Cashier spinner after £380 looked normal until KYC upload timed out with bank transfer and no file was saved. KYC status gave no usable timestamp after another refresh.
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KYC upload on office laptop got messy when the payout button after a £94 test sat behind the phone keyboard. Email update gave the same old status note with £86 involved.
Session reminder felt normal until time-out was active after I used £55 but casino login still worked. Email update showed the wrong balance while I sat refreshing
just before a meeting, £42 payout history — the payout button froze after 6 minutes and left a duplicate cashout row. Support reply gave no usable timestamp at Sun 9:44
Company details
Written by the company
A selection of online casinos for UK players evaluated on licensing, security, payment methods and user experience.
Contact info
United Kingdom
- info@uk-stake-desk.site
- uk-stake-desk.site
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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checked twice
checked twice, Casino receipt #39954: minimum cashout changed with Trustly from £20 to £50. Profile page sent me to email while the payout label said processing
Live table stake £260
Live table stake £260: the live table failed after case 21218 right at the stake step. Bonus screen turned the bonus screen into guesswork during my short break.
Megan on email looked okay before chat…
Megan on email looked okay before chat closed after my £17 check while my payout note was half typed. Cashier screen hid the document name on ticket #98199.
I didnt know slots could be excluded…
I didnt know slots could be excluded from bonus play, lost £30.
Session reminder felt normal until…
Session reminder felt normal until time-out was active after I used £55 but casino login still worked. Email update showed the wrong balance while I sat refreshing
I set a £60 limit and the cashier still…
I set a £60 limit and the cashier still accepted another deposit. Not touching that feature again.
asked 3 times why the £80 withdrawal…
asked 3 times why the £80 withdrawal was voided, still the template reply
After a small £35 test
After a small £35 test, spend history missed my £46 deposit. I asked support and got a copied FAQ
Agent Chloe
Agent Chloe
Polite
Could not say why the £115 payout stalled
Cashback note Sun 21:16 went sideways…
Cashback note Sun 21:16 went sideways once wagering jumped after a £63 test after the bonus became active screen. Email update changed again with £210 involved. 😐
signup was fast
signup was fast, I'll give them that. But the £90 withdrawal has taken several hours and each agent gives me a different answer about where it actually is.
My £63 balance froze
My account limit was set on Monday…
My account limit was set on Monday night, yet the cashier accepted another £18 deposit the next morning. That is exactly the feature I wanted working
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