UK Sign Shop Reviews 

1,242
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 362 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent finish and durable nature, often exceeding expectations. The ordering process is frequently described as easy and intuitive, with many appreciating the customization options and clear communication throughout. Reviewers also highlight prompt delivery and careful packaging, often receiving their items faster than anticipated. However, some customers also noted issues with product quality, such as stickers peeling off or misaligned text and drill holes on their signs. A few other people also felt that order processing and delivery could be problematic, experiencing significant delays or missing order confirmations. Additionally, some reviewers mentioned dissatisfaction with customer service when problems arose, citing a denial of responsibility or slow updates.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the product's... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Order

Consumers generally report positive experiences with the ordering process, finding the website easy to use... See more

Service

People report positive experiences with service, often highlighting excellent and swift service, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than pro... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews however this one is special because I Highly recommended this company We received our Lovely slate house number & Road sign. Love it ! Thank you so much for a gr... See more

Company replied

Rated 5 out of 5 stars

We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days fr... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very user friendly website. Sign was good quality and delivered more promptly than expected. Sign was very carefully wrapped and marked clearly as fragile so it arrived unscathed. D... See more

Company replied


Company details

  1. Interior Designer
  2. Garden Center
  3. Manufacturer
  4. Prints and Signs Store

Written by the company

Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,242)

347 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery happy with quality of…

Quick delivery happy with quality of the placque.

23 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for the great 5 star review, Valerie

We are so glad to hear that you are happy with the quality of the product received

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Excellent product

Good quality and nice product. I would certainly recommend the oil coating which enhances the finished item. Communications very good with being kept in touch during the process stages.

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your great review Steve!

We’re really pleased you’re happy with the quality of the product and the communication throughout the process.

We also appreciate your recommendation regarding the oil coating.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Quality product

Clear website with good selection of signs. Straightforward pricing, and good communication re delivery. Very happy with the product.

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Paul

Thank you for leaving us a lovely 5 star review.

We are glad to hear that you are happy with the product and the communication.

We value your custom

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

…house sign

Company was amazing loads of updates where our sign was up to , the sign is amazing can’t wait to put it up

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your fantastic review Sharon!

We’re really pleased you appreciated the updates throughout the process and that you’re happy with your sign.

Many thanks,
UK Sign Shop

Rated 1 out of 5 stars

Disappointing Communication and Delayed Delivery

I ordered a sign on 11th April 2026 and, as of today, I still haven’t received it. During this time, I’ve had to call the company twice for updates, while the order status on their website continued to say it was still “in the studio.”

I’ve just spoken to them again and have now been told it’s finally out for delivery and should arrive by Tuesday or Wednesday next week. We’ll see.

Very disappointing that there has been no proactive communication or updates throughout the process, and that I’ve had to keep chasing for information myself.

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Ashley,

Thank you for your message, and I’m sorry to hear you were disappointed with the experience.

I can confirm your order has now been delivered. Our standard lead time is clearly stated on both the product page and at checkout as being up to 24 working days, as each item is made to order.

In this case, there was a small additional delay beyond the standard production timeframe, and I apologise for the inconvenience this caused.

While we do always aim to dispatch within the advised timescales, occasional delays can unfortunately occur during busy periods.

I also appreciate your comments regarding updates during the process, and I’m sorry you felt you had to chase for information.

If you have any questions once you’ve had a chance to check the item, please do let us know and we’ll be happy to help.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Hanging Signs for Wedding Venue

We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days from ordering. They were well packed and good quality - just the job!

19 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you so much for your lovely review!

We’re really pleased we could help get your wedding venue signs designed and produced in time for your big day.
It’s great to hear you were happy with the quality and packaging too.

Wishing you all the very best, and thank you again for choosing UK Sign Shop!

Many thanks,
UK Sign Shop

Rated 5 out of 5 stars

Just great house numbers for a reasonable price

Very straightforward website, bought two "Premium Black Metal Cut Numbers" which arrived promptly.

Fitting guide was great and helped me achieve a really professional looking job in the end..

Thanks guys!

14 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you so much for your fantastic review!

We’re really pleased to hear you found the website easy to use and that your Premium Black Metal Cut Numbers arrived promptly.
It’s great to know the fitting guide helped you achieve the professional finish you were after too. Thanks again for your support!

Many thanks
UK Sign Shop

Rated 1 out of 5 stars

2 pieces of acrylic for £50 with poor customer service

The product ordered was 2 house name signs. £50 for 2 pieces of 3 x 50 x 300 mm acrylic. Screen printed name with off center lettering, apparently within tolerance. Expensive for less than £10 worth of materials and a lack of eye for detail. I would not recommend this product to anyone.

13 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

We’re sorry to hear of the disappointment expressed in this review.

The signs supplied were produced to the exact size and specification selected during the ordering process, and the live artwork preview approved prior to purchase showed the layout, spacing, and proportions of the text as it would appear on the finished product.

Following your concerns, we carefully reviewed the photos provided and confirmed that the finished signs matched the approved preview.
We also requested additional measurements/photos regarding the claim that the text was off-centre so we could investigate this further, however these were not provided.

We always aim to assist customers wherever possible and take product quality seriously, but in this case the order was manufactured in line with the approved artwork and specification chosen at checkout.

Kind Regards
UK Sign Shop

Rated 2 out of 5 stars

Initially told 7 to 10 days

Initially told 7 to 10 days
This went up to 17 days
Dispatched then told another 6 days
Haven’t received yet

Very slow service
Won’t use again

9 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Paul,

We’re sorry to hear you were unhappy with the delivery timeframe.

Our standard delivery estimate is up to 10 working days, and your order was dispatched on the 9th working day within this timeframe.

Unfortunately, the courier delivery took an additional day longer than expected, with the parcel arriving on Saturday rather than Friday.

We understand delays can be frustrating and appreciate your patience while your order was in transit.

We always aim to dispatch orders as quickly as possible and appreciate your feedback.

Kind Regards,
UK Sign Shop

Rated 5 out of 5 stars

Great comunication and great quality…

Great comunication and great quality item .👍

27 April 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for a lovely 5-star review David, it means alot to us!

We are thrilled to hear that the communication and quality of the item were satisfactory.

Many thanks for your custom.
UK Sign Shop

Rated 5 out of 5 stars

Great Quality

Very happy with the product I received. Lots of designs to choose from, and very customisable. The sign arrived well packaged and earlier than the estimated arrival date. Great service, thank you!

9 April 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Kimberley
Thank you so much for your lovely 5-star review!

We’re delighted to hear that you’re happy with your sign and that you found the range of designs and customisation options easy to use.

It’s also great to know your order arrived well packaged and ahead of schedule.

We really appreciate your feedback and your support.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Very satisfied

Have used UK Sign Shop before and the service this time was as good as previously. My order was dealt with very quickly and the new sign was of a very high standard.

13 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your continued support and for taking the time to leave us a review.

We’re delighted to hear that you were happy with the service again and that your order was processed quickly. It’s also great to know the new sign met your expectations in terms of quality.

We really appreciate your repeat custom and look forward to assisting you again in the future.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Exactly what we wanted

The sign was exactly what we wanted and the order was quickly completed & delivered.

26 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Chris

Thank you for leaving the lovely 5 star review.

We’re really pleased to hear that the sign was exactly what you wanted and that your order was completed and delivered quickly.

We appreciate your feedback and hope to help you again in the future.

Many thanks,
UK Sign Shop

Rated 5 out of 5 stars

So pleased with our sign easy to order…

So pleased with our sign easy to order and quick on the delivery. Would 100% recommend

29 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you so much for your kind review Lyn!

We’re delighted to hear that you’re so pleased with your sign and that you found the ordering process easy and delivery quick.

Your recommendation means a great deal to us.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Very impressive service all round

Great communication
Speedy delivery
Wonderful product

26 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your wonderful review Johanna!

We’re really pleased to hear you were impressed with our service and communication, and that your order was delivered quickly. It’s also great to know you’re happy with the product.

We truly appreciate your feedback and support.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Perfect sign

Perfect sign, perfect customer service, perfect delivery

24 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your lovely review!

We’re delighted to hear that you’re so happy with your sign, as well as the service and delivery. Your feedback means a lot to us.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

100% Recommend

I was sceptical however I sent an email and they responded pretty quickly, took just over a week for my sign to come. Quality of the sign is very high and it comes with some really good good fixings. I will use again and recommend this place.

31 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you so much for your detailed review and recommendation!

We’re really pleased to hear that our team was able to respond quickly and reassure you, and that your sign arrived within just over a week. It’s also great to know you’re happy with the quality and the fixings provided.

We truly appreciate your feedback and look forward to helping you again in the future.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Great choice.

Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than providing a QR code. (Lets face it, this doesn't save paper as most people will print them and take them outside to the garage anyway!)

21 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi,
Thank you for your review and feedback.

We’re glad to hear you found the website easy to use and are happy with the quality of the sign and ease of assembly.

We also appreciate your comments on the instructions and will pass this on to our team for consideration as we continue to improve.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Good quality item

Website easy to navigate. Good quality item for a reasonable price. Relatively quick delivery.

19 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Linda,

Thank you for the lovely 5 star review.

We’re pleased to hear you found the website easy to navigate and that you’re happy with the product received.

We really appreciate your feedback and support.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Fab! Highly recommend

Fab!! Great communication. Quicker delivery than stated and the product is fantastic

30 March 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi ,

Thank you for your lovely review!

We’re so pleased to hear you were happy with our communication, that your order arrived sooner than expected, and that you’re delighted with the product.

We really appreciate your feedback and support.

Many thanks
UK Sign Shop

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