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UK Debt Expert Reviews 

3,401
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and helpfulness, making them feel supported and understood. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and explain options clearly without pressure. The overall service is frequently described as outstanding, with reviewers appreciating the efficiency and ease of the process, which helps alleviate stress. However, some customers also noted issues with contact, specifically mentioning instances where staff were forceful or spoke too quickly, requiring information to be repeated.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their patience, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their patience, understanding,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of staff.... See more

User experience

Customers consistently note positive experiences with user experience, often feeling relaxed and supported... See more

Customer communications

Consumers find contact to be ambiguous, with many initially dreading making the call or finding it daunting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can finally breathe a sigh of relief! After months of sleepless nights, scrimping pennies, asking friends and family to borrow money, avoiding calls and dreading the postman, I can finally see a li... See more

Company replied

Rated 5 out of 5 stars

Michal the agent was experienced, knowledgeable and extremely patient, all was discussed in a manner that we could understand and follow. Different options/solutions given to choose the one that... See more

Rated 5 out of 5 stars

Really grateful for all the help Paul gave me with consolidating my debts. He made the whole process much less stressful and was always helpful and easy to talk to. Even months later, he still replies... See more

Company replied

Rated 5 out of 5 stars

Very professional and supportive. Went through everything and helped with explaining all options. No pressure to decide what option best suited my situation. Knowing the there is someone there took th... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service

About UK Debt Expert

Written by the company

Get help to deal with your debt

How much debt do you have?

Whether you’re falling behind on payments or struggling to get credit, our advisors can help you explore the right way forward.

We help those who:

  • Are falling behind on bills
  • Struggle to get credit
  • Can’t get a consolidation loan
  • Feel stuck making minimum payments
  • Want to stop creditor contact

About UK Debt Expert

Written by the company

When it comes to debt, you want to speak to an expert. Our advisors will take the time to understand your situation and guide you through the debt help process. We’ll explain the pros and cons of each option, including any risks, costs, and how your credit file may be affected, so you can make a fully informed decision about what’s right for you. At UK Debt Expert, we’ve supported thousands of people in exploring debt solutions tailored to their circumstances and we’re here to help you do the same.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,401)

2,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to use

I found UK debt expert extremely helpful and great over the phone to help me with my finances, would definitely recommend them a 5 star company, Oliver was brilliant on the phone went through everything thoroughly with me so I understood my options

14 June 2026
Rated 5 out of 5 stars

Thank you

I would like to thank Paul for his outstanding help and support in finding a solution to my debt. He took the time to listen, explain my options clearly, and guide me through the process with patience and understanding. His advice helped me move forward with confidence, and I’m very grateful for his assistance. Highly recommended. I feel like a massive weight has been lifted

12 June 2026
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Aaron was very friendly and professional and offered me the best advice! It was daunting ringing to make the 1st step, but he was very calming and reassuring and ultimately helped me make the decision that was best for me and my family. Thank you!

11 June 2026
Rated 5 out of 5 stars

Helpful and understanding

Luke was not only unbelievably professional while going through this process but also incredibly understanding, the reassurance he gave me all the way through made me feel so comfortable and took away not only that feeling of guilt that I had built up but that I was not alone. It felt like it wasn’t just customer service he was providing me but a genuine feeling of help which I am really grateful for.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I dreaded making the call but Paul was…

I dreaded making the call but Paul was so understanding and helpful. He went through each option explaining everything and answered any questions I had. I wish I had found the company, and made the call sooner, a huge weight has been lifted and my debt is now manageable and I can start enjoying life again.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Supportive UK Debt expert service

Reza Baricasula who was my debt adviser was very supportive and helpful, he was non-judgmental and went through all the information with me. He was readily available and responds as quickly as possible when l have a question or needs further information.
Reza was very patient with all my questions and went through all the available options including its pros and cons with me.
When l needed time but was still very much struggling with meeting up with debt payments, Reza provided the Breathing space information and option for me , this was really helpful.
Till my IVA was approved and even after the approval he was prompt and checked with me to ensure l have all required information.
This really put my mind at ease and l am glad for his support .
He was also very supportive with my husband in similar situation directing him to the right team for support.
I would recommend this service to anyone in my situation .
Thank you Reza
Thank you UK Debt Expert team

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I was literally at the lowest point of…

I was literally at the lowest point of my life in a viscous circle with my debts, causing me stress unable to sleep at night and even not being able to eat. Speaking to someone who was compassionate and genuinely caring and helpful I feel like I hsve had huge wright lifted. Everything was talked through and explained in simple terms. I can't thank you enough. I'm looking forward to being able to sleep tonight. Thank you from the bottom of my heart!

9 June 2026

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