UK Fire Door Training Reviews 835

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, making the learning process engaging and supportive. The courses are frequently highlighted for their excellent structure, ease of access, and comprehensive content, which significantly enhances users' knowledge and confidence. The overall user experience is described as positive, with many appreciating the flexibility of online learning and the practical, real-world insights provided. However, some customers noted that the course format could be improved to reduce scrolling, and a few felt that certain sections of the inspection course were more relevant to fitters than inspectors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Customers praise the easy-to-use website, simple... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Product

Users describe positive interactions with product. Customers found the course very informative and... See more

Quality

Consumers find the quality of the courses to be positive. Many reviewers describe the courses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the... See more

Rated 5 out of 5 stars

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for si... See more

Company replied

Rated 5 out of 5 stars

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the c... See more

Company replied

Rated 5 out of 5 stars

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management. We wil... See more

Company replied


Company details

  1. Training Centre

Written by the company

We deliver online and classroom based courses for the fire door industry. Fire door installation, maintenance and inspection courses. All our courses are FireQual endorsed, fairly priced and fully interactive. Industry leading fire door training courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

835 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I did the combined 3 day course

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the various skill levels of the students. Stan has been amazing for me as he has continually helped me after the course with my first contract of remedial work on 18 fire doors. A big thank you.
Stan is the man! 🫡

20 October 2025
Unprompted review
Rated 4 out of 5 stars

Simple training

Simple training, simple format, easily understood. It would be better to receive a copy of the training in digital format for confirmation and future reference, and not just the Certificate.

7 November 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! I understand you'd prefer a digital copy of the training for future reference. Rest assured, with unlimited access to the course, you can log in anytime to review the material and refresh your knowledge.

Rated 5 out of 5 stars

Great training videos and learning…

Great training videos and learning instructions.
Take your time and write down notes as your going to make it easier at the end for the test.

6 November 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the training videos and instructions helpful. Taking notes is indeed a great way to enhance understanding and make the test easier. Your thoughtful approach to learning is commendable.

Rated 5 out of 5 stars

Was just enquiring about courses to get…

Was just enquiring about courses to get more qualifications in the fire door game and recieved a free course worth £120, will definitely be using these again for any training

13 November 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear you received a free course worth £120 and are pleased with the opportunity to gain further qualifications. We look forward to supporting you in your future training needs.

Rated 5 out of 5 stars

Great course for all fire door needs

Great course for all fire door needs, easy to follow on line

31 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted that you found our online course easy to follow and comprehensive. Your positive experience is important to us, and we appreciate your feedback.

Rated 5 out of 5 stars

good course content and customer support

19 August 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're pleased to hear that you found the course content and customer support excellent. Ensuring a positive learning experience is important to us, and we're delighted to have met your expectations.

Rated 5 out of 5 stars

The course was well constructed and was…

The course was well constructed and was easy to follow. Nice to be able to study when your in the correct mind set.
Staff was second to none and was always on the other end of the fone to give me the correct help and advice. Thank you sooooo much

22 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for sharing your experience! We're thrilled to hear that our staff provided helpful guidance and pointed you in the right direction every time. It's wonderful to know that you found the courses well-constructed and valuable. We appreciate your recognition and are glad to support your learning journey.

Rated 5 out of 5 stars

Its that good I'm doing the next module soon …

Very easy to setup login and get on with the course. Can even pause it and then continue at another time

Excellent content and very easy to follow

Thanks again

18 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your fantastic review! We're delighted to hear that you found the course setup and login process easy, with the flexibility to pause and continue at your convenience. It's great to know the content was excellent and easy to follow. Your positive experience is greatly appreciated.

Rated 4 out of 5 stars

The format and flow could be improved

The format and flow could be improved, for the most part you were scrolling down a page, which became boring, maybe more (next) buttons within a module.

30 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your valuable feedback. We appreciate your suggestion to improve the format and flow of the course. Incorporating more interactive elements, such as 'next' buttons within modules, is a great idea to enhance engagement. Your insights help us make continuous improvements.

Rated 5 out of 5 stars

They’re so welcoming

They’re so welcoming

27 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted that you found our team welcoming. Creating a supportive and friendly environment is important, and we're pleased that it enhanced your experience.

Rated 5 out of 5 stars
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Colin for your feedback! We're pleased to hear that you found the platform easy to use. Your satisfaction is important to us, and we're delighted to have been of help.

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