Uk Buddhastoneshop Reviews 

395
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 292 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the lovely fabrics, beautiful designs, and excellent craftsmanship. Many people also highlight the exceptional customer service, describing it as super friendly, quick to reply, and extremely helpful in resolving issues. The variety and selection of items are also appreciated, with many finding the products comfortable, stylish, and well-made. However, some customers also noted that sizing can be inconsistent and difficult to get right, often recommending ordering a size larger or smaller than usual. A few other people also felt that the return policy is complex and costly, with some mentioning difficulties in obtaining a return address or facing high international shipping fees. Additionally, some reviewers experienced issues with product quality not matching descriptions or with delayed orders and lack of communication.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers praise the high quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of fabrics,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many reporting significant... See more

Return policy

People report negative experiences with the return policy, often finding the process complicated and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought 3 tops from Buddhastone. They took their time getting there but all 3 were great - lovely fabrics and details. One fit perfectly, the other 2 fit but I thought they'd be a bit more loose around... See more

Company replied

Rated 4 out of 5 stars

Provided you get the fit right, its really good. One of the shirts I ordered fitted perfectly, really nice quality, well made, I really like it a lot. The other, did not, a beautiful colour, and it wa... See more

Company replied

Rated 4 out of 5 stars

I’d ordered trousers and a top. Delivery took a while but products are lovely, beautiful fabric and well made, the pictures on the website don’t do them justice. The trousers are too big, certainly mo... See more

Company replied

Rated 4 out of 5 stars

The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a si... See more

Company replied



Contact info

3.9

Great

TrustScore 4 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(395)

270 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not only great products

Not only great products, comfortable and stylish but the interaction with the staff over sizing was efficient, friendly and good hearted.
I felt that the service and product were wholesome and ethically sound as well as to the point and prompt.
A pleasure!

31 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I ordered dresses from shop

Good communication with seller. The dresses are very nice, although they don’t suit me. The only issue is a possible return, as the cost of sending the items back is very high. However, the seller helped me resolve this problem

25 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Size ordered too big

Size ordered too big. Company willing to replace for the next size down. Good service and customer are.

15 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Very happy with my purchase

the clothing items I ordered were very good quality and well made. A couple of items didn't fit me well and I was able to resolve this easily and customer services were very helpful indeed. there is alot of interesting choices for clothing and also ornaments Jewelry and gemstones
Thank you.

28 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Lovely trousers and good customer…

Lovely trousers and good customer service. Will definitely be back to do more shopping !

27 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Very happy with the quality of the…service

Very happy with the quality of the bracelets, I ordered incorrect size for 2 of them and they are happy to replace them for the additional postage fee, which is fair. So much appreciated.

27 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I have ordered many times from the…

I have ordered many times from the Buddhastone shop and love the products. Beautiful designs and very comfortable to wear.

27 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Scam

Their fabric quality , design ,embroidery is straight out of temu low price range available at £6.99 They offer u a 10 percent refund , that’s £3 for spending £30 on a cheap looking top u will never wear! Returns r not free … u end up spending more on postage to china! Total scam .. stay away zero star
UPDATE
The company contacted , I got the full refund !! Thank the Lord almighty for that …
However I’d still not recommend them , sorry

25 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 3 out of 5 stars

Returns pay postage to China

The garment arrived and the body was huge and the sleeves short. I requested a refund and a return address to send it back to. Following several emails with various offers they conceded and I was eventually given a full refund.

26 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with your experience.

We would like to clarify that we have already contacted you and continued providing further assistance and solutions regarding your order.

As an international store, return parcels need to be sent back to our designated return center, and international return shipping costs are determined by the shipping carrier rather than by us directly.

We understand that return shipping fees may feel inconvenient, which is why we also tried to offer alternative solutions such as partial refunds to help reduce the inconvenience and cost for our customers.

We remain willing to assist you further and hope to resolve the matter in a positive and reasonable way.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience. Comfortable clothes. Returns service is good too.

13 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I love this company

I love this company. I have bought about 15 of their bracelets over the last few years. Fantastic items. Nearly every order, I've managed to make some stupid mistake with sizing or colour and every time for a minimal fee they have corrected this and sent me the correct item without any issue, and minmal delay and fuss. Can't reccomend the products enough and the customer service is second to none

22 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Good quality and excellent customer service

Very good quality wenge wood bracelet and excellent customer service. When I emailed them with a special request they replied promptly and were extremely helpful. Thank you, Tashi!

21 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Arrived quickly

I'm very impressed my Harem pants didn't take long at all to arrive . 6 day's the material is 100% cotton. Definitely will buy more in the future.

19 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

The team at Buddhastones are amazing

The team at Buddhastones are amazing. I ordered a shirt which was far too big ( I think their sizing is a bit generous). After contacting them they willingly decided to send me a replacement without charges and without needing the earlier on to be returned. They are helpful, polite and professional.

18 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Customer service is helpful

I ordered a top, it looked awful on me so requested to return or exchange, I am in the process of exchanging, hopefully it will all go smoothly & I will receive by my holiday next week.
Customer service seems to be quite helpful - much better than the experience I've had with Halara, they've just ignored me!

14 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Issue with returns!

I am currently in the process of trying to return some trousers. I have sent several request for an address to send the package only to met with a reply suggesting that I re consider. This is not the way it is supposed to work with on line shopping. I am now left frustrated and having to waste my precious time dealing with gaslighting.

11 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Great service!

I have previously bought 2 items with which I am very pleased - great design, lovely fabric, well made and great fit. This time I wanted to exchange the items which were not quite ase I expected and have been very pleased with the help and communication that I have recieved. Could not have had better service.

8 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Customer service were very helpful…

Customer service were very helpful after I experienced a issue

12 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I was very impressed with the customer…

I was very impressed with the customer service. I had mistakenly ordered the wrong size. I emailed them and, even though it had been dispatched, they recalled my order and sent out the amended one with no fuss. My harem pants arrived swiftly and I love them. Comfortable. Good quality. I will definitely be ordering more from here.

12 May 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

I ordered a red

I ordered a red, long sleeved dress in S. The one sent was an XL and far far too big.
I requested a refund once I’d returned it and asked how to do the latter. I was told to video or photograph the dress but my phone does not do this and there isn’t anyone I can ask.
I have explained all this twice already to no avail.
Please could you advise me.?

10 April 2026
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your feedback. We’re sorry for the confusion regarding the size of the dress.

After checking your order, we confirmed that the item purchased was indeed the XL size variant. We have already contacted you directly to clarify whether there may have been a misunderstanding during the order selection process.

We also offered to assist you with an exchange for a smaller size and attached a size chart for reference to help find a more suitable fit.

We kindly invite you to continue the communication with our support team by email so we can help resolve this matter for you.

Best regards,
Customer Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look