More adverts than programmes! Also, keeps jumping on all devices - not just in our house but friends too. Other streaming platforms don't do this. Internet speed is really good so not this that's c... See more
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Review summary
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Based on these reviews
Company details
Information provided by various external sources
UKTV is a British multi-channel broadcaster, jointly owned by BBC Studios and Discovery, Inc.
Contact info
Hammersmith Grove 10, W6 0NW, London, United Kingdom
- uktvplay.uktv.co.uk
Too many adverts, poor internet connectivity
A good channel with a great range of programmes spoilt by very poor internet connectivity and an appalling number of adverts which repeat endlessly!!!
As an example I started to resume watching a programme and I had to watch four adverts then the programme restarted for about 10 seconds then I had to endure a further ten adverts!!!!
Furthermore the App on my Sony Bravia TV has problems connecting to my wi-fi but the app works fine on my Amazon Firestick!!!!!
I have complained to customer service but just got a stock reply saying that without adverts the channel couldn't exist!!!
A quality channel.
Programmes like Secrets of the Underground have made me a big fan. Siddy especially is wonderful and so knowledgeable.
Unfortunately i couldnt give 0 stars…
Unfortunately i couldnt give 0 stars the whole experience is pants
Unstable App
Shocking App used to be ok then all of a sudden weather watching a film or TV series once you get to to the first advert it restarts the program from the beginning as if stuck in a loopi have discovered if you watch on a mobile and cast to TV it works fine it's a pain to do this and kills the phone battery quickly the app was updated 2024 about time it's was updated and problems fixed i doubt this very much
Pause watching a programme after a 3…
Pause watching a programme after a 3 month start, on replaying end up suffering 9- NINE adverts!
1 minute into replaying, it decides to show another 9- NINE ADVERTISEMENTS
BACK TO PLAYING ALL ADVERTS FROM…
BACK TO PLAYING ALL ADVERTS FROM BEGINNING BEFORE STARTING SHOW AGAIN ?
EVEN THOUGH JUST SEEN ALL THESE 8 CRAP ONES BEFORE PAUSING PLAY !!
THIS IS SO BLOODY ANNOYING
DOES MY HEAD IN !
Cannot connect to service
Cannot connect to service, however long I wait! Just left hanging.
We're stuck in a hell loop of adverts. Completely unwatchable.
All we want to do is finish watching the last 5 minutes of a programme but when we press 'resume' we get nine 30 second ads. Then it auto skips to the next episode thinking we want to watch that one and it now gives us four 30 seconds ads.
So we press 'back', select the previous episode and 'play from beginning' and it gives us a further nine 30 second ads. After these finish, we click on to where we want to watch it from and it gives us another four 30 second ads.
At this point I'm about to start wearing our TV on the upper part of my leg, when my wife calms me down and reminds me to not let U TV cost us a brand new TV.
So we decide we're nearly there but the bit we want to watch is slightly further back than we thought so I click on the play bar... wait for it... nine 30 second adverts.
UK play, is this all part of a prank show? Are you secretly filming people watching your streaming service so you can make compilations of them going thermo-nuclear in their own living rooms?
If not, you are truly redefining the word 'unwatchable'. We would watch live footage of soil erosion before we ever watch U TV again.
Not wearing a chef's hat is a DEADSIN
Not wearing a chef's hat is a DEADSIN
Not wearing a chef's hat
is a MORTAL SIN
HACCP-law
and lowers the level
to an amateurish, unhygienic, undisciplined mess
Great programmes
Great programmes
Overwhelming amount of advertising
Which spoils the programme
Hence why I have deleted the app
Appalling. What a pathetic channel this is now.
What a pathetic channel this is now. There are some really good shows to be watched on U. Unfortunately, frustratingly and surely harmful to the content producers, are the utterly ridiculous amount of adverts viewers are subjected to.
Last night for example. I began by resuming a Bangers & Cash, restoring classics episode. Immediately forced to endure 10 ads. Once finally over I got the animated sequence clip for the show itself. Then instantly followed by the start 1 of 9 further ads. All 9 ran (many identical to the previous 10) then I finally see sone the actual show. So in total...19 adverts and precisely ZERO show content!
Come on U. Stop this pathetic greed and nonsense. You ought to be banned from broadcasting as a program channel if this is your tactic.
Before I'm told to pay to go ad free please realise that 19 ads and no program is unacceptable. Two ad breaks in a 30-40 min program is ok. You get revenue from that. If you can't make that work then give it up.
Very limited selection and way too many long adverts
Very limited selection of mainly BBC shows which are of no interest to me because I stopped watching BBC material 20 years ago. I gave up watching the 2 series that actually appealed to me after the number and length of adverts that preceded viewing increased exponentially in recent weeks. Absolutely unwatchable.
Looks like they have great content but…
Looks like they have great content but never loads or runs on the app on 4k tv "we are having trouble playing this show" , endlessly . I'm amazed they haven't gone bust as can't watch anything
The saturation of the adverts
The app often just drops out and the total number of absolutely rubbish advertising ie about 10 plus a plug for other shows compared with the channel 5 app that would probably only have 2 or 3 adds and even itvx only has about half of the advertising U has and does not matter how many times I complain nothing changes but on the plus side you can get through to a human on the phone
Way too many ads
Way too many ads. 20 min program has about 30 ads or something. Also in the last 30 seconds of the show it just cuts to ads/next episode so you miss whatever is still happening.
Want a Billboard in your living room?
Everyone mentions a large amount of content and I get Ads have their purpose, but the U app just turns your screen into a digital billboard.
When you do get past the Ads, you get to watch a few minutes of the show you intended to watch, but don’t try skipping back or forward! The app goes to load ADs then crashes, forcing you to start again.
Very poor user experience.
Appalling
Positive - 1
-large content variety
Negative - 2 (and these will bug you to no end!!!!)
-8-9 adverts at a time (up to 30 sec long each).
-constantly skips to the next episode while watching bl**dy adverts.
So you end up first watching 3-4 adverts, app skips to the next . You try going back to original episode, you end watching another 5-8 adverts
it gets harder and harder to watch anything
they make it hard work having to sign in ,adds way too many i only watch motoring shows favourite being flipping bangers,fed having adult warning stopping programmes to chevk how old i am 74 keep telling them anyway had enough never again,fed up got account that means othing still having to go tp there web site sign in fed up its rubbish whoever rote the programme must be stupi
U&Gold most boring tv
Well Christmas again and like every other year its 'on fools and horses' from dawn to dusk on U&Gold.
Its nice to see they are competing with ComedyCentral and 'Friends' for the most boring tv channel with lazy christmas time tv programming.
Maybe time to change people who plan these things, new year new job.....
Worse the ch4 app.
Oh my god. Worse than Ch4 app. Had to watch 9 ads before start of show, for the programme to buffer and refresh and then I had to sit through the ads again. What a joke. Lesson learnt. Make sure to remember to record programme.
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