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GetScanned Reviews 

329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast booking process and efficient scanning services that deliver results quickly and smoothly. People often praise the supportive staff and professional customer care throughout every stage of the medical procedure. Some reviewers were not happy with scheduling issues, noting that their selected scan dates or locations changed unexpectedly after the initial booking. A few individuals also mentioned experiencing difficulties when trying to communicate with support teams to resolve these frustrating appointment delays. Additionally, consumers occasionally reported that aftercare communication could be improved following the completion of their medical scans.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience from... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and polite support... See more

User experience

People report positive experiences with user experience, highlighting a professional and smooth process from... See more

Booking process

Customers had positive experiences with booking_process, frequently describing the system as quick, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly a... See more

Rated 5 out of 5 stars

Please don’t hesitate to use this company. Phenomenal customer service. I booked a scan for asap on a Wednesday, their GP phoned that afternoon and I was scanned on the Friday and report that Friday t... See more

Rated 5 out of 5 stars

Great customer service . Smooth and excellent service and guidance at all stages of setting up referral from doctor to scan themselves. Great value for money too. Kind and considerate staff. Speci... See more

Rated 5 out of 5 stars

Amazing service from start to finish. Customer care was excellent, and communication was spot on throughout. Booking was quick and easy, and I was able to get my MRI scan done very promptly. I even r... See more


Company details

  1. Medical Diagnostic Imaging Center
  2. MRI Center
  3. Online Marketplace

Written by the company

GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.

Price Match Guarantee

We won't be beaten on price

Found the same scan cheaper at the same clinic? Send us proof, and we'll match the lower price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(329)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phenomenal

Please don’t hesitate to use this company. Phenomenal customer service. I booked a scan for asap on a Wednesday, their GP phoned that afternoon and I was scanned on the Friday and report that Friday too. Unbelievable. So friendly, quick and helpful, and reasonably priced. If you’re worried about something health wise and you are able too, book here privately, don’t stress yourself by waiting months on the nhs.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Thankyou for your support

Thankyou for your support , I am borderline claustrophobic and an MRi scan can be daunting but the way I was aprroached and handled by the two people who carried out my scan made the difference , they were professional and welcoming , calm and clear with their instructions , showed me all the due care and attention , I breezed through with no agitation , great work , thanks again .

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Richa

Excellent service from Richa. Arranged CT Scan with less than 24 hrs notice and kept me in the picture throughout the whole process. Can thoroughly recommend them if you need to arrange a private scan.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Extremely helpful staff and very quick responses and booking. Nisha was extremely helpful and the booking, van and results were expedient and thorough. Highly recommend

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication and updates through WhatsApp, they tried their upmost best to accommodate to my needs, scan was done promptly and results delivered to me all in under 4 days. Would highly recommend to anyone needing a scan and some peace of mind without having to wait on long waiting lists!!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I would highly recommend "GetScanned" to anyone looking for a private MRI scan.
I recently had an MRI scan on my right knee and the process from the very beginning was really straight forward. I initially had to do a bit of searching to find something that met all my requirements, i.e. price, timescale & location, but found something quite quickly. I got an appointment in less than seven days, which I was happy with. The price was extremely favourable so I was very happy with that. I had to travel a bit further than what I'd ideally have liked but it was worth it for the price and timescale.
The actual scan was excellent. Even though I arrived around 30 minutes early for my appointment, I was seen straight away and was actually finished by my initial appointment time.
I received the report (both written and digital images) in under 24 hours which was brilliant service.
Communication from GetScanned was excellent throughout and I'd like to particularly compliment Nisha.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

It was easy and fast

It was easy and fast. It would be cheaper to go to a walk in clinic for a scan, but they have doctors that help you before and after the scan. They were even willing to get me a report to help with my international insurance.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a scan on 27th April

I had a scan on 27th April - they got me in really quickly and the radiologists were really professional. The after care was also fantastic, I was offered a GP consultation and she went through the results with me and plan treatments options through my own GP. Highly recommend! Very friendly and easy service and I felt very reasonably priced

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Customer care was excellent, and communication was spot on throughout. Booking was quick and easy, and I was able to get my MRI scan done very promptly. I even received my results sooner than expected — highly impressed!
Will most definitely use this service again if needed.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

A great experience with GetScanned!

I had a great experience with GetScanned. I made my initial booking for an MRI scan on 2nd April and from then on things moved quickly, especially considering it was Easter weekend. I had my scan on 8th April and received my results a week later. They also arranged a telephone follow up with a GP to run through the report. Throughout the whole thing I felt very supported and they kept in contact by email to update me and answer any questions. A special mention to Richa who was exceptional with her support. I would highly recommend GetScanned.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy process to book scans and very warm, professional & helpful support team & clinical team. Richa was very helpful & efficient with sending my scan reports.

16 April 2026
Unprompted review

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