Brilliant from start to end. Good communication via WhatsApp on initial enquiry and booking, tech turned up clearly knows what he's doing. He was helpful. I have a new key and fob programmed which was... See more
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Locked Keys In Your Car? Key stuck in the ignition? Call Us 24/7 and we will promptly send one of our skillful auto locksmiths to your location in London. No hidden fees. Reasonable pricing.
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Flat 48, 6, Salamanca Place, London, United Kingdom, SE1 7HB, London, United Kingdom
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Replied to 75% of negative reviews
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I read all the positive reviews and chose this company. One key fob was only working intermittently and the other one had stopped working. Excellent communication and speedy service from beginning to end. Teo was friendly, kind and professional. I’m so relieved and happy to now have 2 fully functioning key fobs. Would highly recommend. A big thank you

Reply from UK Auto Locksmith LTD

Reply from UK Auto Locksmith LTD
Exceptional service: very friendly and communicative throughout

Reply from UK Auto Locksmith LTD
Easy 5 star review! Amazing service, met me at work & reprogrammed my VW key in less than an hour, and charged a very fair rate. Thank you!

Reply from UK Auto Locksmith LTD
Great service, effective communication and the guy that came did the work efficiently. Think it took 10 minutes in total. Lifesaver

Reply from UK Auto Locksmith LTD
Absolutely excellent service. Quick, friendly and just PERFECT.

Reply from UK Auto Locksmith LTD
Can’t fault this company. Very straightforward explanation, quick service.he even tried to rescue my old key. I never asked he tried.

Reply from UK Auto Locksmith LTD

Reply from UK Auto Locksmith LTD
It’s unfortunate that the price I was charged was for a key cutting service, but the technician wasn’t able to complete the job because the key was impossible to cut — which I completely understand. However, they still charged the full amount, and I felt the price was high considering no replacement key was actually made. I contacted the company, but they refused to adjust the cost and simply told me to pay the technician.
The technician was lovely guy
They knew about the key as sent a picture, all they did was re programme it, I had the machine but I needed a replacement key which I was quoted that price. Ur reply is not genuine and just fake
Won't be using again

Reply from UK Auto Locksmith LTD
Super quick efficient service technician was very skilled and sorted out my issue with minimum fuss and maximum efficiency. Highly recommended

Reply from UK Auto Locksmith LTD
Excellent company. Fantastic engineer, would use again and definitely recommend. 5 stars from me.

Reply from UK Auto Locksmith LTD
It's cheap and they deal with things quickly.
I'm pleased the key has been replaced too.

Reply from UK Auto Locksmith LTD
Job done in minutes. Today was not a good day for me until Sandeep showed up within 20 minutes and got the job done. I wished I had called up sooner and have not travelled to two different Timpson pods where in the first pod the master was having a day off and in the second Thompson pod the master told me to come back in 3-5 business days as they don't have the correct key components to do the job.

Reply from UK Auto Locksmith LTD

Reply from UK Auto Locksmith LTD

Reply from UK Auto Locksmith LTD
Absolutely incredible service, was available on site within the hour and had it fixed just as fast, clear communication and excellent pricing. Couldn't recommend more, great work

Reply from UK Auto Locksmith LTD
Very professionall and efficient , correct with the time they resolved my problem within minutes

Reply from UK Auto Locksmith LTD
Terrible experience with this company.
I requested two new car keys because both of my original keys had been stolen during a burglary that is currently under police investigation. I clearly specified that I wanted the stolen keys to be completely deleted/disabled from the system. I was charged £1,750 for this service.
After they made the two new keys and were supposed to deactivate the stolen ones the police recovered the stolen keys three days later. When I brought them home and tried them, the car unlocked immediately. This clearly proves that the stolen keys were NOT deleted or disabled at all.
In other words, they only made new keys but failed to deactivate the old ones, despite charging for a full security reset. This is an extremely serious safety issue, as the thieves could still access the vehicle.
When confronted, they tried to blame the technician they work with, which is completely unacceptable.
I strongly advise everyone to avoid this company. They are unprofessional, unreliable, and misleading.
UPDATE ———Company Response
Following the company’s reply, I would like to clarify that I have written evidence confirming that the stolen keys would be erased from the vehicle system because the modules would be changed, and that everything would work as before.
Based on this assurance, I agreed to proceed and paid £1,750 for the service.
However, when the police later recovered the stolen keys, they were still fully functional and able to unlock the vehicle, which clearly shows that the keys were not deleted as promised.
This was not a minor issue the vehicle had already been stolen and was part of an active police investigation, meaning the failure to disable the stolen keys created a serious ongoing security risk.
I remain open to a fair resolution, including an appropriate partial refund

Reply from UK Auto Locksmith LTD
I had the pleasure of meeting your employee Chris. He was brilliant. An excellent job done with great courtesy. Congratulations and well done. I will recommend your Company if anyone has the same problem as I had.

Reply from UK Auto Locksmith LTD
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