Ukdapper Reviews 

8,813
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Order made through a sellers portal ( Onbuy) Order not received in time in fact delayed unreasonably without explanation. Canceled order. Refunded through sellers portal. Order arrived soon afte... See more

Rated 1 out of 5 stars

Items still not delivered, although ordered and paid for nearly 2 months ago. Have sent communications by various media, but you have not responded to any of them. I have attempted to contact you by t... See more

Rated 1 out of 5 stars

Ordered item on 24/08/24 which has still not arrived. Emailed this company four times and have received one email back stating ‘order will be sent once payment has been confirmed’ even though the paym... See more

Rated 2 out of 5 stars

Ordered male fragrance for my son's birthday. Price very competitive. Not indication of how long to deliver which in the end took more than two weeks. Tried many times to contact UKdapper by phone to... See more

Company details

  1. Appliance Store

Information provided by various external sources

We have been established in the Consumer Electronics trade since 2002 and ever since 2005 as a private limited company. You can be confident that our staff, website structure and operational measures are well tested and therefore giving a very reliable service! Last year alone we delivered over 100,000 orders to individuals many of who return time and time again.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

9K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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1.7

All reviews

(8,813)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good price and service. Independent purchaser. Not paid anything for this review

Saw a George Foreman grill on here at a bargain price. Was sceptical as I Saw loads of bad reviews. Paid with PayPal for extra piece of mind. Receive notification following day to say order was being processed. Next day received tracking number, day after grill arrived. I can’t act fault anything about this company. It’s a shame the bad reviews are putting people off using them.

7 January 2024
Rated 1 out of 5 stars

No sign of my ordered item!

I ordered a gift from this company on Jan 1st, they have taken the money from my account but I have not received the item. I have only had one e-mail acknowledging the order. I have written to them twice about my order via their website 'contact us' form and via direct e-mail and not had any reply. I have also tried to phone them but the line is disconnected.
I do not know how else to find out about this item if they will not reply to me! I would advise not ordering from this company.

1 January 2024
Rated 2 out of 5 stars

We were unable to make contact by phone…

We were unable to make contact by phone and did not receive a reply to an e-mail or their website "contact us" messaging to find out their estimate of when the product would be delivered. The product was delivered 2 weeks after ordering, with notification the previous day, and if we had been told this within a few days of placing the order we would have given 5 stars. As it was, we were concerned the website was a scam.

29 December 2023
Rated 1 out of 5 stars

THIS STORE IS RUN BY FRAUDSTERS

This store is run by fraudsters. They scammed me out of £200. First, they gave me false delivery dates. They then provided me with a false tracking number. I never received the item I purchased. In any case, I suspect it's a counterfeit. I was able to get my money back. But it was a painful and humiliating experience.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful Company

I can only echo what has been said about this god awful company. Same scenario with an order placed early December and still no show. No communication from the sellers despite enquiring on 4 occasions using their customer service email address and their online web enquiry form. Their phone line is not in service! Their service is an absolute disgrace and like many other reviews, I will be going through my card company for a refund.

11 December 2023
Unprompted review
Rated 1 out of 5 stars

AVOID FOR GIFTS

Where do I begin, ordered an item as a Christmas gift, ordered the 1st of December, it has just arrived today the 29th of December, after chasing it up with them for several days they didn’t care, they said I had a tracking code to track it and that it was out of there hands now, I was totally oblivious to this because I didn’t actually have one, they then sent me a tracking code via email. I then went and attempted to track my parcel which was now Boxing Day may I add, and Royal Mail still hadn’t received it. I’d never shop through these again! They’re utter sh-t.

29 December 2023
Unprompted review
Rated 1 out of 5 stars

My stepdaughter bought some perfume for…

My stepdaughter bought some perfume for her mum for Christmas, ordered said item on the 28th of November, it's now the 28th of December, and the perfume still isn't here. Ukdapper clearly don't care about their customers as we've tried on multiple occasions to contact them and just get ignored. I'm writing this review to warn other potential buyers, void this company like the plague, a month to ship out a bottle of perfume less than 50 miles , and we're still yet to receive said item, NEVER again, took my stepdaughter's money with no problems, Ukdapper aren't even worth the 1 star I had to leave to write this review, avoid avoid avoid

28 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. No product, no communication, no refund. I have had to take up my case with PayPal to try to get my money back. Do not use this company!

4 December 2023

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