UKEW® Reviews 

Don't bother - Ignored my message explaining item received was not as described - different input voltage. Will not accept a return on unused item. Cheers!

Reply from UKEW®
Published 10 hours ago
You claim rejected by eBay, You told us you installed the unit and we have proof and now you are claiming this unit is not used. Unfortunately, you are not telling the truth.

Response to your message;
Installed - as in received the incorrect item, plugged 12v to it to find runs on 230v AC, not described on your listing. It is in complete resellerable condition, in all original packaging.
It's like buying a t-shirt at the shop, getting home to find its a different size to what was on the hanger.
It's strange how you can reply on here instantly but completely ignore me on eBay.
My above review is still very accurate.

Reply from UKEW®
Published 3 days ago
Your claim already rejected by eBay, You told us you installed the unit and now you are claiming this unit is not used. Unfortunately, you are not telling the truth. You left a negative feedback on eBay for us and eBay removes it! Why did this happen? SIMPLY Because eBay understands your story is not right! Because it is outside the return period. We offered you to send back the item to us if it is faulty. You just ignore it and tried to misuse the eBay and Paypal money back guarantee, Fortunately eBay did fall for this. Our feedback rating on eBay is 100% with more than 4000 happy and satisfied customers. it means something! Regards
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My Final Responce;
Firstly, don't congratulate yourself for eBay accepting a return - it's an automated no return as it was over 30 days.
Paypal however (an actual human) has seen the case and awarded me the refund.
I've no need to respond to this as I've been given the refund but as you're calling me a liar, I'll show you that I am not.
See photo's, proof of listing, ebay message here:
www.imgur .com/a/YNcq7
(no spaces)

You made a simple error by not describing the input voltage on your listing which is no big deal, mistakes happen.
Creating this much hassle for yourself and I over a £11 sensor? That's ridiculous.
Long story short - You did not describe your item correctly. I messaged you within the 30 days. You ignored. Paypal see's the case and gives refund.

Feel free to add another comment to explain how I'm still a liar, etc etc but I feel I've proved my point. I'm sure this has helped you understand how not to approach a simple returns order.

And this whole issue.... over an eleven pound sensor.... Nice going.

I decided to change all my home lights with LED, I went to their show room.

I am impressed with level of service and advice I received from them.

Their price was so good and I highly recommend them.

Superior trader. Comprehensive and useful information by emails from seller on pre order enquiries. Rapid dispatch and kept fully informed about status of order. Item fully as described. Keenness and customer care at a level that can only be found with a small trader. So impressed with service that I ordered another item as soon as my first order arrived. Highly recommended.

I ordered a small electrical item in Dec 2015 and the only confirmation i received was a 'Worldpay' authorisation to say my money had been debited. I checked out as a guest without creating an account and received no order confirmation which made me a little suspicious. I gave it a couple of weeks though as it was Christmas, before I contacted the company. The first time on the phone they said they would call me back but didn't. I persevered but they still refused to believe i had not had any correspondence and refused to believe i had not received the goods. Then they said i could check online with the carrier which wasn't possible because they'd failed to send me any information about the carrier. However, i didn't need to check with any carrier because I knew that the goods HAD NOT been delivered.
When I contacted them a third time by phone, the man became quite blunt. i was not going to get my money back and even though he couldn't supply the proof of delivery, he was not going to supply me with the goods.
I contacted my card company who credited my account instead.
Think very carefuly before ordering from UKEW.co.uk