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Undeniable London Reviews 

454
•
TrustScore 3 out of 5

3.0

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the impressive quality of the items, noting that the chains and jewelry look stunning and feel durable for everyday wear. Many people also mention that packages often arrive quickly, making them ideal for last-minute gifts. Buyers often express satisfaction with the overall service, highlighting smooth transactions from start to finish. Some reviewers were not happy with communication, pointing out a frustrating lack of responses to emails when trying to track shipments. Others noted that orders were delayed or missing entirely, leaving customers waiting weeks without updates.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, with many reviewers praising the exceptional... See more

Order

Consumers express deep frustration regarding their order experiences, highlighting delayed shipments, missing... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, as experiences vary significantly among... See more

Quality

Customers expressed great satisfaction with the exceptional and well-made quality of the items received.... See more

Response time

Customers consistently note negative experiences with response time, reporting weeks of radio silence after... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Quick shipping, lovely chain,but unfortunately once I was promised for my replacement, due missing or stolen parcel, no reply on my emails.

Rated 2 out of 5 stars

The item was easy to order but was not delivered in 48 hrs and u suspect Royal Mail had something to do with this! I ordered the wrong size and comms to exchange it has been very poor. It’s literally... See more

Company replied

Rated 2 out of 5 stars

After delivery did not arrive via Evri, contacted the team to get an update three times with no response…… Was going to be a present….. Disappointed……..

Rated 1 out of 5 stars

Ordered bk in September, have nog recieved emailed constantly, got a response 2 weeks ago to say ill be updated,,not heard a thing. This company take Yr money are extremely difficult to get a respo... See more

Company details

  1. Jewelry Store

Written by the company

Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof

Contact info

3.0

Average

TrustScore 3 out of 5

454 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(454)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Very poor communication I ordered 3…

Very poor communication I ordered 3 crucifix necklaces for my 3 sons only received one , contacted well before Christmas after several emails I got an email saying they are with the courier , Christmas and new year have passed I have sent several emails again as I have not received my 2 necklace but still no update very angry and disappointed with this company

18 December 2025
Rated 5 out of 5 stars

More great quality items

I ordered a gold chain and cross, and a chain. They are well made quality items. The order was delivered lightning quick.

I thought the price was good value for these great products

Quality and service can't be faulted

28 November 2025
Rated 1 out of 5 stars

Don’t bother with this outfit

Don’t bother with this outfit. They quick enough taking your money. With no sight of receiving your item, hence to say I not only lost money but items too. They don’t respond to e-mails too. Wry poor service.

21 November 2025

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