Ultra Sport Reviews 

17
TrustScore 4.5 out of 5

4.6

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Company details

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Ultra Sport is sports distributor and retailer offering high-quality sportswear and equipment from trusted brands. We pride ourselves on reliability, quality, fast delivery, and customer service you can count on.


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4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.6

All reviews

(17)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Ripped my shorts on a big fall

Ripped my shorts on a big fall - outside warranty period - no questions asked and a brand new set sent through. Awesome customer service and really great product (Crossline 2.0 Shorts).

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

I don’t usually take the time to write reviews, but credit where credit is due, Michelle at Ultra Sport UK provided absolute masterclass customer service.
I contacted them regarding a warranty return for a pair of Pit Viper glasses. When it turned out my original pair was discontinued, Michelle sorted it immediately and told me to pick out a brand-new replacement pair. Communication was spot on from start to finish, she handled every request without missing a beat, and had the replacements shipped out the very same day.
You rarely see this level of efficiency and genuine care anymore. Top-tier service, hassle-free warranty process, and a massive shoutout to Michelle for getting me sorted in record time. 5 stars, easily.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Good prices quick delivery

Found what I was looking for at a great pice. Postage cost was also good compared to others and it arrived quickly and they kept me informed with tracking details. Perfect.

20 July 2026
Ultra Sport logo

Reply from Ultra Sport

Thank you - Glad you got what you needed quickly :-) Enjoy!

Rated 5 out of 5 stars

Exceptional

I was taken back by my experience with Ultra Sport, as I've not received customer support like this for years.

Thank you so much Ultra Sport. I couldn't have asked for more!

20 June 2026
Unprompted review
Ultra Sport logo

Reply from Ultra Sport

Thanks Bareth - Glad you were pleased with the our support :-) Enjoy your product!

Rated 5 out of 5 stars

Fabulous customer service and a great…

Fabulous customer service and a great dinghy at an excellent price. I couldn't be happier with the level of support provided. Even thought there was an issue with the courier, which was not Ultra Sport's fault, they bent over backwards to help.

17 June 2026
Unprompted review
Ultra Sport logo

Reply from Ultra Sport

Thanks Cam - Unfortunately sometimes issues with couriers can occur, but appreciate your patience in this! Enjoy the boat!

Rated 5 out of 5 stars

sportyak245

Excellent service from Ultrasporteu. Really genuine people, helping with the additional delivery charges for our area and organising it for a day I could be home.(Ordered 3rd.May.) Qualified for 3 free dry bags too. Boat arrived wrapped in a bag secured with security tape on a pallet, cardboard protected the corners and foam blocks at each end to protect the top edge. Inside the boat were the oars, seat, accessories etc. Have waited years to buy this, back then it would've been a blue one but I like the new orange. Excellent communication from both Gordon and Sarah and would really recommend them for anyone interested in watersports items,they're both very helpful.(Boat was delivered by lorry-M & H, lovely lady driver who helped lift it off.) It is easy to move, light enough for one person to manage-39kg.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service.
Great array of products, really knowledge and friendly team and quick delivery!
Couldn’t recommend more!

11 February 2026
Ultra Sport logo

Reply from Ultra Sport

Thanks for the review Brad - Glad we help you out!

Rated 5 out of 5 stars

10/5 Stars is not enough !

Honestly wish I had the opportunity to rate 10 stars !
From the first contact to the final collection point everything has been AMAZING ! We had a little hic-up along the way and it was dealt with professionally and with respect .Gordon and the team couldn't do enough and I would recommend them 100%. I shopped around found Ultra Sport online and glad I did . Great Value Great Service ! Support this company we need independents like this .

3 March 2026
Unprompted review
Ultra Sport logo

Reply from Ultra Sport

Hi Chris

Thank you for taking the time to leave a review - and thanks for such a wonderful review. We appreciate it.

Rated 5 out of 5 stars

The team at Ultra Sport are amazing

The team at Ultra Sport are amazing. They dealt with my query and delivery in a timely, efficient and friendly manner. Nothing was too much trouble at all. I’d highly recommend not just their Smith products but also the people there.

1 October 2025
Unprompted review
Ultra Sport logo

Reply from Ultra Sport

Thanks for the review - Glad you got your product quickly and efficiently.

Rated 5 out of 5 stars

Great customer service - happy customer

I dealt with ultrasport a few years ago on a Nitro Snowboard warranty claim - very helpful team, resolved my issues and even sent sweets with the replacement to say sorry for the issues. They were so great to deal with i recently ordered a new nitro snowboard with them. Super fast shipping, arrived well wrapped and easy customer service to contact. All in all great experience both times and would use again in future. Thanks guys!

12 January 2026
Unprompted review
Ultra Sport logo

Reply from Ultra Sport

Hi Rachel - Thanks for the great feedback. Glad you're happy with the product and service :-) Enjoy the snow.

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