UIN Footwear Reviews 286

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the comfort and unique designs of the shoes, often receiving compliments when wearing them. They find the footwear suitable for travel and daily wear, with some noting good arch support and overall durability. However, some people were dissatisfied with the product quality and return policy. Several customers reported issues with shoes falling apart prematurely, not fitting correctly, or never receiving their orders. There are also concerns about the high price point and the difficulty of returning items, with some reviewers mentioning complicated exchange processes and unexpected shipping costs for returns.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the shoes for their comfort, unique artwork,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the comfort, style, and good arch support,... See more

Price

Reviewers mention negative feedback about price. Many customers find the shoes expensive, with some stating... See more

Return policy

Reviewers highlight negative aspects of the return policy. Customers express significant frustration, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd pair (1st one took me to the cobblestone street of Europe with ZERO foot issues) I cat say enough about the comfort this shoe provides.

Rated 5 out of 5 stars

I love these shoes. They are comfortable and perfect for travel. I receive so many compliments when I wear them.

Rated 5 out of 5 stars

I am on my third pair of these shoes. They are incredibly comfortable, and they pack so easily in my carry-on.

Rated 5 out of 5 stars

I just love the shoes. They are very comfortable. The sneakers are very comfortable. I love the artwork. These are now my go to shoes brand. Not only do i wear them in the hospital, but iy and about... See more


Company details

  1. Shoe Store

Written by the company

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.


Contact info

3.3

Average

TrustScore 3.5 out of 5

286 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good customer service.

I bought 2 pairs of shoes that I thought I would not have to lace up. I specifically asked this question before purchase.
Also, of pairs that were exactly the same size, one was too small and one was too big.
None the less, I emailed the company and I could have returned them, but they offered me a discount and I felt the issue was resolved to my satisfaction.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful comfort whole day

This company does a really good job that makes him wonderfully comfortable shoes and everybody comments on them because of all of the art that is on them.. what I love most about the shoes is that I can get away with wearing them with dressy outfits because they are so colorful and professionally done and I have bad feet so that makes wearing shoes a little harder than most. And certainly I can’t wear heels anymore.

11 December 2024
Rated 1 out of 5 stars

I would recommend that you DO NOT BUY…

I would recommend that you DO NOT BUY from their website because returning is such a headache. They make it absolutely so hard to return anything. It is not worth the trouble. So you may be stuck with a pair of shoes that either don't fit or you just don't like them. I repeat...DO NOT BUY FROM THEIR WEBSITE! I got stuck with a bill well over $100.

31 December 2024
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

We apologize for the discomfort you experienced with the shoes you received and the delay in providing return instructions. We understand your frustration and want to assist you in resolving this matter promptly.
To initiate the return, kindly provide us with your order details and any relevant information regarding the purchase.If you have any further questions or concerns, please do not hesitate to contact our customer support team at info@uinfootwear.com.

Rated 5 out of 5 stars

I love this brand

I love this brand. I have 20+ pairs of these shoes. I have my regular “go to” pairs because they fit better on my narrow foot but the ones that I don’t wear as often I still love because of tue artist flair that they have. I am not really a sneaker person but I bought a pair recently from in footwear and I have been wearing them more than I thought I would because they are extremely comfortable. I would be really surprised if you tried the various types and didn’t find your “go to” pairs as well.

16 November 2024
Rated 1 out of 5 stars

Very bad customer service

Very bad customer service. Wrong size- I wanted a refund- they offered to send a replacement if I pay half the cost again( this is is addition to the original money they already had)! Then they suggested paying the shipping cost and then they will refund the original cost!! Worst customer service ever!
Absolute scammers !

12 December 2024
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.

Rated 1 out of 5 stars

Unhappy

The size is not consistent. I ordered the same size as previously but they did not foy. Now you want me to pay shipping to return.

18 November 2024
UIN Footwear logo

Reply from UIN Footwear

We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.

Rated 1 out of 5 stars

ink on shoes not permanent will wash…

ink on shoes not permanent will wash off and fabric snags

17 November 2024
UIN Footwear logo

Reply from UIN Footwear

We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.

Rated 1 out of 5 stars

I’m always tripping on a size 7 and I…

I’m always tripping on a size 7 and I purchased 6.4 and still tripping it seems like the front area has some
Problem
With it’s engineering or it’s to flat and bulky sole wise

16 November 2024
UIN Footwear logo

Reply from UIN Footwear

We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.

Rated 3 out of 5 stars

Shipping is too long

Shipping is too long. I think the shoes are less in quality than in previous years.

16 November 2024
UIN Footwear logo

Reply from UIN Footwear

We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

I love these shoes and just received my…

I love these shoes and just received my third pair! They fit well and are sooooo comfortable. There are so many fun styles and patterns that it makes it hard to choose. Whenever I wear them I always get compliments and people asking where they can get a pair.

16 November 2024
Rated 1 out of 5 stars
UIN Footwear logo

Reply from UIN Footwear

If you have any further questions or concerns, please do not hesitate to contact our customer support team at info@uinfootwear.com. We are here to assist you and will do everything in our power to make things right.

Rated 1 out of 5 stars

This is actually a question

This is actually a question.
I had ordered a pair of slip-on mule style from Amazon. Though they are a bit wide, they seem to stay on well and are comfy.
So I looked elsewhere and saw same brand slip on ( not mule) from a vendor on Ebay. The elastic is so tight, I couldn’t get my foot in the shoe. The shoes came in a box labeled with the UNI logo and there was tag attached with a string inside with the logo. Until I looked on this page, I didn’t realize these could be a knockoff. I’m still not sure. But they were more than half the price of the original ones I got. They look beautiful but I feel like Cinderella’s step sister. Could these be fake OR does this brand vary it’s sizing that much???

24 October 2024
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

Dear Eileen Simmons,

To ensure you are getting genuine products from the brand you trust, it's recommended to purchase directly from the official online store. This way, you can be confident in the authenticity and quality of the items you receive.

If you have any further concerns or questions, feel free to reach out to the brand's customer service for assistance.

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