Awful customer service sent 2 emails and didn’t get any replies. Sent an instragram message and only had an automated reply asking for me region. Completely useless
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Poor quality goods - trousers losing colour after one ride, pockets falling off after mjnor crash on another pair, jacket poppers falling off, tshirts cheap nasty and fade. Avoided for a while, d... See more
Be aware Fox filter non 5/5 product reviews on their UK website - really poor form and misleading to customers especially from a brand like them. Always liked Fox products, however I recently bought a... See more
After receiving the delivery, both flexair trail pants and jersey are unsuitable! Have tried for weeks trying to return the goods following there returns procedure which doesn’t work nor does their... See more
Company details
Information provided by various external sources
Fox Head Inc. is an American extreme sports, primarily motocross, lifestyle clothing brand founded in 1974.
Contact info
1.5
Bad
103 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fox filter product reviews on their website
Be aware Fox filter non 5/5 product reviews on their UK website - really poor form and misleading to customers especially from a brand like them. Always liked Fox products, however I recently bought a jacket and the quality was sub-par for the price tag. So I thought I'd write a product review - it wasn't scathing, it was honest and fair IMO (3/5 stars). However it never got published, then I notice said product only has a handful of reviews (v.popular product) which are funnily enough all 5 star ratings...make of that what you will. I know they aren't the only company who likely do this on their own website, but unfortunately I'll think twice about ordering from them now.
23 November 2020
Unprompted review
Refund experience woeful
Refund experience woeful. Called the 'helpline' to get through to a man clearly on his mobile at work who was not able to be practically helpful. I realised only latterly that you're supposed to fill in a form for returns - I wasn't instructed to do so when I returned. Have to return to Amsterdam which cost £5 each time and the advice I was given re. sizing and adequate size of racing glove for a child wasn't helpful in least and I had to return for refund for a second time.
29 September 2020
Unprompted review
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