working better than my previous experience with Mspy. few features not working like some snapchat one side messages in keylogger while screen shorts stopped. settings shown as fine but screen capture... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience was great! I had to have help getting it installed & the girl that helped me Nicky was so patient & Awesome! I also have looked at my dashboard & this app does exactly what it says it do... See more
Company replied
I was using a different website earlier than suddenly it switch to another website called Geo finder which belong to Umobix. I didn't noted it was another website so I paid 1$ at first then after... See more
It's the best smartphone monitoring app that I have come accross.. I have used other apps but none has this detailed tracking system. I did face some issues and Nicky Brown helped resolve everything w... See more
Company replied
Company details
Written by the company
uMobix is a brand new no hogwash mobile tracking app. We understand the importance of protecting the ones you love, which is why we dare not waste your time with something unworthy of attention. These are the activities you can get and will get with us: Calls, Facebook, GPS location, Instagram, Keystrokes, Messages (SMS), Snapchat, Telegram, WhatsApp and some more.
Contact info
63-66 Hatton Garden, 5th Floor, Suite 23, EC1N 8LE, London, United Kingdom
- support@umobix.com
- umobix.com
Breach of guidelines
The sign-up was super quick and…
The sign-up was super quick and everything I needed was explained clearly upfront - I didn`t even have to contact support. Best part? You get exactly what you pay for, no sneaky extras
11 August 2025
Reply from uMobix
Hi, hadi!
Thank you for your feedback!
We’re glad to hear the sign-up process was quick and everything was clear from the start. It’s great to know you received exactly what you expected—your satisfaction is very important to us.
Best wishes,
uMobix team
took like a day to load stuff but then…
took like a day to load stuff but then boom - all the info`s there. good job
6 August 2025
Reply from uMobix
Hi, Mr. Holden!
Thanks for sharing your experience!
Glad everything finally loaded and you got all the info. We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
Tried 2 other apps before this that…
Tried 2 other apps before this that didn`t do much. umobix actually delivered. Syncing took about a day but then I had full access to everything I needed. No glitches so far, would recommend
6 August 2025
Reply from uMobix
Hi, Rarul Rat!
Thank you for your feedback!
We’re so glad our service worked well for you after trying other apps. Happy to hear syncing went smoothly and everything’s running without glitches. Your recommendation means a lot to us!
Best wishes,
uMobix team
The app does the job and is easy enough…
The app does the job and is easy enough to use. But there’s still room for improvement. Some features could be smoother. It’s the best remote location tracker though
4 August 2025
Unprompted review
Reply from uMobix
Hi, Azzura G!
Thank you for sharing your experience.
We’re glad to hear you find the app effective and easy to use, and we appreciate your suggestion for smoother features. Your input helps us prioritize improvements so we can make our app even better.
Best wishes,
uMobix team
Had a small issue with location updates…
Had a small issue with location updates but overall it works well
6 August 2025
Reply from uMobix
Hi, James brooks!
Thank you for your feedback!
We're glad to hear the app is working well overall. If the issue with location updates comes up again, feel free to reach out — our support team will be happy to assist.
Best wishes,
uMobix team
Reply from uMobix
Hi, michelle!
Thank you for your feedback!
We're glad to hear that everything is working smoothly and you're able to monitor your son's phone without any issues.
We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
Reply from uMobix
Hi, sab tyler!
Thank you for your feedback.
We're glad to hear the app is working smoothly on the device.
We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
totally worth it tbh peace of mind
totally worth it tbh peace of mind. support team was quick to respond when I had a question, super helpful
3 July 2025
Reply from uMobix
Hi, customer!
Thank you for your feedback!
We're so glad to hear you’re enjoying the peace of mind and that our support team was able to help quickly.
Don’t hesitate to reach out if you ever need anything else!
Best wishes,
uMobix team
Nicky Brown in tech support was very…
Nicky Brown in tech support was very helpful and responded quickly to resolve the issue!
9 July 2025
Unprompted review
Reply from uMobix
Hi, Elizabeth Tolson!
Thank you so much for your kind words! We're thrilled to hear that Nicky Brown was able to assist you promptly and effectively.
We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
Decent app
Decent app, has the best remote location tracker. The only thing is that on iPhone you have to know iCloud password and get thecode from monitoring phone. It's been around a month of usage, it's not perfect but it's best that the market has to offer
4 July 2025
Unprompted review
Reply from uMobix
Hi, Paola!
Thank you for your honest feedback!
We're glad to hear you've found the remote location tracker useful and appreciate you pointing out the limitations on iPhone — due to Apple’s security, certain steps like entering the iCloud credentials and verification code are necessary.
We’re constantly working on improving the experience, and your input helps us grow. Thanks for choosing our service!
Best wishes,
uMobix team
Resolved
I had been charged various amounts for this service that I did not sign up for or agree to.
After contacting the company they responded promptly to my email and have resolved the issue efficiently and without complaint.
Thank you for resolving this issue and resolving the matter.
3 July 2025
Unprompted review
Reply from uMobix
Hi, Aly Coop!
Thank you for your feedback — we’re truly sorry to hear about your experience. We’d love the opportunity to make things right and assist you directly. Please reach out to us at support@umobix.com with your order details so we can investigate further.
Thank you for your patience — we’re here to help!
Best wishes,
uMobix team
helped me get clarity on my relationship
helped me get clarity on my relationship. i put it on my husband’s phone, info came in slow at first but after like a day it started syncing fine. support team was helpful when i had issues. giving 4 stars only cuz i wish updates were faster but overall it does what it says
16 June 2025
Reply from uMobix
Hi, Mia C!
Thank you so much for sharing your experience.
We’re happy to hear that the app helped bring clarity to your relationship and that syncing improved after the first day. We appreciate your kind words about our support team!
We’re also working to make updates faster and smoother, so your feedback is really valuable to us. Thanks for giving us 4 stars — we hope to earn that fifth star from you soon!
Best wishes,
uMobix team
Signed up for a one day trial
Signed up for a one day trial. I'm trying to cancel those but I cant login to any web site.
I don't give permission for this site to auto renew at all but it's impossible to cancel the subscription!!
23 June 2025
Unprompted review
Reply from uMobix
Hi, Daniyal M!
Thank you for your feedback — we’re truly sorry to hear about your experience. We’d love the opportunity to make things right and assist you directly. Please reach out to us at support@umobix.com with your order details so we can investigate further.
Thank you for your patience — we’re here to help!
Best wishes,
uMobix team
I signed up for a one day trial -update So to give the customer services team at umobix their due, they listened to my complaints, read my earlier review and responded by refunding me in full. Faith in humanity restored!
I signed up for a one day trial but could not cancel it and then the full month subscription was taken from my account. I never gave permission for this site to auto renew at all and it is proving very difficult to cancel the subscription.
20 June 2025
Unprompted review
Reply from uMobix
Hi, Edward Chetwynd-Stapylton!
Thanks for sharing your feedback. We’re sorry for any confusion caused.
When starting the 1-day trial, the checkout page clearly mentions that the subscription will automatically renew unless canceled during the trial period. Kindly note that it’s also possible to disable auto-renewal at any time — either through your Account Settings > Billing tab or by simply contacting our support team to cancel it for you.
Your subscription has already been canceled, and no further charges will apply. If you have any questions or need confirmation, feel free to reach out.
Best wishes,
uMobix team
Scam scam I pay one times and after 2…
Scam scam I pay one times and after 2 days try take me again 47.90
21 June 2025
Unprompted review
Reply from uMobix
Hi, tomasz kujawa!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
uMobix team
Best smartphone monitoring app and good…
Best smartphone monitoring app and good service
20 June 2025
Unprompted review
Reply from uMobix
Hi, amanuel nemera!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
How have you got my card details and…
How have you got my card details and taking money out of my bank account. I have not subscribed to anything with you.
20 June 2025
Unprompted review
Reply from uMobix
Hi, Clive Hardman!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Updated
Thanks again for your feedback and additional information. Unfortunately, we were unable to find an account with the email address you provided.
To assist you further, we kindly request that you contact us directly via the live chat on our website or via email. Our support team is available 24/7 and will be happy to assist you as soon as possible.
We would like to make it right and appreciate your patience.
Best wishes,
uMobix team
Good price/quality APP.
Good price/quality APP, aldo check real model, for compatíble cell phones
17 June 2025
Unprompted review
Reply from uMobix
Hi, Hugo Melo!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
Signed up for a one day trial
Signed up for a one day trial. I'm trying to cancel those but I cant login to any web site.
I don't give permission for this site to auto renew at all but it's impossible to cancel the subscription!!
18 June 2025
Unprompted review
Reply from uMobix
Hi, Ste Stones!
Thank you for your feedback, and we’re sorry to hear about the trouble you experienced.
We’re glad to confirm that your issue has been successfully resolved and your subscription has been canceled as requested. If you have any further questions or need assistance in the future, our support team is available 24/7 and always happy to help.
Best wishes,
uMobix team
UMobix has AGAIN accessed my bank…
UMobix has AGAIN accessed my bank account for $24.58. This time it went directly to the fraud department where they have been investigating this SCAM company. They identify as a mobile tracking company to protect your family when they are actually phishing your personal data, bank info, and all information stored on your phone. BEWARE OF THESE SCAMMERS. They have no phone number to contact so you have to notify your government agency & bank to have them investigated. They are not in the US!
UMOBIX is a dangerous company defrauding adults & kids.
16 June 2025
Unprompted review
Reply from uMobix
Hi, Deb Stein!
We’re truly sorry to hear that you're continuing to have concerns, and we appreciate you bringing this to our attention again. We take all feedback seriously and would never want any of our users to feel frustrated or unsafe when using our service.
Please rest assured that uMobix is a legitimate company operating in compliance with international standards. We do not access personal data or apply unauthorized charges. All subscription terms, including pricing and renewal conditions, are fully disclosed at the time of purchase.
We understand your concerns and want to reassure you that all charges related to your subscriptions have already been fully refunded. You should see the refund reflected on your bank statement shortly, if you haven’t already.
If you have any further questions or need assistance, our support team is available 24/7 via live chat and email. We’re here to help and want to ensure your experience is as smooth as possible.
Best wishes,
uMobix team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.