worth the wait!

Thanks for being such a wonderful customer! ✨

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Beautiful as always

Beautiful as always

5 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Thank you so much for your wonderful review! We're thrilled that you're happy with your purchase. Your support means the world to us! 💙

Best regards,
Customer Service Team

Rated 5 out of 5 stars

I've been buying from company for years over…

I've been buying from company for years over 11years and I love their products they have great quality and communication I get a fast response every time I contact them.

10 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for your wonderful review and for being such a loyal customer for over 11 years!

We're thrilled to hear that you love our products and that you're satisfied with our quality and communication. Your feedback means the world to us, and we're so grateful for your continued trust and support.

We'll continue working hard to maintain the high standards you've come to expect from us. Thank you again for choosing us!

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Second time i order and become the…

Second time i order and become the wrong colours and always missing some pair of lenses. I will try anither website for lenses.

3 March 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi there,

We appreciate your feedback and want to help resolve this issue for you. We've sent you an email requesting your order number and details about the specific concerns.

Once we receive this information, we can review your order and work together to find the best solution. Please check your email and respond when convenient.

Thank you for giving us the opportunity to assist you.

Customer Service Team

Rated 5 out of 5 stars

I love my contact lenses they are so…

I love my contact lenses they are so comfortable. And I can see a lot better!! Thank y'all so much

1 February 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Customer,

We're thrilled you love your contact lenses!

So happy to hear they're comfortable and improving your vision perfectly.

Thank you for choosing us and for taking time to share your experience!

Best regards,
Customer Service Team

Rated 5 out of 5 stars

I love love LOVE UnicoEye contacts!!

I love love LOVE UnicoEye contacts!!! they’re so comfortable and they make it so fun to change up your look for a little while. They also have the BEST customer service and are truly invested in their customers.

12 February 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Amazing Customer,

**WOW!** Your enthusiasm is absolutely contagious! 🥰

We're thrilled that you LOVE LOVE LOVE UnicoEye contacts! It makes us so happy to know our lenses are comfortable and help make changing up your look fun and exciting.

Thank you for recognizing our customer service - we truly ARE invested in each customer because amazing people like you deserve the best!

You made our entire day, and we're so grateful to have you as part of the UnicoEye family!

With love and appreciation,
The UnicoEye Team 💕

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Unicoeye, this is my 5th time shopping with them, and I couldn’t be happier! Even when there was a shipping delay, their customer service was super responsive. I absolutely love being a customer of Unicoeye, and I can’t wait to continue shopping with them!

9 February 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Thank you so much for this wonderful review! 🥰

We're absolutely thrilled to have you as a loyal customer - 5 orders and counting! Your continued trust in us means the world to our team.

We're glad our customer service team could help during the shipping delay. We always strive to keep our customers informed and happy, even when unexpected issues arise.

Thank you for being such an amazing part of the Unicoeye family! We can't wait to serve you again soon! ✨

Best regards,
The Unicoeye Team

Rated 5 out of 5 stars

I'm so in love with the products I've…

I'm so in love with the products I've received ...I always get the sephia brown and I tell you they're the best .I'm so in love with the highlight they give my eyes and very natural ❤️❤️❤️

20 January 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for your wonderful review! We're absolutely thrilled that you love the Sepia Brown lenses - they really are perfect for that beautiful, natural highlight you mentioned.

Your loyalty and kind words mean everything to us. We're so happy to be part of making your eyes shine!

With gratitude,
Unicoeye Customer Service Team

Rated 5 out of 5 stars

Above and Beyond Customer Service To Ensure You Are Happy

I made an error when placing my order and ordered the wrong size colored contacts that were too big. So big I couldnt get them in my eyes. I reached out to Unicoeye Customer Service and explained I couldn't get the contacts in. They explained they may be too large and asked if I wanted to try a smaller pair and pick whichever 14 mm contacts I wanted to try and send them the link. The pair I wanted to try was double the amount I paid for the contacts I ordered. Unicoeye sent me the smaller pair free of charge and I got them in my eyes without any issues. They really went above and beyond to make sure I was happy and comfortable with the contacts and my purchase. I have never received such awesome customer service from any website. Thanks so much. Im now a super happy lifelong customer. Placed a new order yesterday 🙌😁😁

1 January 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for taking the time to share your wonderful experience! 😊

We're absolutely thrilled to hear that our customer service team was able to resolve the sizing issue and get you the perfect fit. It means the world to us to know that you're now comfortable and happy with your contacts.

Your satisfaction is our top priority, and we believe every customer deserves to find their perfect match - regardless of initial sizing challenges. We're so glad our team could help you discover the right 14mm size for your eyes!

Welcome to the Unicoeye family! 🎉 We're honored to have earned your trust as a lifelong customer, and we're excited about your new order.

Thank you for your loyalty and for sharing your positive experience with others. Reviews like yours truly make our day and motivate us to continue providing exceptional service.

If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!

With gratitude,
The Unicoeye Customer Service Team

Rated 5 out of 5 stars

If you are on the fence about ordering…

If you are on the fence about ordering from Unicoeye, don’t be. I’ve ordered about 5 sets of colored contacts from them, over several orders, and this company is the real deal. The contacts I received were not only beautiful as far as the eye color, but incredibly comfy to wear. I actually forget I even have them on. It takes about 8 to 10 days to get them, but it’s worth the short wait and you can’t beat their prices.

17 December 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you so much for your incredible 5-star review on Trustpilot!

We're absolutely thrilled to hear that you've had such positive experiences with multiple orders and that our colored contacts are both beautiful and comfortable. Knowing that you forget you're even wearing them is the highest compliment we could receive!

Your loyalty and detailed feedback mean everything to us and help other customers make confident decisions.

We truly appreciate you being such a wonderful customer!

Best regards,
Unicoeye Customer Service Team

Rated 5 out of 5 stars

Shipping was fast and the quality of…

Shipping was fast and the quality of the product is great.

27 December 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Thank you so much for taking the time to leave such a wonderful review!

We're delighted to hear that you were pleased with our fast shipping and product quality. Your positive feedback truly means the world to us.

We look forward to serving you again soon!

Best regards,
Unicoeye Customer Service Team

Rated 5 out of 5 stars

Great company and products

Ordering was easy, customer service representative responded to my inquiries quickly and was very knowledgable and helpful and order was accurate and delivered quickly. Item was just as described. Thank you!

7 January 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi,

Thank you for this wonderful review! We're so happy to hear that everything from ordering to delivery exceeded your expectations.

Our team takes pride in providing quick, knowledgeable service, and it's fantastic to know we hit the mark!

We look forward to serving you again soon!

Best regards,
The Unicoeye Team

Rated 5 out of 5 stars

I absolutely love these contact’s


I absolutely love these contact’s. I am a advide blue contact wearer, my eye color is brown and what ever blue color I use they work well with me. I always get stopped and asked are those your real color eyes. Get compliments all the time. I have been a customer of there’s for years and wouldn’t change!!! I recommend to anyone, great prices and great turnaround.

10 January 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear customer,

Wow! Your incredible review just made our entire team's day! 🤩

We're absolutely thrilled that our blue contacts look so natural on you that people think they're your real eye color - that's the ultimate compliment! It's customers like you who make what we do so rewarding.

Thank you for being such a loyal customer over the years and for taking the time to share your experience. Your recommendation means the world to us and helps other customers discover their perfect look.

It is our appreciation for your wonderful review!

With heartfelt gratitude,
Unicoeye Team

Rated 5 out of 5 stars

Great customer service

Great customer service

7 January 2026
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Customer,

Thank you so much for taking the time to leave this wonderful review. We're thrilled to hear that you had a great experience with our customer service team.

Providing exceptional customer service is at the heart of everything we do, and your positive feedback truly motivates our entire team to continue delivering the best possible experience for all our customers.

We greatly appreciate your trust in our brand and look forward to serving you again in the future.

Thank you once again for choosing us and for sharing your experience with others.

Best regards,
Unicoeye Customer Service Team

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