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Rated 1 out of 5 stars

Your pharmacy is a joke, 2 hour wait to pick up a prescription for a disabled patient. Why can’t you just hand the prescriptions out to be collected at competent pharmacies.

Rated 1 out of 5 stars

Patient ignored when in distress, incapable of reaching call button. Bedding wet, hours before changed bedding. Not checked on regularly. Not given enough water to drink. When couldn't eat h... See more

Rated 5 out of 5 stars

I have been in and out of the hospital often and have had amazing care. At one stage I was in the ward for 5 weeks! All the staff form the Professor's and Consultants to Nurses and cleaners are all p... See more

Rated 5 out of 5 stars

When to the Sau. Today. Ward 12 was fantastic from the doctors to the nurses and all the Team they really helped me. Done my blood strate away see a junior ear doctor who was brilliant to the tell you... See more

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2.5

Poor

TrustScore 2.5 out of 5

29 reviews

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Rated 1 out of 5 stars

Disgraceful

Disgraceful. Phoned main number 18 times and it rings out until it cuts you off!! Answered 18th attempt, asked to be put through to X-ray, phone rang for 25 minutes and still no answer so drove there as needed urgent X-ray, 3 girls on reception each with a phone next to them🙄 obviously just ignoring calls! Very rude and unhelpful, turned us away saying form from GP was not acceptable. Went private in end, much more reliable and friendly service. Shameful!!

29 August 2023
Unprompted review
Rated 1 out of 5 stars

They call the shots !!!!

I'm disappointed by the reception I receive after receiving a letter this morning asking to see me in 2 weeks time pre an operation for 1 month.
I currently work & being self employed after my operation won't receive any monies however your staff think that it is acceptable practice for me to drop everything or have my operation cancelled which I have been waiting for.....for 3 years. I have seen the surgeon whom I thought was completing the operation numerous times, to be told this morning, he is retired! would it not have been advisable to have contacted sooner with this information? can the new surgeon not review previously notes and records of mine? so because the appt is 11.30am I have to cancel yet another day's pay to attend the appointment or have the whole operation cancelled! but it was only to cancel my operation at your convenience due to a junior doctors strike recently....I believe you all still get paid when you are off sick. Perhaps common courtesy wouldn't go a miss.

24 April 2023
Unprompted review
Rated 1 out of 5 stars

ELDERLY RELATIVES BEWARE

My family has had very good treatment at University Hospital, Walsgrave, Coventry, over the years.
But our most recent experience with my elderly father who suffered minor fall and broken hip was a total nightmare, exposing wildly abusive practice now subject to extensive litigation.
Basically, he was deconditioned from the point of admission by failing to give his prescribed medications, surgery was wrongfully and unlawfully obstructed, and he was then unlawfully placed on a death path-way, with unlawful restrictions in provision of care & treatment, failure to monitor and respond to any obvious complication, and damaging interventions and dehydration imposed, causing severe harm, suffering and death.
We weren't told any of this at the time, everything was undisclosed and imposed secretively, that is unlawful. Be warned.

21 April 2023
Unprompted review

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