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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting its exceptional quality, comfort, and durability. Many people appreciate how well the undershirts fit, stay tucked in, and effectively wick away sweat, making them ideal for various climates and as an invisible layer under dress shirts. Reviewers frequently mention that these undershirts are the best they have ever owned, often replacing their entire wardrobe with them due to their long-lasting nature and superior feel. However, some people were dissatisfied with the customer service, reporting difficulties in receiving responses to their inquiries about returns, order issues, or quality concerns, and noting a lack of accessible contact numbers. A few other people also felt that the product material was too thin, felt synthetic, or did not adequately resist odors, and some experienced issues with sizing or seams separating after initial use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the exceptional quality, comfort,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the perfect fit and exceptional quality... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the excellent... See more

Order

Reviewers mention ambiguous feedback about order, with some expressing satisfaction and plans for future... See more

Customer communications

Customers express significant dissatisfaction with the contact process, frequently reporting a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Updated review: I did not love the undershirts. They fit and they are as advertised, but too thin for my taste. Also I’m used to cotton and this feels very differently. It’s not for everyone. I... See more

Company replied

Rated 4 out of 5 stars

I love the spec on the garment as you don't see it when you wear a shirt with first button unbuttoned. but the fabric is not good lot of my older shirts have the tencel or the modal burning out from... See more

Rated 4 out of 5 stars

Customer service informed me of what size undershirt they recommended me to order. This gave me more confidence in buying their product. The undershirts did not clear customs in New Zealand... See more

Company replied

Rated 5 out of 5 stars

These undershirts are above and beyond the best I've worn. They don't shrink or lose shape, they help wick away sweat more easily than cotton, and they always stay tucked in. The only thing you'd need... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

UnderFit undershirts are cut longer and lightly hug your hips and below, to stay tucked in all day. Our fabric is ideal for undershirts due to its exceptional softness, advanced moisture absorption, odor resistance and superb breathability. If you want to remain less comfortable in your run-of-the-mill undershirt, by all means, DON’T buy an UnderFit.


Contact info

4.2

Great

TrustScore 4 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Shirts are too long and I have a long…

Shirts are too long and I have a long torso and normally wear longs on my shirts. Love everything else about them.

20 March 2018
Unprompted review
UnderFit logo

Reply from UnderFit

Hey Michael,

Next time you order, try out one size smaller. That will usually do the trick for ya. Thanks

Rated 3 out of 5 stars

Keep the fit, step up the quality

My husband loves these shirts! I think for the fit it’s totaly worth the purchase, however I feel the quality is lacking. They yellow in just a few months time, seams are fraying and underarms are ripping. I have a lower priced shirt brand, that has withstood wear much better. I’m torn on my next purchase. Keep the fit, step up the quality.

20 March 2018
Unprompted review
UnderFit logo

Reply from UnderFit

Dear Customer,

Please email me directly at Paul@UnderFit.com

The yellowing is from the use of anti-perspirant or deodorant with specific chemicals, it is not from the shirts. The seams fraying must be from a poorly sewn unit, I'm happy to replace them. Thank you

Rated 3 out of 5 stars

Disappointed

I initially liked the shirts, but have found they don’t have very good longevity—they deteriorate pretty quickly.

20 March 2018
Unprompted review
UnderFit logo

Reply from UnderFit

Dear Customer,

Please email me directly at Paul@UnderFit.com

I'd be happy to resolve your issue.

Thank you

Rated 2 out of 5 stars

They don’t last very long

They don’t last very long. They get really thin and stretch super long. Which was disappointing. After a year they were no good. So I didn’t buy them again. Considering the initial price I expected more- a six pack at Costco is the cost of 1 tee shirt but lasts like 3 years. It’s not nearly as good but at least it lasts.

20 March 2018
Unprompted review
Rated 3 out of 5 stars

Pit stains

The undershirts are great as far as the v and arm length. They fit great, but the armpits need to be made better. After a few uses they stain, hold oder, and at the same time dont absorb enough sweat to keep pit stains from being seen on the dress shirt. I dont perspire as much as most guys either.

20 March 2018
Unprompted review
UnderFit logo

Reply from UnderFit

Dear Customer,

Unfortunately, the underarm stains are from the use of anti-perspirant and certain deodorants. The chemicals inside them cause the yellow color, not the shirts.

Thank you

Rated 3 out of 5 stars

Made in Mexico? Possibly offer made in the USA option?

Great shirts, great fit, loved them when I thought they were made in the USA. The new pack I received says made in Mexico. Like the shirts, but made in the USA is important to me and therefore I will find another supplier.

I see your reply, have you considered offering a made in the USA shirt option? At an additional cost?

20 March 2018
Unprompted review
UnderFit logo

Reply from UnderFit

Dear Customer,

We're still made 50% in the US, but since 50% is done in Mexico, we have to put that on the shirts. We had to switch to Mexico to find a reasonably priced factory that could deliver quality sewing. The US factories were just too expensive to make the business work.

In response to your question, we've looked into that, but based on a survey of our customers, very few would pay the extra $6 per shirt for the American made version. A comparable quality garment factory in the US is very expensive. There are a lot of economic reasons the US can't produce quality garments at a commercially viable price. Other countries' governments and industries heavily invest in this sector, the US does not. Thank you for your business

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