BLOCH Dance UK Reviews 152

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Quality products and the prices reflect that. My only issue was I'd followed a link in an email to reorder something but the size reverted to the smallest, not what I'd ordered. I'd realised my mistak... See more

Rated 4 out of 5 stars

Well packaged and quickly posted out; extensive range of items. Main negative - in comparison to competitors - is the lack of free returns. It has cost me a lot to return a few unsuitable items due to... See more

Rated 1 out of 5 stars

Shockingly bad customer service for returns. Sent a pair of shoes back almost two months ago and am still to receive a refund. Excuse given that 'there was missing information on the returns form but... See more

Rated 5 out of 5 stars

Had a small issue with a leotard where a seam hadn't caught properly. I popped back into the Bloch shop in London where the fabulous Emma dealt with it immediately, doing a very quick exchange and bei... See more

Company details

  1. Dance Store
  2. Activewear Store

Written by the company

Dance is in our DNA. It’s in every piece of dancewear, shoe and accessory that we create – from our unique material selection to our artisan construction. BLOCH leads the way as the ultimate dancewear destination, equipping you with the tools and confidence to be the best dancer you can be.


Contact info

3.6

Average

TrustScore 3.5 out of 5

152 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

new tap shoes

I have had new tap shoes.
Absolutely gorgeous. Fabulous fit. Well made. Excellent sound.
They were posted out and packed very well. Excellent shoe from an excellent company. Will definitely be ordering of them again.

2 January 2024
Rated 5 out of 5 stars

My visit couldn't have been more successful.

As a beginner, I needed a huge amount of help to choose. Josh was a real star. he was so patient, helpful and attentive. My experience couldn't have been better. Nothing was too much trouble for him, and the shoes weren't that expensive, so my visit was a complete success.

28 December 2023
Unprompted review
Rated 4 out of 5 stars

Excellent and efficient customer care

The quality of the products is great and the customer support polite and efficient. There was a small issue with one item and I was given a voucher for next purchase. My partial return was handled efficiently. Only negative thing is the returns policy (long processing times and paying for the return yourself), but this is clearly explained on the website.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

All good

All good. Order dispatched on time, products were as described, partial return handled quickly.

25 October 2023
Rated 5 out of 5 stars

leotard

The order arrived in a few days unfortunately iordered wrong colour by mistake and had to return waiting for replacement. Hopefully will receive order in next couple of days

25 October 2023
Rated 2 out of 5 stars

Have to pay for own returns

Even though I measured using the sizes online, the clothes come up very small. Also you have to pay for your own returns and can’t return online purchases in stores

25 October 2023
Rated 3 out of 5 stars

The product is great but the 20%…

The product is great but the 20% discount offered that I’d entered did not come off ( I didn’t realise that it hadn’t untill after the transaction had gone through) . I emailed to see if it could be paid back onto my card, but it wasn’t allowed . As it was just a mistake this seemed really harsh and not good for customer relations and would put me off using the company again

25 September 2023
Rated 5 out of 5 stars

Jazz sneakers

Very comprehensive website and very helpful with questions.
I ordered my dance shoes and received them in three days, I was kept informed of my order frequently and I am very pleased with them, made my dance class so much more enjoyable

26 September 2023
Rated 2 out of 5 stars

Not wide fit

I searched for wide fit trainers and these were recommended. They are not wide fit and are small overall so I have had to return them.

26 July 2023

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