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ultrasmurfs Reviews 562

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TrustScore 4.5 out of 5

4.3

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, highlighting the speed and efficiency of responses from the support team. People frequently praised the helpfulness and friendliness of the customer service, noting that issues were resolved quickly and effectively. Reviewers also appreciated the quality of the products, with many stating that their purchases met expectations and worked as described. However, some customers also noted initial problems with their accounts not working or receiving incorrect login credentials. A few other people also felt that response times for support could be slow, leading to delays in resolving their issues, and in some cases, felt ignored. There were also instances where customers received banned accounts or experienced issues with account recovery.

What people talk about most

Product

Customers had ambiguous experiences with product, with some expressing satisfaction, stating that everything... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising it as excellent, fast, and reliable,... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting fast and instant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the fast, friendly, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some issue with an account but that wasn't a problem because i mailed them and they sended me a full working properly account, i recomend this site! +rep

Rated 4 out of 5 stars

bought a league acc had a little issue w it at the start. had to make a ticket, but everything worked out well 👍

Rated 5 out of 5 stars

🌟 Seller Review – 5/5 🌟 Just bought a CS2 account from this seller — super smooth and fast transaction. 🔐 ✅ Account details were exactly as described ✅ Delivery was instant ✅ Seller was frie... See more

Company details

  1. Gaming service Provider
  2. e-Commerce Service
  3. Hobby Store
  4. Video Game Store

Written by the company

The Ultra Gaming Marketplace 🤝Est. 2022

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Efficiency of delivery


Delivery was safe, secure and successful. Time of delivery is as promised and even faster. I love the communication, I love the dedication to their work. Keep it up and make our days brighter with managing to provide us whatever we need! Good luck and wish you the best. Kindest regards

10 September 2024
Unprompted review
Rated 5 out of 5 stars

I have used this service a lot of times…

I have used this service a lot of times already and everytime i have been satisfied with everything. Accounts are every time with right ammount of BE on right region. Lots of payments methods. I will for sure use this service in the future

9 September 2024
Unprompted review
Rated 1 out of 5 stars

someone hacked my acc

someone hacked my acc

30 August 2024
ultrasmurfs logo

Reply from ultrasmurfs

Hello sir we havent hacked your account. We only sell safe accounts , did you change the password after purchase? Either way, contact the discord, livechat or email for an account replacement.

We wish you have an amazing rest of your day 😁

Rated 5 out of 5 stars

really good support

I didnt receive my order , BUT the support is great and fast , i got a response after 2 min and got my receive after three min. Impressive support .
I recommand

6 September 2024
Unprompted review
Rated 5 out of 5 stars

It was really nice

It was really nice. But unfortunetly my account got banned but, the deliver and everything was fast and good comunication.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Efficiency of delivery

Delivery was safe, secure and successful. Time of delivery is as promised and even faster. I love the communication, I love the dedication to their work. Keep it up and make our days brighter with managing to provide us whatever we need! Good luck and wish you the best. Kindest regards

31 August 2024
Unprompted review
Rated 1 out of 5 stars

Bought an CSGO account to play ranked…

Bought an CSGO account to play ranked with friends but the original owner requested the account back from steam so 100% a scam.

23 November 2023
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Hello sir, It can't be true because we don't steal accounts. But be assured your covered with a lifetime warranty so just contact us and we will help you! <3

Rated 5 out of 5 stars

excellent

brother took the time out of his day to provide the account when there were complications, 10/10 would buy again

22 August 2024
Unprompted review
Rated 1 out of 5 stars

took back account

got account by asking few times. after few months login details was changed, yes i could change it when i got account, i didnt but thaty doesnt mean you need to take it back.

31 July 2024
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

We are really sorry this happened sir, please contact our support team and we will do our best to help you, all the best & hope to hear from you soon. <3

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