WARNING
WARNING: BOTCHED HAIR TRANSPLANT – MISLED BY FAKE REVIEWS
I’m sharing my experience so others don’t make the same mistake I did.
From the very beginning, there were red flags. The advisor I was originally dealing with was later sacked for stealing, which immediately made me uneasy.
I only needed a minor hairline procedure as my corners had slightly receded. I chose this clinic based on what I now believe were misleading or fake positive reviews, along with reassurances that Dr Claudia — presented as a top specialist — would perform 90% of the procedure. I also had a very strong donor area, so I was expecting excellent results.
On the day of the procedure, things started fine, but I quickly realised that technicians were carrying out most of the graft implantation, not the doctor as promised. Despite multiple injections, I could still feel pain during parts of the procedure. Toward the end, the doctor briefly stepped in and said she wasn’t happy with one side, then added a few grafts herself — which was worrying.
After the procedure, I did everything possible to get the best outcome. I paid extra for PRP on the day, had several follow-up PRP sessions, and used topical finasteride, minoxidil, and red light therapy.
However, during my 3, 6, and 9-month check-ups, it became clear that once they had my money, the company lost interest. I raised concerns multiple times as my results didn’t seem right, but I was repeatedly told everything was “normal.” Around 7–8 months in, doctors stopped responding to me directly, and I was passed on to advisors instead.
Now, 18 months later, I can confidently say this was a failed and botched transplant. Only about 10% of the hair has remained, and my hair looks worse than before. Even worse, my donor area has been badly damaged, with visible scarring that I haven’t seen in most transplant cases.
I also never received my 12-month review.
I’ve recently been in contact with Aly, who has been somewhat reassuring, and I’m due to be seen — but the damage is already done. My donor area was previously very healthy, and now I can’t even consider a second transplant to fix this.
To make matters worse, my uncle also had a transplant at the same place, and his results were just as bad.
If anyone wants evidence or photos, feel free to contact me.
20 September 2025
Unprompted review