I’ve just taken out a mobile phone policy with Protect Your Bubble and, although it’s a bit more than I ideally wanted to pay each month, it still came out as the best option for me overall. What... See more
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Review summary
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Took out a policy with "Protectyourbubble" after purchasing a hard disk drive from Amazon (it was offered at checkout). I thought for a few pounds it was worth buying for 4 years of cover. Lo and beho... See more
Having been the victim to theft I was sceptical about my claim process having read some of the negative reviews when it comes to making a claim. I had taken delivery of the phone, my brand ne... See more
I have had my phone and my kids' phones insured for about 10 years and never made a claim. However, I unfortunately then I smashed my Iphone 17 pro max screen when the phone was only a few weeks o... See more
Company details
Information provided by various external sources
Insurance for everything in your bubble. Mobile phone, tablet, camera, bicycle, holiday and more!
Contact info
Assurant , Emerald Buildings, Westmere Drive, , CW1 6UN, Crewe, Cheshire, , United Kingdom
- customerservices@protectyourbubble.com
- uk.protectyourbubble.com
4.4
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great customer service!
13 March 2026
Ease of obtaining insurance
Great and easy way of obtaining insurance for a reasonable price
12 March 2026
Bundled all my existing policies into a…
Bundled all my existing policies into a cheaper one without any fuss whatsoever. Whilst I have never had to claim, they offer great communication and assistance when you need it. The only thing I would change is the awful Okta OTP to get onto your dashboard. It's not always timely.
20 February 2026
DO NOT TRUST "PROTECT YOUR BUBBLE"
DO NOT TRUST "PROTECT YOUR BUBBLE" - HIGH COSTS AND NO PROTECTION!
My son's tablet was stolen on our journey back by train, Protect your bubble has swamped us with questions first, we provided everything. We have a police case open and a TFL enquiry open.
"Protect your bubble" (as in nothing really) wrote back to say that they have concluded we had left our bag unattended! Such a disgraceful conclusion, we were outsmarted by professionals pick pockets and even if we had a cover, we are left with nothing.
DO NOT TAKE THOSE PROTECTIONS THAT ARE ATTACHED TO AMAZON, THEY WILL NOT PROTECT YOU
22 February 2026
Unprompted review
Reply from Protect Your Bubble
Hi,
We are really sorry to hear your feedback.
You will have received an email from Trustpilot requesting more information about you and your experience.
Please provide details via the email, including your full name and policy ID in order for us to investigate further.
Kind Regards
Protect Your Bubble
Feel happy iv got cover esly for my new…
Feel happy iv got cover esly for my new phone esy amd state forword jusy hope if i ever need to use it it be strait forwords to claim
5 March 2026
Thank you for your help
Thank you for your help
I appreciate how attentive he was and how he explained things took time to consider my position.
6 March 2026
Purchasr was smooth and clear
4 March 2026
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