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Company details

  1. Mortgage Broker

Written by the company

Having started out from the very modest beginnings of just Malcolm working out of a converted garage at home in 2009, UK Moneyman is proud to have helped thousands of people onto the property ladder. It’s important that we create long-standing relationships with our clients so that they can rest assured they are always on the best deal available as their circumstances change. Utilising the latest technology, our free “Mortgage Monitoring” service checks every client’s mortgage 365 days a year to provide the peace of mind that they are not missing out on better offers. It might sound like a cliché, but keeping in touch with our clients is core to our success. We aim to be highly responsive right from the very first contact you have with us all the way through to completion and beyond. This level of responsiveness runs through our veins here at UK Moneyman and we are humbled by the 5* Reviews people leave us online, it means everything to us. If you need advice, please do get in touch and we will be happy to help!


Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Emails transfer to a page with error, regardless which kind of email

Maybe, someone here will read it, care, and take action: you get emails sent that go to their page but you can't open anything, nor create an account: "403 forbidden", probably an authorisation problem. However, I talked to two admin staff who first blamed me. I said I tried it on every browser: Firefox, Chrome, MS Edge. Then I was referred to the mortgage advisor(!) who, surprise, does not happen to be their IT specialist, both rolled into one. So, nothing he sent before or after, I can read. Plus, they keep reminding you email several times a day to read the advisor's documents and sign up / create an account.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish! Fast turn around and really helpful advice. Communication thorough every step of the way. Thank you all for your hard work! Definitely recommended to anyone 🙂

12 February 2026
Unprompted review
Rated 1 out of 5 stars

We had an extremely disappointing…

We had an extremely disappointing experience with this agency. An agent named Dinah initially spoke with us and promised to call back after reviewing some details, but she never followed through. After several days of waiting, we reached out again, only for her to claim that we had never provided the necessary information—despite our clear communication.

As first-time homebuyers, we relied on her guidance, but she repeatedly failed to deliver. She created a group chat where we could send listings of homes we were interested in, assuring us that she would review them and negotiate with sellers on our behalf. However, she never responded to our messages, completely ignoring our inquiries.When we pressed for updates, her responses were rude and dismissive, wasting valuable time that could have been spent finding the right home.So we had no choice but to exit the group.
If you value your time and a smooth home-buying experience, avoid this agency at all costs.

10 December 2024
Unprompted review
Rated 2 out of 5 stars

Unresponsive and unhelpful

The advisor I spoke with did not seem to be willing to assist with my request and any way. He was sic of my needs and seemed and willing to do any work to find a solution.

6 November 2024
Unprompted review

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