UniAcco 

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Rated 5 out of 5 stars

Everything was very smooth for me and worry free. It is quick and takes away the stress associated with comparng accomodation across tens of websites. Everything is structured and clear and you get a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Uniacco, their customer service team was incredibly helpful and made the whole process of booking accommodation in Cambridge so much smoother. They listened to what I nee... See more

Company replied

Rated 1 out of 5 stars

I was supposed to receive my cashback by December 2025. It is now months past that deadline, and I still have absolutely no confirmation about when I will get it. I have been texting Uniaco for a who... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with them!! A great communicative and helpful guidance from Manas!! Thank you UniAcco for your fab service!! And a special thanks to Manas for the help and efforts ! .... THAN... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace
  3. Real Estate Rental Agency
  4. Self-Catering Accommodation
  5. Student Dormitory

Written by the company

UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties. Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation. Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services. UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.


Contact info

Breach of guidelines

All reviews

(3,124)

329 reviews in the last 12 months

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Rated 4 out of 5 stars

Not a scam

I did think it was a scam at first, but Osama's help in finding student accommodation in Melbourne was extremely helpful.

10 December 2025
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Reply from UniAcco

Thank you for sharing this so honestly. We understand that booking from overseas can feel uncertain at first, so it means a lot that you trusted the process. Really glad Osama could support you well and help you find the right place in Melbourne. If you need anything else at any stage, we’re always here to help 😊

Rated 5 out of 5 stars

Osama was great

Osama was great! He was very responsive and sent a lot of options for me to consider. He was knowledgeable about the area and helped with getting a discount on my booking.

10 December 2025
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Reply from UniAcco

Thank you for sharing this! Really glad to hear Osama could guide you with good options, quick responses, and even help secure a discount. He’ll be very happy to read this. If you need any support ahead, we’re always here 😊

Rated 4 out of 5 stars

Great experience overall

Great experience overall, i would recommend Tanaya, who was very understanding and helpful to my experience, however as an international student i didn’t put 5/5 because we have to pay before seeing the accommodation which is regrettable.

9 December 2025
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Reply from UniAcco

Thank you for taking the time to share this. Really glad to hear Tanaya was understanding and helpful throughout your process, she’ll be happy to read your feedback.

We completely understand your concern about having to make payments before seeing the accommodation, especially when you’re coming from another country. Most student properties in the UK follow this policy due to high demand, but we always try to provide as much information, photos, videos and support as possible before you commit, so you feel confident about your choice.

If you ever need more clarity or have any questions while moving in, just reach out to us anytime. Wishing you a smooth stay ahead 😊

Rated 4 out of 5 stars

It was good.

9 December 2025
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Reply from UniAcco

Thank you for sharing your feedback! Glad to hear everything went well. If you need any help ahead, please feel free to reach out 😊

Rated 5 out of 5 stars

Dishank and Jheel were very friendly…

Dishank and Jheel were very friendly and they helped me to find out the best accommodation according to my needs

9 December 2025
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Reply from UniAcco

Thank you for sharing this! Really glad to hear Dishank and Jheel could help you find something that matched exactly what you needed. They’ll be very happy to read your kind words. If you need anything going forward, we’re always here 😊

Rated 5 out of 5 stars

It was great

It was great, Harsha was really helpful throughout the process

9 December 2025
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Reply from UniAcco

Thank you for sharing this! Really glad to hear Harsha could guide you smoothly through everything. She’ll be happy to read your kind words. Wishing you a great stay ahead and if you need anything at all, we’re always here 😊

Rated 4 out of 5 stars

Great service

Great service because its Online making it easier for international customers

8 December 2025
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Reply from UniAcco

Thank you for sharing this! Really glad to hear the online process made things easier for you, especially as an international student. If you ever need help during your stay or with anything else, we’re right here 😊

Rated 5 out of 5 stars

This is a good experience.

7 December 2025
Unprompted review
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Reply from UniAcco

Thanks so much for sharing your experience with us! Really glad to hear things went well. If you ever need any help with your accommodation journey again, just reach out and we’d love to assist you 😊

Rated 5 out of 5 stars

Considerate and respectful

I appreciate the patience and professionalism shown to me during booking process. I was shown a list of housing choices with information about the amenities available nearby or any other information I asked them about. Special thanks to Saqlain and Tanvi who have helped me out during this time.

6 December 2025
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Reply from UniAcco

Thanks a lot for taking the time to share this! Really happy to hear Saqlain and Tanvi could support you throughout and help you explore the right options. We’re glad the process felt clear and patient for you. Wishing you a smooth move-in, and if you need anything along the way, we’re always here 😊

Rated 5 out of 5 stars

It was a great support form Shubham &…

It was a great support form Shubham & Neelima

5 December 2025
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Reply from UniAcco

Thank you so much for sharing this! Really glad Shubham and Neelima could support you well through the process. If you need any help going forward, we’re always here 😊

Rated 5 out of 5 stars

A truly superb service!

We had an excellent experience with UniAcco for the booking process at Chapter Lewisham.
A big thank you to Manyavi and Neelima for their efficient and prompt handling of our reservation. Their kindness in adressing all of our questions and doubts was much appreciated. We highly recommend their service. A truly superb service!

1 December 2025
Unprompted review
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Reply from UniAcco

Thank you so much for this lovely feedback! Really glad to hear your booking at Chapter Lewisham went smoothly. Manyavi and Neelima will be so happy to know their support made a difference. We truly appreciate the recommendation and we’re always here if you need anything before or after move-in 😊

Rated 4 out of 5 stars

The agent was very responsive and…

The agent was very responsive and asccommodation. Effrorts were made to address my concerns in a timely manner

5 December 2025
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Reply from UniAcco

Thank you for sharing your experience! Really glad to hear our team was responsive and could address your concerns quickly. If you need any help further down the line, just reach out and we’ll be happy to assist 😊

Rated 5 out of 5 stars

The conversation with the property…

The conversation with the property regarding move in and date change was smooth thanks to Keenan and Tanmay, and I got the exact property I was looking for, thanks again for the help!

5 December 2025
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Reply from UniAcco

Really glad to hear that! Happy that Keenan and Tanmay could help you sort out the move-in details smoothly and get you exactly the property you wanted. Thanks for sharing this, and if you need anything before or after moving in, just let us know 😊

Rated 5 out of 5 stars

Everything went very well

Everything went very well, thanks to neelima and gajanand.

5 December 2025
Unprompted review
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Reply from UniAcco

Thank you for sharing your experience! Really glad to hear everything went smoothly and that Neelima and Gajanand could help you well. If you ever need any support ahead, just reach out and we’ll be happy to assist 😊

Rated 5 out of 5 stars

Great service

Great service, quick and responsive, i loved their quick response and the whole process was really very easy. Special thank you to Mr Viraj and Mr Yash for making this the easiest way to book your accomodation. I totally recommend them

2 December 2025
Unprompted review
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Reply from UniAcco

Thank you so much for sharing this! Really happy to hear the whole process felt easy and quick for you. Viraj and Yash will be really glad to know their support made a difference. Appreciate the recommendation, and if you need anything along the way, we’re right here to help 😊

Rated 5 out of 5 stars

Uniacco service was very good

Uniacco service was very good. Harsha, who helped us to get best accommodation near to the university, she helped in end to end process. She was always available for contact and gave us the good service. She also clarified all the doubts we had and we also got the best accommodation.

4 December 2025
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Reply from UniAcco

Thank you so much for sharing this! Really glad to hear Harsha could guide you through everything and help you find a place close to your university. She’ll be very happy to know her support made things easier for you. Wishing you a great stay ahead and if you need anything at all, we’re always here 😊

Rated 1 out of 5 stars

literally the worst experience do not…

literally the worst experience do not book through them even by mistake the customer support is so bad they do not reach out and give the promised cashback

20 November 2025
Unprompted review
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Reply from UniAcco

Hi there,
I’m really sorry to hear that this has been your experience. This definitely isn’t the standard we aim for, and I understand how frustrating it must feel when you’re waiting for support or a promised cashback.

We’ve tried checking our system but haven’t been able to locate your booking with the details available here. Could you please share your registered email or booking ID with us at contact@uniacco.com
so we can look into this immediately and get it resolved for you?

We genuinely want to fix this for you at the earliest.

Rated 4 out of 5 stars

Very good service

Very good service

4 December 2025
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Reply from UniAcco

Thank you so much for sharing this! Really glad to hear you had a good experience with us. If you ever need any support ahead, we’re always here 😊

Rated 5 out of 5 stars

Feedback for Tanmay and Dwayne

The response from both Tanmay and Dwayne were quick and useful. All the questions I had were answered in utmost humility and detail. Felt helped through the entire process

3 December 2025
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Reply from UniAcco

Thank you for sharing this! Really glad to hear Tanmay and Dwayne could guide you well and answer everything clearly. They’ll be happy to know their support made the process easier for you. If you need anything at all before or after moving in, we’re always here 😊

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the agents are helpful and experienced. Thank you Dishank and Kashish

26 September 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Thank you so much for your feedback! Really glad to hear you had a good experience and that Dishank and Kashish could help you well. They’ll be happy to read this. If you need anything ahead, we’re always here 😊

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