Yard Force UK Reviews 338

My landmower broke down incidentally and reported to CS of Yard Force. I got quick response and I was sent another brand new machine. My experience was unexpectedly great.

Had this response from Yardforce
Reply from Yard Force UK
19 Jul 2024
Hi Gary, sorry to hear you have had an issue with your battery. This issue has been addressed with our QA team and we have a fresh batch of batteries ready for customers. Please contact us on ….to speak to our team regarding battery warranty. Thanks!
So we got in touch. I was told to do this, do that which I did only to be told it’s over a year old so no new battery even though they admitted the batch of batteries were faulty- judging by the comments on this site, they ALL seem to be faulty . So the moral of this tale is unless you just want to pay a couple of hundred quid for a lawnmower for one year don’t bother with this poorly designed piece of junk. In the bin it goes and it’s where it belongs. Shame I can’t put the whole shoddy company in there with it but hopefully they’ll get their comeuppance. By the way I replaced the junk with a Webb and its chalk and cheese, real quality and some power too, impressive. Just don’t bother with Yardforce. Awful product, awful service, awful company. AVOID ! 👎🏻
So they’ve come back with another reply stating the same thing as last time. Been down this road with them before with absolutely no progress but it makes a shoddy company look like they’re trying but they refused to help last time so why bother?

Easy to order and quick delivery
Got this battery one to replace my cable one

Really pleased with it easy to mow and use battery easy to install was sceptical about the battery after seeing some reviews but I haven’t had.any problems used it for approx 25mins and still on full power

All round good machine

Just over a year’s ownership of a Yardforce cordless mower and the GR 40 battery life has seeped away so that it is now virtually useless with less than 30 seconds use. There is NOWHERE you can buy a replacement. Yardforce don’t stock them and no shops in the UK do either. Reading these reviews it is clear the batteries are all faulty hence why there is no longer any for sale.

UPDATE: Yard Force reached out after I wrote this review and replaced my battery quickly and with no fuss. Bravo! It would have been helpful had they responded to my earlier queries but nevertheless they sorted this out.

I've just brought a hedge trimmer I honestly don't know how I managed without one before, it's brilliant, easy to use and with the other attachment Im able to use on the grass edges . Good quality too .

I recently purchased an easy mow 260. This is a great little mower especially for the price it does a fantastic job just a shame it doesn’t cut closer to the edge I followed the instructions for installing the wire 30 cm from the boundary but it just doesn’t get close enough. Apart from the above, this is a fantastic mower Customer service team were really good Assisted me straightaway when having difficulty connecting the mower. I would highly recommend the company and also the product.

Poorly designed electric tools. Cheap plastic parts.
Batteries don’t last any time in use.
Batteries fail after around 20 -40 charge cycles.
Why design and seek tools which disappoint customers and end up in land fill within a year ?
Yardforce you are a disgrace and should be prosecuted by the trading standards for selling faulty products and misleading consumers: do not buy.

UPDATE -

The court claim was upheld. I have now received a full refund from Yardforce.

Not my first review. I am writing to ask viewers to IGNORE the reply from Yardforce.
Their response is a lie. The matter is absolutely not resolved. Two faulty machines , both now collected by Yardforce, with a full refund offered.
Not paid.
Yardforce now arguing about proof of purchase.
I have issued a claim in Small Claims Court.

I bought an electric lawnmower via a shopping channel. I couldn't get the handle on the grass collector,but after contacting customer services they helped out by sending a new grass collector . I can't fault customer services as they were quick and very helpful. I have a small area of lawn and this is perfect and it was a very clean cut. A little heavy for me but still manageable. Folds up nice to store in my shed. So far I am extremely happy with my purchase. Thank you

Battery takes 5 hours to charge, lucky if I get 45 minute cutting time.
Even when grass only 1 inch to 2 inches long have to start on 5 as keeps cutting out, then I go back and cut again on number 2 . Woefully no power worst electrical item I've ever bought.

Purchased Yard Force battery powered power washer and ran into a small issue on day 2 with the battery. This I believe was just a one off fault. Yard Force very kindly sent out a replacement battery which was delivered 3 days after. Excellent customer service throughout and the power wash is working amazingly. It really is the best portable power wash I have ever used in regards to power output and water per minute output. Some of the other power washers just don't cut the mustard. (I have used alot), for small drives, patios and cars etc etc. Main reason for my purchase was to water a newly laid garden lawn that did not have a hose pipe or tap. This has worked a treat at all given tasks. I have now used it for so much more.

Knowing that customer service is there when needed I feel very confident in using Yard Force products. I have just purchased the Lawnmower today and I have also purchased and used the pole hedge trimmer for over a week now with outstanding results. Very pleased and thought it was well deserved for me to take a little of my time (which is free) to leave a truthful review of my experiences. Thanks Yard Force..

Yardforce lawnmower bought to replace my old mower which died due to age.
I like this mower as its much lighter and easier to manoeuvre and adjust cutting height even the wife can use it. Starts first time and has a good capacity grass box although you have to take the grass box off to see how full it is , could do with some sort of full indicator or a cut-away section underneath the flap on the mower itself. Apart from that, I like it and I would recommend it to anyone with a medium to large garden.

Bought the cordless pressure washer for watering plants at top of our garden which is 60yards from electric supply. Can now water from buckets. Also ideal for washing cars. We have a courtyard with flagstones that get heavily marked in winter so this pressure washer is a great aid in cleaning them

I’m being generous with the 1 star. I have a battery powered Yardforce mower and strimmer. Not very old and the battery charger has failed. Yardforce are not interested at all with after sales service and they completely ignore my emails. This is not the way forward if they want to get a decent review. The battery chargers seem to be at fault very often. As it’s a common fault the charger cannot be “suitable for purpose” and therefore Yardforce should sort the fault and compensate all customers. Definitely do not buy Yardforce.

Had a problem with the item purchased and contacted yardforce by email. They replied the same day and over the next couple of days it was sorted out. They are replacing the faulty item . Service by Hollie was excellent. Would recommend highly.

THANKS-a good all round experience-hope to soon use the new mower shortly (today)

Listen to the reviews ...
Bought in September last year
My battery wont last more than 5 minutes, emailed them a month and a half ago (still in warranty) and still trying to get a new battery from them.
All the customer service say is that they have not received a shipment, yet their Amazon store has them in stock for next day delivery.
Spend your money elsewhere.

Two problems with the new mower 1st. to get to the spark plug for cleaning next year, which i always done yearly on my old mower you have to take the top cover off, 2nd even on the lowest cut, the grass is still too long a bit lower would have better. plus the instruction manual is very very basic.

BATTRIES DONT WORK AND THE CUSTOMER SERVICE IS AWFUL TO SAY THE LEAST.
AVOID THIS COMPANY.
I BOUGHT THE GR RANGE LAWN MOWER IN 2022, THE BATTERY SEEMED TO WORK FINE THEN BUT IN 2023 THE BATTERY WOULD NOT CHARGE AND DIE WITHIN 10 MINUTES. THE COMPANY ACKNOWLEDGED THEY HAVE ISSUES WITH BATTERY AND OFFERED ME A FREE OF CHARGE REPLACEMENT AND PROVIDED ASSURANCE. LIKE AN IDOT I WENT AHEAD AND BOUGHT THE HEDGE TRIMMER AND GRASS TRIMMER AS WELL. UNFORTUNATELY THE THREE BATTRIES DO NOT WORK AT ALL AND THE CUSTOMER SERVICE IS UNRESPONSIVE AND RUDE. I HAVE BURNT MY FINGURES AND WOULD SUGGEST YOU DONT DEAL WITH THIS COMPANY AND STAY AWAY FOR THEM. THEY ARE THE WORST COMPANY I HAVE COME ACCROSS. IT IS BEYOND ME HOW ARE THEY STILL IN BUSINESS. I AM NO THINKING OF LODGING A CASE AGAINST THEM IN SMALL CONSUMERS COURT.

I have had a Yardforce LMG46E for about 17 months now. Cutting coverage stated and shown on the box is 750sqm when it real life it is about 100sqm. The machine went back to Yardforce about 3 times, last time it went back was because the powered wheels kept locking up so difficult to turn, they said gearbox was faulty they then returned it but sent it to previous address and then it went missing so they had to send me a new one. The new one still only cuts 100sqm but that has also developed the same fault as the first ie powered wheels locking up when trying to turn the mower round - so possibly gearbox faulty again.