Extremely quick delivery, lawnmower very easy to put together,,very light and easy to use. Other buyers comment about poor/disappointing battery life but it does my 30x30 mitre garden on one charge.
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About Ryobi Tools UK
Written by the company
About Ryobi
Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!
Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.
Our mission
Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.
Contact info
Suite A, Second Floor, Marlow International, Parkway, SL7 1YL, Marlow, United Kingdom
- 0333 006 9474
- UK_RYOBI_B2C@tti-emea.com
- uk.ryobitools.eu
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Clear Web site with easy purchase and…
Clear Web site with easy purchase and delivery service.
Delivery was a little bit slow??
Website easy to navigate,actual bare…
Website easy to navigate,actual bare tool feels and looks good quality.
Ordering tools is so easy explaining…
Ordering tools is so easy explaining how long batteries last in each tool deliveries on point all round great company to deal with 😀👌
May use AI-assist with repliesRead more
Poor customer service
Product purchased not working properly or safely and when contacted customer service about this online still had no response after 5 days. Replacement or refund required.

Reply from Ryobi Tools UK
Ryobi has really good products I…
Ryobi has really good products I brought the lawnmower and you get a strimmer free a good deal very pleased with them does a great job cutting your lawn really recommend this mower/ strimmer from ryobi
Ideal battery mower
Needed a new mower and didn't want a cable one so saw the battery one and it's ideal for what I need for the size of my garden.
So easy to use and light weight and as interchangeable with their battery's is ideal as I have the hedge trimmer as well and getting the trimmer included. never a flat battery. Perfect and free delivery
Great customer service
Great customer service.The Ryobi battery starter kit was missing from my first purchase.After an email,the kit was delivered in a couple of days.Ordered Lawn Mower bundle recently,everything complete in one box,and super quick delivery.Many Thanks from a satisfied customer
The tool i ordered came on time and…
The tool i ordered came on time and worked well and did the task without much effort
Made life easy no bending
Gives good info about their products
Easy to order and gives useful information about their products and sometimes they offer good deals
More than pleased.
1+ is an exciting and practical concept that RYOBI execute brilliantly. I have arthritic hands so the secateurs are a godsend and maintain the same build quality as all my other RYOBI tools. Delivered promptly and curtiously.
Weed tool
Fast delivery, not the most powerful tool but does the job, battery time give about 45 mins or more then needs charging. Spare batteries are expensive
d as this is my…has I found it
Was delivered as promised as this is my second hedge trimmer from Ryobi first gave excellent service tried new one and this too performed well only gripe I have is have asked Ryobi where I can get first machine serviced but can't get an answer
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