DogBuddy Reviews 152

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Watch out for unscrupulous dog sitters that dog buddy do not check if they have a boarding/day care licence, oh yes, and you're not covered by dog buddies insurance if YOU the customer do not... See more

Rated 1 out of 5 stars

some dog sitters are very unreliable.Booked one dog sitter for November the 4th and they cancelled the day before, yet it had been booked for at least a week. We then found a new dog sitter and they a... See more

Company replied

Rated 1 out of 5 stars

Spend a bit more time researching local sitters as they care a lot more about animals then one big website run by people you will never meet and frankly appear not to care as the customer service is t... See more

Rated 5 out of 5 stars

I discovered dog buddy by chance and thank goodness I did. They’re excellent. What I like most is that my potential customers don’t have to pay to find my details unlike other companies. I always... See more

Company replied

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1.6

Bad

TrustScore 1.5 out of 5

152 reviews

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Rated 5 out of 5 stars

Friendly, kind and helpful

Our DogBuddy (Gavin) was kind, friendly and helpful. Our dog was well looked after for the night we left her, and walked and washed! We will use again.

21 April 2018
Unprompted review
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Reply from DogBuddy

Hi! We're very happy to hear that! Thanks for your positive review.

Rated 5 out of 5 stars

DogBuddy - fantastic app

Fantastic way to find a good sitter if you don’t want to put your dog in kennels.
Great communication tool to keep you informed of progress of enquiry and what your dog is up to during their stay.

21 April 2018
Unprompted review
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Reply from DogBuddy

Hi Naomi, we're glad you like DogBuddy and the app!

Rated 5 out of 5 stars

Finding your best DogBuddy

I am a carer with DogBuddy and I can honestly say they fabulous to work with. Their service is second to none. If you need someone to look after your dog while you’re on holiday or even at work, you’ll find a wide choice of experienced, caring and kind dog sitters that will care for your dog/s as part of the family. We all thoroughly enjoy meeting all the different dogs - and there’s a wide spectrum! Giving your pet the holiday they deserve too! This allows you to relax completely on your break, knowing your dog is in safe hands.

12 April 2018
Unprompted review
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Reply from DogBuddy

Hi Sue, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

Fab website

Fab website. Fun, Friendly, easy to use. Set your own prices, set up a profile. Easy peasy. May take you a while to get bookings at first but once you get that first review you're all set for much fun doggy experiences :)

11 April 2018
Unprompted review
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Reply from DogBuddy

Thanks Siobhan :)

Rated 5 out of 5 stars

Experienced Excellent Service

I love working with DogBuddy our priority is the care for the dogs and we work closely together to achieve high standards of love and care for the dogs we care for .

7 April 2018
Unprompted review
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Reply from DogBuddy

Hi Kerry, thanks for the positive review!

Rated 2 out of 5 stars

Great Idea But Poor Execution

I really love the idea of this app and how they make dog boarding seem simple. However, when you have an issue with a booking the help team make it so difficult to resolve. The insurance they provide has so many loopholes that they’ll use to try and not reimburse you. Not only that, but I’ve had people come to me and ask if they can organise boarding without going through DogBuddy because they find the app hard to use and completely unnecessary. If you’re looking for a sitter, it’s a great way to find someone, but as a sitter the site is disappointing.

30 March 2018
Unprompted review
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Reply from DogBuddy

Hi Kerry, Thank you for your feedback on our site. We are glad to hear that you are happy with the App and how the site works in general. Our Insurance coverage, as outlined in our insurance page, covers the guest dog in the sitters care for Veterinary bills and Third party liability insurance. It does not cover damage to a sitters property or any injury to them and yes there are some exceptions but we are very clear about this to all sitters in our insurance page and also in the sign up and application process. All sitters should familiarise themselves with the Insurance to understand what is and is not covered. Many thanks again for your feedback.

Rated 5 out of 5 stars

Excellent Facility! Idiscovered dog buddy by chance and…

I discovered dog buddy by chance and thank goodness I did. They’re excellent.
What I like most is that my potential customers don’t have to pay to find my details unlike other companies.
I always receive my payment promptly too.
Great app, very easy to use and keep organised.
Highly recommended to dog owners and dog professionals.

26 March 2018
Unprompted review
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Reply from DogBuddy

Hi Sarah, thanks for the positive review!

Rated 5 out of 5 stars

DogBuddy is future for are furry friends to have TLC

DogBuddy is the perfect opportunity to do what you love whether it’s Home dog boarding, Day Care or dog walking . Having the perfect package with DB website gives many dog lovers their ambition to give furry friends TLC When owners need a break or on holiday

21 March 2018
Unprompted review
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Reply from DogBuddy

Hi Logan, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

I really love my job!

I really love my job it makes me so happy I love being around with dogs thank you Dogbuddy

20 March 2018
Unprompted review
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Reply from DogBuddy

Hi Diana, thanks for the positive review!

Rated 4 out of 5 stars

As a dog sitter .......

As a dog sitter I found the website quite tricky at first, particularly in dealing with clients changing detail, usually dates of bookings already made. In trying to help I often cancelled the original booking for them and did a replacement Custom Booking, of course making it look like I was letting them down.
But you learn and it gets easier. The lack of handling cash payments is a blessing as is the knowledge of insurance cover and support available if required.

19 March 2018
Unprompted review
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Reply from DogBuddy

Hi Keith, Thanks for your feedback. Don’t worry our product team is continually working hard to make DogBuddy easy to use, for all our users.

Rated 5 out of 5 stars

Great Dog Minding Company

As a dog carer, I would thoroughly recommend DogBuddy. I have had lots of bookings through them, they are quick and efficient at answering queries and pay on time every time.

17 March 2018
Unprompted review
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Reply from DogBuddy

Thanks Wendy!

Rated 5 out of 5 stars

Best app you’ll ever download for your dog 🐶

Download the DogBuddy app, best thing you’ll ever do. What a fabulous service and so easy. I was regularly updated on how Winston was getting on throughout his whole stay and I had photos too.
Nothing was too much trouble for my buddy and she followed winstons own routine during his stay.
I have quite a few social events coming up throughout the year and it’s one less thing to worry about what to do with the dog! Thanks again Dogbuddy xx

17 March 2018
Unprompted review
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Reply from DogBuddy

Hi Victoria, we're glad you like the app!

Rated 5 out of 5 stars

Found someone who loves and cares for our dog like we do....

Hello reader....we have a 3year old cocker spaniel called George who loves to be cuddled and snuggled so we envisaged finding someone who would treat him and love him like us a problem. Wronggggggggg...from the moment he met Laura he settled straight away. A very professional service. She constantly sent photos to reassure he was ok whilst we were away. We are very happy and have booked in more sessions and two holiday period. If you live your pet like us....speak to Laura x

17 March 2018
Unprompted review
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Reply from DogBuddy

Hi Jane, we're glad you found your perfect dog sitter!

Rated 5 out of 5 stars

Giving out the best of care for your dogs in times of need.

I'm pleased to announce I have a very successful business working with DogBuddy as Jeanies Retreat for nearly 3 years now. They take the time to fully assess potential boarders thoroughly to re-assure prospective bookings that their dog will be given the best care with the added security of pet insurance included in the booking price. I personally send back daily updates of pictures, or videos, as well as the well being of the dogs and any concerns raised immediately with the dog owners and also to let the owners know their dogs are having a great time. The dog owners then have the piece of mind for any future bookings after the initial booking has been completed to the satisfaction of everyone involved. I highly recommend this service to the public for the best of care of their precious dogs.

17 March 2018
Unprompted review
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Reply from DogBuddy

Hi Jean, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

Finding the perfect dog sitter.

Found this site to be excellent, allowing me to find the ideal family to look after my special companion Suzie. I can relax knowing she is being well cared for when I am away.

17 March 2018
Unprompted review
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Reply from DogBuddy

Hi Mrs E Price, we're glad you like DogBuddy!

Rated 5 out of 5 stars

Highly recommend

I would encourage dog owners to use Dogbuddy rather than kennels. Your cherished pet will be well looked after and feel much more settled.

17 March 2018
Unprompted review
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Reply from DogBuddy

Hi Nicola, thanks for the positive review!

Rated 5 out of 5 stars

DogBuddy

A very good site which is easy to navigate. I have been a sitter for a few years and in that time have built a good customer base. Dog Buddy ensure there are no problems whatsoever by answering my emails almost immediately which is excellent since I am not made to feel left out. If there are changes to a booking they respond quickly. I enjoy my role as a dog buddy and I have used their services for my own dog without any problems. I would recommend highly.

17 March 2018
Unprompted review
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Reply from DogBuddy

Hi Barbara, thanks for the positive review. We are very happy to have you in our pack!

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