Remington UK Reviews 299

I contacted the Russell Hobbs support team via an online form when my Russell Hobbs Rice Cooker, model #19750 stopped working. The rice cooker was only 14 months old and used less than 10 times. This... See more

It was a bit of a task to find the right department to order a part for my cordless razor having expected to fin it easier on the Net - Amazon etc. I telephoned the link but had to be rung back to a... See more

On the downside, it was a rather protracted process to resolve the issue. On the upside, everyone I dealt with (mainly via email) was very kind and helpful. I would have been happy to have a replaceme... See more

I replaced my cordless Remington Lady shaver model WDF4840 with the same one as I had been happy with it until the battery wasn’t holding a charge but it was 6 years old. The new one arrives from Amaz... See more

After following instructions in a booklet my remington . so now might seriouslt think of changing hair clipper is now useless. Ive tried their website but no chance of finding how to contact them. I... See more

Remington customer service are the worst I have ever experienced. If you purchase a rx7 head shaver you can not purchase a replacement head. On the website constantly out of stock at a cost of £25.... See more

Yesterday my hair straighteners failed to work when switched on. I was obviously pessimistic, and thought well they must be several years old, and I will have to replace them but changed the fuse,... See more

Remington shaver F600 just bought to replace Remington rechargeable shaver I have had for 20 years. Shaver often cuts my lip as cutters slightly higher than before. Battery needs recharging every week... See more

If I could rate this company as 10 I would. They have been extremely helpful with my query and have replaced my item with a new replacement. They answered e mails promptly and resolved everything with... See more

Genuinely one of the simplest and efficient customer service experiences. Had a fault with what has been an amazing shaver. A few (very quick) emails later, tried their suggestions for a fix, no good... See more

My Proluxe heated rollers failed to heat. I had had these for three years and they were still under warranty. I made a claim to Remington and after supplying all the information they asked for, they... See more

Bought a women's cordless shaver just over a year ago. Used no more than 10 times. The springs fell out of the head and its now unusable. Contacted customer services, just ridiculous. Lots of questi... See more

After one and a half years since my purchase, customer service responded to me the same day and sent me a replacement product. These kinds of actions make a real difference and distinguish one brand f... See more

Firstly the 5 star rating is for Eduardo a very nice friendly chap who dealt with my order quickly and sensibly. As for Remington I bought your RX7 head shaver and it's impossible to buy a replacemen... See more

I couldn't get my Remington hair straighteners to work as the on/off switch seemed to be stuck. They were still under guarantee so I decided to give Remington customer support a call which was answe... See more

Everything went smoothly with Remington’s customer service. We found a solution to my issue, and it was completely fair. I’m very happy and will continue recommending Remington products. I’m a big fan... See more

I am blown away by the fantastic service I have received regarding the problem with my hot air styler. They responded quickly to my email's and after sending photos and details of the issue have kind... See more

Really good customer service. Emailed regarding a faulty item. Prompt replies, easy to upload and provide evidence of fault and quick resolution offered. Cannot fault the service, was a pleasure to d... See more

On emailing Remington about an issue with my Nano nose & ear trimmer, they asked for some information so they could assess the best way of helping me. It was done in a very customer friendly way and s... See more

Twice the shaver has become faulty and although it has been repaired under warranty it begs the question of quality with there products. I hope this is the last repair and I get some quality use of t... See more

I had problems with the supplier regarding the warranty. Remington stepped in and replaced the faulty item. I have bought their products for years and had very few problems but they always deal with t... See more

Support from Ana was great, despite some issues uploading video. Replacement provided quickly after issue could not be resolved. Would highly recommend

Excellent service and easy transaction to purchase parts to keep my shaver going for a while longer. So glad this company does parts in a world where so much is not repairable and disposable.

Quick responses to a warranty claim. I enjoy using the straighteners and get good results from them so was disappointed when they broke. I went through the warranty claim and the whole process was str... See more

My Remington hairdryer stopped working on a high speed and after contacting the retailer was given the option to get into contact with Remington as it was half way through it's 3 year warranty. Aft... See more

Received my new razor a week or so ago. During the 1st time I used it the head fell off, (possibly damaged in transit) After contacting the help desk they have sent me a brand new replacement. Turne... See more

Ordered a shaver 9 days ago rang customer service 3 times still no sign of my shaver being posted they have had my money for 9days today my shaver arrived thankyou

My complaint was dealt with in an efficient and friendly manner. The outcome being that my faulty item has been replaced. Thank you to the excellent Support Team Remington.

First class service. Dealt with my enquiry quickly and efficiently. keeping me up to date with every step of the investigation. Very impressed with the customer service. One of the best i have experie... See more

Great Service Experience! Very supportive and solution turned out all in my favor. Something I don't see in other companies these days - thus this review.

The Remington team were quicker to resolve the problem and send me another product than I was to simply reply to their email. I have been a customer of the brand for over 20 years, and the attentive s... See more

I purchased a new Remington RX7 Ultimate Shaver via Amazon UK. My disappointment with the product is probably influenced by a bad experience with PitBull and the quality of their shaver and complete l... See more

What a useless shaver the Remington RX7 head shaver is. I bought one from Argos and within 4 months it stopped working. Gave the blade head a good clean still no good. Changed at Argos... See more

My original review is as shown below and was for one star. After the review Remington have gone above and beyond to rectify the situation and have supplied a new shaver to replace the faulty item.... See more

After a purchase on iBOOD, the shaver broke. IBOOD sent me to Remington and vice versa. Remington in the end perfectly solved the problem, perfect. IBOOD sold me a six year old shaver!

Laurentiu E was awesome he handled my call perfectly and made it easy for me to get my query sorted I really appreciate his time and support Thank you Laurentiu . Have a good Christmas and... See more

Customer service were very helpful when I had an issue with my straightener within the extended warranty. Prompt and friendly responses and received a replacement promptly, thank you ⭐

I emailed the company on 17 December, no reply as I write. Spoke to them on 18 December, the agent didn't seem to understand my issue and promised to send me an email, but by 23 December noting rece... See more

Had an issue with a product. Sent an email and reply from Claudia was quick and helpful. Great customer service, quickly assisted, couldn't ask for better.

Contacted Remington regarding straighteners purchased in April 2021 which were cutting out when being used, as they were still covered by a 5 year warranty although was doubtful if, after 4 and a half... See more

I Contacted Remington with a problem with a hair dryer. The handled my query very politely and promptly offered a replacement. A great company to deal with. Thankyou very much

I experienced malfunction with the rather expansive shaver. Upon contacting customer service their engagement was swift, consistent and helpful. I had UK based customer service with the same person ma... See more

Finally after 12 days I have got my shaver it's great would certainly buy again thanks to the customer service who got my order delivered to me

Hi my daughter has had a remington hair dryer for some years without any problems.Tonight it has stopped working &plastic pieces came out of the main body of the hair dryer at some speed while dryin... See more

I am very impressed with the service I have had and 5 star is no not l .could not fault the experience I’ve had with Remington from start to finish .

Stopped Working After Weeks – Waste of Money Got this RX7 as a Christmas gift. From the start it irritated my skin but get away, then after a month it stopped holding charge and later cut out mid... See more

Been in contact with Remington since 12th December due to fault with coconut smooth hot air styler. Eventually advised and agreed to alternate replacement on 22nd December and would be received wit... See more

Having problems with my Remington product I got in touch with the customer service. The prompt action from them, meant a quick and satisfactory outcome for me.

Communication was a little slow to start with but once I was directed to the right person Andrei P my problem was sorted ASAP. Thank you Andrei P of Remington for a speedy outcome and great customer... See more