Shout out to Hector Rosich, my on-boarding and success coach, with Umbrella local. Hector has been excellent - very understanding, happy to go at my pace, and is confident and calm. He is a clear te... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Umbrella has been extremely helpful throughout my setup and implementation. What stood out most is the speed and quality of their support — many of my questions were answered the same day, even when t... See more
Company replied
I love the cutting-edge business opportunities I have purchased through Umbrella over the years. However, Juan, on the support team, has sealed the deal for me! I have contacted Juan several times, an... See more
Company replied
I have always experienced super quick responses from the support team, with all my questions answered in a friendly manner. The whole community is welcoming, and I can always count on back up if neede... See more
Company replied
Company details
Information provided by various external sources
Leading marketing solutions to resell from top brands, A-Z product and marketing training, done-for-you fulfilment, certification and much more, all in one platform by Umbrella.
Contact info
United States
- umbrellaus.com
4.6
Excellent
95 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Umbrella Micro Enterprises
Thanks for the review James! We know your time is valuable, so we make it a point to deliver the right information as quickly as possible. We’re glad we could help. 🫶
We’ve had an outstanding experience…
We’ve had an outstanding experience with Umbrella uSPO. From day one, their team has been professional, responsive, and incredibly knowledgeable. They truly understand how to streamline operations and improve performance without overcomplicating the process
23 February 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Dear Larry, thank you for sharing this wonderful review! ❤️
It is incredibly rewarding to know our team's knowledge and responsiveness are making a real impact on your business.
Keeping things simple and effective is our core mission and we are so glad to see it delivering tangible results for you.
Looking forward to supporting your continued success! 🏆
Umbrella Support is excellent
Umbrella Support is excellent. They are easy to contact, and you get fast responses to your inquiries.
20 February 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Hi Lars, thank you for the review!
We know your time is valuable, so we make it a top priority to stay easy to reach and quick to respond. We’re so glad to hear the support team is hitting the mark for you!
Keep up the great momentum!
Reply from Umbrella Micro Enterprises
Dear Alex, Thank you for your feedback! 🙏
We are glad to hear that our team was able to assist you quickly and effectively.
Looking forward to supporting your continued success!
Good service and support
Good service and support. Innovative thinking and frequent updates.
20 February 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Dear Paul, thank you for the kind words!
We truly appreciate your feedback regarding our service and support. Our team works hard to stay ahead of the curve with innovative thinking and regular updates, and we are so glad that our effort is bringing value to your experience. Please don't hesitate to reach out if you ever need anything. 🙏
First Month Review
So far, using this service for my agency is going well. I am feeling like I have exactly what I need to move forward in my business. I don't feel overworked and underpaid. I have the keys and now I'm turning them.
17 February 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Thank you LaMeshia!
We are so happy to hear that your first month has been a success and that our service is providing the support your agency needs. Hearing that you feel equipped to move forward without the burnout is the best feedback we could ask for. Here’s to your continued growth! 🏆
Great Partner!
Thanks to Umbrella for all the support, such a great customer service. Thanks a lot to Harssh!, great professional!
12 February 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Hi Ivone, thank you for the wonderful review! Supporting you has been a pleasure, and it means a lot to hear everything has been smooth. We’ll be sure to share your kind words with Harssh 🤗
Thank you again for your trust!
Prompt support action
Their support team are quick and very responsive in solving any issues I ask of them.
27 January 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Thanks Rob! Really glad our support team was able to help quickly and get everything sorted. We appreciate you taking the time to share this. 🙏
Umbrella always has your back!
What I love about the Umbrella team is when there is an issue, the team is right there to solve it. They have your back and that is reassurng!
19 January 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Hi Andre, thank you for the wonderful feedback! We know how important it is to have support you can rely on when challenges pop up, and we are so glad we can provide that peace of mind for you. Thank you for choosing us as business partner ❤️
Grateful for Wendy's help
Grateful for Wendy's help. She was quick to answer my question and reinstate and then some lead reports I had as part of my account. Thank you, Wendy!
19 January 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Dear Philip, thank you for taking the time to share your experience. We pride ourselves on efficient support, so it is wonderful to hear that Wendy was able to reinstate your lead reports promptly. We appreciate your feedback and look forward to continuing to support you. 🙏
Reliable support + practical help when you’re building
Umbrella has been extremely helpful throughout my setup and implementation. What stood out most is the speed and quality of their support — many of my questions were answered the same day, even when they weren’t simple “how-to” requests. The responses are practical, actionable, and the templates/resources they provide actually move things forward
20 January 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Hi Jannis,
Thank you for taking the time to share your experience! We know how critical momentum is during the setup phase, so it is great to hear that our team was able to provide fast, high-quality answers to even your complex questions. We are also glad that our templates and resources are proving to be practical tools for your build. Thank you for choosing Umbrella! ❤️
Itamar and the staff at Umbrella
Itamar Shafir, the CEO, is a visionary with his new SAAS offerings, and Harssh, Wendy (and everyone really) are great to work with. They all want me to succeed, which I couldn't do without them.
29 December 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Hi Kenn,
Thank you so much for this incredible feedback! We are absolutely delighted to hear that Itamar’s vision for the new SaaS offerings is resonating with you and, more importantly, helping you succeed.
I will make sure to pass your kind words along to Itamar, Harssh, and Wendy immediately. They love working with you, and knowing they are making a tangible difference in your business is the best reward they could ask for. Your success is our success, and we are proud to be in your corner.
Here’s to achieving many more milestones together!
Best regards
Juan in Umbrella Support is "The Best"!
I love the cutting-edge business opportunities I have purchased through Umbrella over the years. However, Juan, on the support team, has sealed the deal for me! I have contacted Juan several times, and he is always quick to respond and willing to hop on a Zoom meeting to help with whatever I need.
8 January 2026
Unprompted review
Reply from Umbrella Micro Enterprises
Thank you for taking the time to share your experience!
We are incredibly happy to hear that Juan has been providing you with 5-star service. Being willing to hop on a call and solve problems quickly is exactly what we strive for at Umbrella.
We look forward to empowering your business growth for years to come!
Really impresseGreat experience with a highly knowledgeable teamd with Umbrella
Really impressed with Umbrella. The support team is responsive, professional, and genuinely knowledgeable. It is refreshing to work with a company that knows what they are talking about.
16 December 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Thank you so much for your positive review! We work hard to ensure our team is not just responsive, but truly knowledgeable, so we're glad that stood out to you. We deeply appreciate you taking the time to share your experience and for being a valued part of the Umbrella family ❤️
Old man with billing Issues gets amicable resolution.
I was difficult to please as I did not understand the big picture. Umbrella was able to resolve my issue with professionalism and I was satisfied with their resolution.
8 December 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Thank you Anthony for such an honest and gracious review ♥
We completely understand that billing can be complex, and we never mind taking the extra time to explain the 'big picture' to ensure you feel comfortable. We are just happy we could reach a solution that works for you.
Thank you for sticking with us and giving us the opportunity to make things right.
We are truly honored to have you as a customer! 🙏
Umbrella customer support has always…
Umbrella customer support has always been courteous and thorough. I have worked with Juan on several occasions and he has been awesome. I appreciate it, keep up the good work!
10 December 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Thank you for taking the time to share your experience! Consistency is a top priority for us, so it is wonderful to hear that our support has been thorough across several interactions. We will ensure Juan receives recognition for his excellent work. We are incredibly grateful to have you with us and look forward to serving you for years to come. ♥
Wendy from Umbrella US demonstrated…
Wendy from Umbrella US demonstrated professionalism and addressed my issue effectively and effortlessly.
2 December 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Dear Wassel,
Thanks for the kind words! We’re super happy to hear Wendy took great care of you. We know dealing with support issues isn't always fun, so we’re glad she made it effortless. Thanks for choosing Umbrella! ♥
Amazing team
Amazing team. Well organized, knowledgeable, friendly, helpful. Thank you!!
20 November 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Dear Daniel,
Thank you for taking the time to share your experience.
We pride ourselves on providing knowledgeable and well-organized service, so it is gratifying to hear that our team met your expectations.
We are looking forward to assisting you again in the future! ♥
Excellent Training and Support
These guys do a great job of providing the technology and the support that makes growing a business, not only possible, but extremely likely! They provide excellent training and support to their remote contractors, and they deliver on all services promised.
10 November 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Thank you Richard for the review!
And thank you for taking the time to share your experience. We are absolutely delighted to know that our support and technology are hitting the mark.
We built our services around providing excellent training and helping our contractors succeed, so hearing that we are "delivering on all services promised" is the best compliment we could receive. We wish you continued success! 🙏
A well deserved Thank You!!
As always, help was just as simple as a message to support with a prompt response. No question gets left unanswered by the team at Umbrella Support. The way the whole system is set up is brilliant, and every person I have spoken with over the last 12 months has been patient, friendly and helpful. Thanks everyone.
Gail
10 November 2025
Unprompted review
Reply from Umbrella Micro Enterprises
Hi Gail,
Wow, thank you for such a kind and thoughtful review! The whole team was so happy to read your feedback.
We're so proud to hear that you find our support simple, prompt, and that "no question gets left unanswered." That is exactly what we aim for! We've worked hard to make our system intuitive, so calling it "brilliant" is a huge compliment.
We look forward to continuing to provide you with the same high level of service.
Thanks again for being such a valued Member. ♥
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