Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
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Review summary
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Reviews shaping this summary
From start to finish truly felt look after and made to feel confident in making my decision to visit Australia it really is a dream come true and I cant thank Olivia Woods, summer, chen and also Tamar... See more
Company replied
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
Company replied
Very easy and straightforward experience dealing with UIS Australia, couldn’t recommend enough. Big thanks to Olivia Woods who helped me with every question and got back to me very fast making the app... See more
Company replied
Company details
- #1 of 2 best companies in Immigration and Naturalization Service
- #1 of 1 best companies in Immigration Attorney
- #3 of 3 best companies in Legal Services
- #1 of 1 best companies in Visa Consultant
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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great service very grateful to olivia
10 April 2026
Unprompted review
Reply from UIS Australia
Hi Adam,
Thank you so much for your kind words! We’re glad to hear that you had a great experience and found the service helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Really good proccess
They were very helpful with everything, and anytime I wrote to them they answered really quickly, solving all my questions. They made the experience of getting the visa really simple
17 April 2026
Unprompted review
Reply from UIS Australia
Hi María,
Thank you so much for your kind words! We’re glad to hear that you found the process simple and that all your questions were answered quickly and clearly.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
My experience was great with uis…
My experience was great with uis Australia I was guided through the entire process and was also very well treated by Olivia woods who helped me through the document stage of my journey couldn’t recommend this company enough made my process quick and easy had a great experience with them and couldn’t thank them enough!
19 April 2026
Unprompted review
Reply from UIS Australia
Hi Matt,
Thank you so much for your kind words! We’re glad to hear that you had a great experience and that you felt well guided and supported throughout the process, especially during the document stage. It’s wonderful to know everything felt smooth and easy for you. We truly appreciate your recommendation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
UIS Australia - Got scammed here
UIS nothing but just a bunch of scammers. I am saying this because I got ample amount of evidence. The guy named Denis Muller called me and lied to me over a call that "I can come to Australia and stay
here without even the requirement to work and after 3 years I can just apply for the PR". Got the call
recording for this as well. Denis Muller just then pushed further towards paying 2690gbp and sign the contract. So based on his mere lie, I just paid the money. Next day when I called UIS, the lady clarified me that Denis Muller has actually lied to me about the scenario of coming/staying in Australia and that this guy has only brought bad reputation for the company because he in a habit of lying. So once the lady helped me with the truth, I applied for the refund as per my right written in the contract. Then I had received email on 3rd Oct 2025 from Denis Muller that I will receive a refund of 1305USD. Since then despite of repeated reminders & calls, I have not been paid a single penny from UIS Australia. Honestly, because of having enough evidence, I am surely willing to sue this company as soon as I land there, unless I get my refund amount of 1305USD back. Company has surely failed to keep a check on his employee Denis Muller, who seems to be the black sheep of this company and the company will surely face the legal consequences if I don't get my refund back. I will keep on posting here about any updates I get from UIS Australia.
29 September 2025
Unprompted review
Reply from UIS Australia
Hi Muhammad,
Thank you for your feedback.
We take all client concerns seriously, particularly those relating to communication, service expectations, and refund requests.
UIS Australia is a registered private company providing immigration-related consulting services. All information regarding visa pathways, eligibility, and outcomes is provided based on the details available at the time of consultation, and our consultants are required to follow a defined process when discussing options with clients.
We are unable to verify the claims made in your review and cannot comment on specific conversations or internal matters publicly.
However, we would welcome the opportunity to review your case directly and address your concerns appropriately. Please contact our team with your case details so we can investigate this further.
Kind regards,
UIS Australia
Strong pressure to pay immediately and disappointing outcome
I was contacted regarding a visa evaluation service and paid €379 for a “Visa Evaluation Report”.
During the phone call, I repeatedly asked to delay the payment (to the following month, the following week, and even a few days), but all my requests were refused. I was told that if I did not proceed immediately, I could lose the opportunity.
I also asked to be called back later as I needed more time before making a decision and to arrange the funds, but this was not accepted, as I was told the process could not continue later.
This created significant pressure to make an immediate decision without having a reasonable opportunity to properly consider the service.
During the conversation, I asked whether I would be able to proceed with a Working Holiday visa and go to Australia, and I was reassured that I would be able to do so, which influenced my decision to proceed.
Only after the payment did I fully understand that the service is purely informational and not an official or required step in the visa application process.
I later requested a refund, but was only offered a partial refund (€175), which I do not consider fair given the circumstances.
In my view, the combination of urgency, refusal to allow time for consideration, and the way the service was presented did not allow me to make a fully informed decision. I would strongly advise others to take their time and not feel pressured into immediate payment.
9 April 2026
Unprompted review
Reply from UIS Australia
Hi Zaccaria,
Thank you for taking the time to share your feedback.
UIS Australia provides a structured visa assessment service designed to help applicants understand their options based on the information provided at the time of consultation. All service details, including scope and fees, are explained prior to payment to ensure clients can make an informed decision.
We do not recognise the concerns raised regarding how the service was presented or delivered. Our consultants follow a defined process and clients are always able to decide whether to proceed before confirming any payment.
We are unable to discuss individual case details publicly, however we would welcome the opportunity to review your matter directly. Please contact our team with your case information so we can look into this further.
Kind regards,
UIS Australia
The amount of people that are helpful…
The amount of people that are helpful and patient is amazing !
12 April 2026
Unprompted review
Reply from UIS Australia
Hi Mo,
Thank you so much for your kind words! We’re glad to hear that you found the team helpful and patient throughout your experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Olivia woods is AWESOME
Olivia woods was there to answer every question and work around my schedule! I couldn’t have asked for a better team thank you for all of the help in obtaining my visa!
16 April 2026
Unprompted review
Reply from UIS Australia
Hi Eden,
Thank you so much for your kind words! We’re glad to hear that you received helpful, flexible, and responsive support throughout your visa process, and that everything went smoothly for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Great Service comes at a price
Really good service during the whole process, Questions were answered very quickly and professionell. Special Thank you to Olivia Woods, in this Case.
But it is nit the cheapest Option to get a Visa.
All in all it is uncomplicated and the Service was great, so I'm Happy.
1 April 2026
Unprompted review
Reply from UIS Australia
Hi Paul,
Thank you for your feedback! We’re glad to hear that you found the service helpful, responsive, and professional throughout the process. We appreciate your comments and are happy to know you had a positive overall experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Incredible service
The agents were all incredibly helpful and patient. Quickly answered questions, and helped me through all the steps required.
14 April 2026
Unprompted review
Reply from UIS Australia
Hi Ray,
Thank you so much for your kind words! We’re glad to hear that the support was helpful, patient, and efficient throughout your experience, and that all your questions were answered quickly.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Efficient
It is an expensive but efficient way to do the process, answered all my questions and always quick to respond everyone I spoke to was very nice and helpful Olivia was expecialy helpful during any panics about anything that I was struggling to complete
13 April 2026
Unprompted review
Reply from UIS Australia
Hi Charlie,
Thank you for your feedback! We’re glad to hear that the process was efficient and that you received quick, helpful support throughout your experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
This was a great experience because of the amazing people who helped me
This was a great experience because of each and every person who helped me to make it so efficient and easy!! I want to thank Olivia Woods, Melissa Herrera, Summer Chen, Jennifer Carter, and Lisa Baker for all of their hard work helping me to get my visa!! They’re superstars!
12 April 2026
Unprompted review
Reply from UIS Australia
Hi Madison,
Thank you so much for your kind words! We’re really glad to hear that you had a great experience and that the support you received made the process smooth and easy for you. We truly appreciate your feedback.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Everyone was so friendly and quick to…
Everyone was so friendly and quick to reply. I enjoyed the phone calls. I am so happy that everyone was supporting me through the process. Thank you so much.
9 April 2026
Unprompted review
Reply from UIS Australia
Hi Michele,
Thank you so much for your kind words! We’re glad to hear that you had a positive experience and felt supported throughout the process, and that communication was friendly and prompt.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Very Helpful if Overwhelmed by the Process of getting a Visa
Had a brief call with Tasha to go through what I will be expecting for the process of obtaining a Working Visa and I feel a lot more at ease. Tasha gave an overview of the number of Visas and what options I had and was very open to the fact I had already done some research. I recommend speaking to her if anyone wishes to use this service.
6 April 2026
Reply from UIS Australia
Hi Robert,
Thank you so much for your kind words! We’re glad to hear that the overview was helpful and that you feel more at ease about the process and your options moving forward.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Great, clear service
Jordan was extremely helpful and very clear with the instructions, processes, visa options, next steps and costs for my initial enquiry.
Really please with clarity and service so far. Thanks. Would recommend.
7 April 2026
Reply from UIS Australia
Hi,
Thank you so much for your kind words! We’re glad to hear that the information provided was clear and helpful, and that you had a positive experience with your initial enquiry. We truly appreciate your recommendation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Marcello,
Thank you so much for your kind words! We’re glad to hear that you had a positive experience and received kind and helpful support.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Nicolaas,
Thank you so much for your kind words! We’re glad to hear that you received amazing help and friendly service.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Nice people. Aggressive Sales Tactics.
The people I talked to were very nice, though the sales tactics were uncomfortably aggressive and I felt overly pressured to make a decision in the moment. The price for the initial assessment was higher than other places I later researched, and they ultimately weren't able to do much with my case due to it being an unconventional artistic portfolio career. If you have a straightforward case and you like their vibe, you might be fine. In retrospect, I would have trusted my gut and shopped around before agreeing to the initial assessment. But again, the people I talked to there were nice, well-intentioned, and helpful.
30 March 2026
Unprompted review
Reply from UIS Australia
Hi Jeff,
Thank you for sharing your feedback.
We’re glad to hear you found our team friendly and helpful, and we appreciate your comments. We understand that pricing and decision-making are important factors, and we always aim to provide the information needed for clients to make an informed choice at their own pace.
We respect that each individual may prefer a different approach when evaluating their options, and we appreciate you taking the time to share your perspective.
Kind regards,
UIS Australia
You sounded very helpful and I’d really love to start working with you
I really would like to start working in Australia and thank you for helping me get closer to my dream
6 April 2026
Reply from UIS Australia
Hi Tjodrekur,
Thank you so much for your kind words! We’re glad to hear that the support was helpful and that you feel one step closer to achieving your goal of working in Australia. We look forward to assisting you further on your journey.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Dean the Topman
The advisor Dean who I spoke with was very patient and understanding of our situation.He listened to our background story and was very helpful and positive in what he had to say.
Many thanks
6 April 2026
Reply from UIS Australia
Hi,
Thank you so much for your kind words! We’re glad to hear that the support was patient, understanding, and helpful, and that you felt heard and supported throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Getting clear and honest answers and…
Getting clear and honest answers and advice.. Thanks to Ross
6 April 2026
Reply from UIS Australia
Hi Andre,
Thank you so much for your kind words! We’re glad to hear that you received clear and honest answers and helpful advice throughout your experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
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