Ukautopro Reviews 

105
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and polite staff for providing an efficient and clean service. Many people are extremely pleased with the high quality of the window tinting and transformed vehicles. Consumers highlight the clear communication, punctuality, and detailed explanations provided before and after installation. However, some customers also noted serious issues with communication, poor workmanship, and unprofessional responses from management. Some reviewers were not happy with scheduling delays, unexpected changes, and unhelpful support when resolving problems. A few people experienced dust contamination in the film and felt accountability was lacking regarding service issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting prompt arrival, professional... See more

Customer service

Customers had ambiguous experiences with customer service, with some people expressing deep satisfaction... See more

Quality

Users describe satisfaction with quality, highlighting flawless window tinting with no bubbles, neat... See more

Product

Clients share ambiguous opinions on product, with several consumers expressing delight over flawless window... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I couldn’t be happier with how my window tint turned out! Joe did an amazing job — clean, precise, and with incredible attention to detail. The tint looks flawless with no bubbles or imperfecti... See more

Rated 5 out of 5 stars

Seems like a franchised business with some local contractors being great and others not so. Luckily I got Charlton in Gloucestershire. He was punctual (in fact a little too punctual and arrived... See more

Rated 5 out of 5 stars

Nadeem tinted my windows and the whole experience was really good. He even did a “patch test” on the front windows to see if I wanted the 70% or not which saved me £70 as the difference wasn’t as big... See more

Rated 5 out of 5 stars

I needed my rear window re-tinting, so booked in with these guys after seeing the great reviews and I’m glad I did. I was in contact with Philip throughout, who was very helpful and talked me throug... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(105)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had our windows tinted on our car…

We had our windows tinted on our car today by Charlton. He is a very friendly guy, understood exactly what we wanted and cracked on. An exceptional job done by him and would highly recommend him. Very happy customer.

17 June 2026
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Charlton arrived promptly and was really dedicated in completing the job. Explained the issue re ‘dot matrix’ on rear window and how that would look upon completion and finished drying time. Very satisfied:-)

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Very unprofessional company

Very unprofessional company, how they communicate with their customers is questionable.
It is unclear what to select on their website to then be accused of selecting the wrong option even though we stated what we wanted in English literature. Glad that we didn't go ahead with their company also after belittling and name came calling behaviour!
The evidence will be in their reply to how they treat the public. Make sure you read their response to get a true reflection of said company.

13 June 2026
Unprompted review
Ukautopro logo

Reply from Ukautopro

Child man friend of the last reviewer, to be clear your friend is not our customer & there is only one thing that 'belittle' I suspect... https://www.reddit.com/r/trustpilotcomplaints/comments/1riafv4/why_trustpilot_cannot_be_trusted_a_critical/

Rated 1 out of 5 stars

Triple check what they quote before paying deposit

Emailed asking for a quote for tints on boot window and rear door windows, they got back to me with a price so I booked in and paid deposit. After payment the next day I received an email saying price was more if I wanted rear doors tinted as apparently I selected the wrong option even though my quote text asking for boot and rear doors was on the confirmation deposit email. Asked for a refund and they cut me £5 short and wouldn't refund. Be careful before paying deposit and be clear what work they are quoting!!
Check their negative review responses to see how unprofessional these lot really are

28 May 2026
Unprompted review
Ukautopro logo

Reply from Ukautopro

Apparently the wrong option? You actually choose the wrong option (on purpose we gather to get a cheaper price). Then went ahead and threw your toys out of your pram when you didn't get your own way! Another keyboard warrior that obviously struggled with an easy multiple choice question. https://www.reddit.com/r/trustpilotcomplaints/comments/1riafv4/why_trustpilot_cannot_be_trusted_a_critical/

Rated 5 out of 5 stars

Charlton and his colleague arrived…

Charlton and his colleague arrived within the alloted appointment slot. He helped advise on the tint colour and the work was done with absolute professionalism , aftercare advise given .Both gentlemen were very polite and pleasant. I am extremely pleased with the result and would highly recommend.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Discovery 3

The gentlemen that came out to do my windows ( mr Charlton gonsalves ) did an outstanding job, not only did they continue in +30 degree heat they also continued in a sudden torrential downpour, always gave good advise also, so much respect to him and his apprentice I highly recommend them.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Charlton

Charlton, arrived 15 minutes before booking time did a excellent job very pleased with the outcome. When arrived didn't want to a brew just wanted to crack on with the work thank you.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience very…

Very good experience very professional, great service they offered Charlton was great extremely friendly , i reccomend this company to everyone

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Had Charlton tint the windows on my…

Had Charlton tint the windows on my Mini today and he’s done an amazing job! Lovely guy, arrived on time and got the job done a lot quicker than expected whilst explaining everything he was doing. Great service!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service the…

Excellent professional service the tinting of the rear windows to my Mercedes X Class was undertaken by Charlton. From the moment he arrived he was very polite and totally explained what he was going to do and identified the different grades of film for me to choose. Totally professional service cleans everything up after completion.

5 May 2026
Unprompted review

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