UK Fire Door Training Reviews 835

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, making the learning process engaging and supportive. The courses are frequently highlighted for their excellent structure, ease of access, and comprehensive content, which significantly enhances users' knowledge and confidence. The overall user experience is described as positive, with many appreciating the flexibility of online learning and the practical, real-world insights provided. However, some customers noted that the course format could be improved to reduce scrolling, and a few felt that certain sections of the inspection course were more relevant to fitters than inspectors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Customers praise the easy-to-use website, simple... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Product

Users describe positive interactions with product. Customers found the course very informative and... See more

Quality

Consumers find the quality of the courses to be positive. Many reviewers describe the courses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the... See more

Rated 5 out of 5 stars

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for si... See more

Company replied

Rated 5 out of 5 stars

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the c... See more

Company replied

Rated 5 out of 5 stars

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management. We wil... See more

Company replied


Company details

  1. Training Centre

Written by the company

We deliver online and classroom based courses for the fire door industry. Fire door installation, maintenance and inspection courses. All our courses are FireQual endorsed, fairly priced and fully interactive. Industry leading fire door training courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

835 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enjoyed it

Enjoyed it, learned a lot, shame the certificate is so poor

29 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that you enjoyed the course and learned a lot. The entry-level course you completed provides foundational knowledge, while higher-level courses offer certificates from FireQual. We appreciate your understanding and commitment to enhancing your skills.

Rated 5 out of 5 stars

Great service and product

Great service and product, and really good training. Will definitely use these services in the future.

24 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your fantastic feedback! We're delighted to hear you found both the service and training to be excellent. Your intention to use our services again in the future is greatly appreciated. We look forward to supporting you with more great experiences.

Rated 5 out of 5 stars

excellent service

excellent service and all info needed to pass the exam

26 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your positive review! We're thrilled to hear that you received excellent service and found all the information you needed to pass the exam. Your success is our priority, and it's wonderful to know we met your expectations.

Rated 5 out of 5 stars

I recently completed a 3-day course

I recently completed a 3-day course, and I couldn't be happier with the results! The experience exceeded my expectations, and I want to extend a huge thank you to Gary and the entire team for their support and guidance.

18 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your outstanding 5-star review! We're delighted to hear that the 3-day course exceeded your expectations. It's fantastic that Gary and the team could provide such valuable support and guidance. Your positive feedback is truly appreciated and motivates us to continue delivering exceptional training experiences.

Rated 5 out of 5 stars

Best cours for fire doors

This course is grat if you want to become a great fire doors insaler..Ther is alot of info on how to do it properly..

16 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted that you found the fire door installation course comprehensive and full of valuable information. It's great to know it helps in becoming an effective installer. Your positive response is appreciated.

Rated 4 out of 5 stars

I wanted to gain more knowledge on fire…

I wanted to gain more knowledge on fire safety doors being a site caretaker. Uk fire Door Training gave me a course of which I found brilliant and useful in my role. Thank you.

21 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 4-star review! We're glad to hear that the course was brilliant and useful for your role as a site caretaker. It's great to know it enhanced your knowledge on fire safety doors. Your feedback is much appreciated.

Rated 5 out of 5 stars

Great Fire-stopping course!

The Fire-stopping course provided by UK Fire Door Training was a great course for beginners and experienced Fire-stoppers.

It was great for my team and I to brush up on skills and knowledge with professionals from the trade.

18 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that the Fire-stopping course was beneficial for both beginners and experienced professionals. It's wonderful that your team found it helpful for enhancing skills and knowledge. We appreciate your positive response.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, fantastic response time for my certification in completion.

Many thanks

23 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience with our company and appreciated the prompt response time for your certification. Your satisfaction is our priority, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Understand the requirement's needed to have a fire door pass inspection.

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for signing off doors .

23 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that the legal requirements were explained clearly, making the test easier after studying the knowledge. It's great to know you found the course worthwhile. Thank you for recommending us! We appreciate your positive experience.

Rated 5 out of 5 stars

I sat the 3day fire door course and…

I sat the 3day fire door course and found it very interesting, detailed and well presented. Covering all areas from inspection to install. Huge thanks to Gary smith the instructor great help and advice.

15 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your detailed feedback! We're thrilled to hear you found the 3-day fire door course interesting, detailed, and well presented, covering everything from inspection to installation. We appreciate your positive experience and recommendation.

Rated 5 out of 5 stars

Easy to use

Easy to use
Easy access

17 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that you found the course easy to use and access. We strive to provide convenient and user-friendly training experiences. Your positive feedback is appreciated.

Rated 5 out of 5 stars

Great courses

7 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're glad to hear that you found the courses great. Your positive experience with our training is important to us, and we appreciate your support.

Rated 5 out of 5 stars

Couldn’t expect anything more

The course was well set out, easy to understand everything thanks to Gary.
Food provided was also an added bonus.

19 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that the course was well-structured and easy to understand, thanks to Gary's excellent instruction. We're glad you enjoyed the added bonus of the food provided. Your feedback is much appreciated.

Rated 5 out of 5 stars

Gary was very helpful and relayed…

Gary was very helpful and relayed information really well both in the theory and practical tests, I would highly recommend this course to anyone looking to get certified in installing fire doors!

- Aaron Pritchard

19 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that Gary was helpful and effectively conveyed both theoretical and practical aspects of the course. Your recommendation means a lot to us, and we're delighted to support individuals seeking certification in fire door installation.

Rated 5 out of 5 stars

Fire door

Gary smith was a great instructor

18 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that Gary Smith was a great instructor. His expertise and teaching style clearly made a positive impact on your learning experience. We appreciate your recognition of his efforts.

Rated 5 out of 5 stars

About the fire door safety and how to…

About the fire door safety and how to identify the grades along with identification details for installing.

2 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you found the course on fire door safety and identification of grades to be informative and valuable. Understanding these aspects is crucial for proper installation, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent online courses that are great on a mobile phone

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the course is well worth it. Having the CITB funding will mean that I will purchase the courses again for our employees. The courses are well constructed and being able to do them on a mobile phone means I can learn anywhere at any time, which makes a huge difference. Communication with UK Fire Door Training was very easy and they were extremely helpful.

26 August 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the Combined Fire Door Installation, Inspection, and Maintenance course well worth it, especially with CITB funding support. It's great to know you plan to enrol your employees in the future. We're glad you appreciate the flexibility of mobile learning and found communication with UK Fire Door Training easy and helpful.

Rated 5 out of 5 stars

Excellent Course

Really enjoyed this course. Due to being new to Firestopping including Safe Fire Door awareness, i found this course extremely insightful and informative.

29 August 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you found the course insightful and informative, especially as someone new to fire stopping and safe fire door awareness. We appreciate your feedback and are glad the course met your needs.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I can not recommend this place enough!!

2 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you found our customer service outstanding. Your recommendation means a lot to us, and we're committed to providing the best service possible.

Rated 5 out of 5 stars

our candidates enjoyed the course

our candidates enjoyed the course, found it really informative and it has given them the confidence that they are now skilled to perform Fire Stopping installation - UK Fire Door training is an excellent training company and would recommend

2 September 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that your candidates enjoyed the course and found it informative. It's wonderful to know that they feel confident in performing fire stopping installation. We appreciate your recommendation and are proud to support your team's professional development.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look