Responsive customer service
Good customer service, parcel has been lost by courrier and they resent me another one very quickly.
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UK Car Parts is one of the largest online car and van parts store in the UK. We have a complete selection of high quality car parts for a wide range of makes and models - offered at the lowest prices.
195 gwendolen road, unit 13 gate 1, LE5 5FN, LEICESTER, United Kingdom
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Good customer service, parcel has been lost by courrier and they resent me another one very quickly.
I’d give zero stars if I could. Shocking service. Ordered something almost a month ago and still haven’t received it. No effort to work out why I didn’t receive the item and very difficult to get in touch with. I haven’t managed to speak to anybody on the phone and have called multiple times. Just took my money and ran. Do not use them, I wouldn’t be surprised if it was a scam
Great customer service received (New CS Manager Paul)
Very customer focused swift response and followers actions through.Looking forward to doing more business with uk carparts.co.uk.great quality,quick turn round time,100% customer service
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