ultrasmurfs Reviews 562

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, highlighting the speed and efficiency of responses from the support team. People frequently praised the helpfulness and friendliness of the customer service, noting that issues were resolved quickly and effectively. Reviewers also appreciated the quality of the products, with many stating that their purchases met expectations and worked as described. However, some customers also noted initial problems with their accounts not working or receiving incorrect login credentials. A few other people also felt that response times for support could be slow, leading to delays in resolving their issues, and in some cases, felt ignored. There were also instances where customers received banned accounts or experienced issues with account recovery.

What people talk about most

Product

Customers had ambiguous experiences with product, with some expressing satisfaction, stating that everything... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising it as excellent, fast, and reliable,... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting fast and instant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the fast, friendly, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some issue with an account but that wasn't a problem because i mailed them and they sended me a full working properly account, i recomend this site! +rep

Rated 4 out of 5 stars

bought a league acc had a little issue w it at the start. had to make a ticket, but everything worked out well 👍

Rated 5 out of 5 stars

🌟 Seller Review – 5/5 🌟 Just bought a CS2 account from this seller — super smooth and fast transaction. 🔐 ✅ Account details were exactly as described ✅ Delivery was instant ✅ Seller was frie... See more


Company details

  1. Gaming service Provider
  2. e-Commerce Service
  3. Hobby Store
  4. Video Game Store

Written by the company

The Ultra Gaming Marketplace 🤝Est. 2022


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

SCAM!

SCAM!! DONT BUY

12 March 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Sir, we are not a scam, can you give more details so we can help?

I searched the database and saw the account was sent to the email begining with vik...@gmail.com , please check the spam on this email, I have also resent it again.

Edit2: hello I believe this review is unjust can you please alter it, you have not been scammed.

Rated 1 out of 5 stars

The password doesn’t work

8 March 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Then contact support, so we can assist you sir! You probably didn't remove the white-space at the end of the password.

Have a nice day we are always here to help.

Rated 1 out of 5 stars

got no account

got no account, scammed me, no responses its just pretty bad tbh

28 February 2024
ultrasmurfs logo

Reply from ultrasmurfs

We always respond, we reset the tickets and did an announcement of this, please make a new ticket for a fast response.

Rated 1 out of 5 stars

Credentials dont work anymore

Bought 3 smurfs, all 3 of the credentials dont work anymore after some time. Most likely resold and the new owner changed the passwords.

3 March 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Brother, it states clearly in our TOS, that you must change details after purchase, you didn't login for 9 months.

I don't think this review is very fair, if you break our TOS we can't support you, it's not our fault you didn't take 5 minutes to change the password sir...

Have a good day anyway, and we would love to give you a discount code for a future purchase.

Rated 5 out of 5 stars

100% the best site for gta5 accounts

Bought a gta5 account for my girlfriend and its very Nice, i really recommend buying from them and I wil surely do it again in the future.

2 January 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Then please send your order number , and I will make sure its replaced.

Rated 4 out of 5 stars

Level 1

Good amount of money and quick service on con was that the character was a level one meaning I couldn't upgrade any cars I bought etc.

27 January 2024
Rated 5 out of 5 stars

Great support

Great support, bought an account and the mail was a little confusing, solved within mintues.

3 February 2024
Unprompted review
Rated 4 out of 5 stars

Nice customer service

After a few troubles I got a nice working fresh account. Customer service was ready to help me 👍🏽

3 February 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Brother. If you just contacted us we would have replaced it for you.

Also it's not a scam because the account works , we must have just missed the low priority queue.

Can you please reconsider this review as we havent scammed you and the account works...

Thank you.

Edit
What's your ticket number ?

Rated 5 out of 5 stars

Firstly

Firstly, I thought I lost my money, but when I wrote that I didn't get my account, they sent me it in few hours. If you need some accounts you can buy here and if you have some problem, just write in the discord server, admin will help you with your problem.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Extremely fast service

Extremely fast service. Had the account information in under 30 seconds. One minus, would be the mail was linked to a Russian mail site, so it was a little hard navigating on there, but otherwise a great experience.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

The best!!

The best!!! But add a description for gta5 ….Thank you!

28 January 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Hey, do you mean a tutorial? Thanks for the review too

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